Jobs at Everbridge

Manage end-to-end implementation of Everbridge solutions for government and telco customers. Plan schedules, budgets, governance, requirements, testing, risk management, and stakeholder communications. Track project performance and customer satisfaction KPIs, escalate operational issues, coordinate vendors and internal teams, and occasionally travel to support global deployments and training.

Sell Everbridge PSIM and Critical Event Management solutions across UAE and GCC. Own full enterprise sales cycle: prospecting, pipeline development, consultative solution selling, opportunity qualification, forecasting in Salesforce, contract negotiation, and closing while collaborating with presales, delivery, partners, and system integrators to exceed quotas.

Own a portfolio of existing customers to identify and close expansion opportunities, build executive relationships, drive adoption, execute strategic account plans, manage pipeline and forecasts, and collaborate with cross-functional teams to deliver measurable revenue growth.

Serve as the customer-facing technical lead for large Control Center clients, managing deployments, adoption, training, governance, KPIs, issue escalation, integration specs, and ongoing advocacy while coordinating cross-functional teams and supporting critical event management.

Serve as a post-sale technical consultant driving deployment, adoption, and value realization of xMatters. Lead workshops, map requirements to solutions, support integrations and minor development updates, manage client expectations and scope, provide configuration assistance, and transfer knowledge to client teams to improve incident and event management processes.

Design, develop, and deploy Agentic AI platform features and APIs; collaborate with cross-functional teams; participate in architecture and code reviews; troubleshoot and resolve production issues; ensure scalability and performance for enterprise SaaS products.

Lead and coach an Auckland engineering team while remaining hands-on in design and coding. Contribute to architecture, APIs, and delivery for an agentic AI platform, drive technical discussions, remove blockers, and coordinate cross-functional partners to ensure reliable, high-quality production software.

Full-cycle sales role selling Everbridge's Critical Event Management platform to German Mittelstand accounts. Responsibilities include prospecting, qualifying, pipeline development, consultative solution selling, engaging multiple buyers, collaborating with marketing/BD, managing forecasts in Salesforce, and meeting or exceeding quarterly bookings quotas.

Lead and scale the global Travel Risk Management business, owning P&L, driving revenue growth, developing teams, and optimizing operations.

The Full-Stack Software Engineer will enhance and maintain the Public Warning Portal, develop products, collaborate in teams, and integrate AI technologies.

Lead and develop a Strategic Account Management team to retain and grow largest SaaS customers. Drive account strategies, executive relationships, renewals, expansions, adoption, forecasting, and cross-functional collaboration to achieve retention (96%+), revenue targets, and increased platform adoption.

Respond to global incident reports, manage case lifecycles, coordinate medical and security resources, record details in case management systems, collaborate with internal and external partners, support mass communications, attend handovers and team meetings, escalate risks, and contribute to process improvement while working rotating day/night shifts.

Serve as a technical consultant post-sale to drive xMatters adoption and maturity. Lead requirements workshops, map business value, assist with configuration and minor integrations, manage client expectations and scope, transfer knowledge, and identify process and product improvements to solve incident and event-management problems.

Provide 24/7 initial incident response and case management for global clients, coordinate medical and security resources, record case details, collaborate with internal teams, support intelligence, and work flexible rotating shifts including days, nights, weekends, and holidays.

Design, build, and operate highly scalable cloud-native microservices and web applications. Own features from design through production, improve observability, CI/CD, and cloud infrastructure, mentor teammates, collaborate across teams, and leverage AI developer tools to automate and accelerate engineering workflows.

Full-cycle SaaS Account Executive role selling Everbridge Critical Event Management (CEM) to new and existing public and private sector customers. Responsibilities include prospecting, qualifying, managing pipeline, executing consultative solution sales, engaging multiple buyers, collaborating with marketing and BD, and meeting quarterly bookings while forecasting in Salesforce.

As a Principal Product Manager, you will lead the strategy, vision, and roadmap for the Everbridge 360 Federal product, ensuring compliance with federal standards while driving collaborative cross-functional initiatives and using data-driven decisions to enhance product offerings.

The Senior Product Manager will define the vision and roadmap for Public Sector products, lead cross-functional teams, gather customer feedback, and ensure product compliance.