Jobs at Everbridge

Develop and maintain Python applications, APIs, workers, integrations, and AWS Lambda functions. Manage AWS and Linux environments, infrastructure automation, deployments, CI/CD pipelines, and production support. Improve reliability through monitoring, canary releases, rollback, and recovery practices. Maintain databases, messaging, authentication, security, dependencies, and external integrations. Apply AI-assisted development tools with human review and security validation. The role requires ownership of software delivery from application code through production.

Build and ship internal tools, backend services, APIs, frontend interfaces, data integrations, automation, and AI-powered features. Integrate LLM, RAG, and agent capabilities into usable software, collaborate with teams across the business, and own solutions through production. The role requires adaptable full-stack engineering, data fluency, AI integration experience, autonomy, and reliable end-to-end delivery.

Provide 24/7 global assistance by responding to incidents, managing case lifecycles, coordinating medical and security resources, documenting cases, communicating with clients and partners, escalating risks, and supporting intelligence operations. The role requires rotating day and night shifts, including weekends and holidays, while maintaining calm, professional, and empathetic service during emergencies.

Develop and maintain features for an agentic AI platform supporting a SaaS solution. Responsibilities include designing, testing, deploying, and maintaining applications and APIs; contributing to architecture, scalability, and performance discussions; conducting code reviews; collaborating cross-functionally; and resolving technical issues. The role requires enterprise software experience, AI development knowledge or willingness to learn, and cloud experience, preferably AWS.

Own the technical relationship for Everbridge 360 AI customers, overseeing deployments, platform adoption, configuration, integrations, governance, documentation, and optimization. Support business continuity and resiliency programs, lead stakeholder meetings and QBRs, track adoption KPIs, provide administrator training, and serve as the primary escalation point. Collaborate with Account Management, Product, Engineering, and Support to improve customer outcomes, satisfaction, and retention.

Own the vision, strategy, and roadmap for risk intelligence within Critical Event Management products. Lead cross-functional engineering, design, and marketing teams; prioritize customer and market insights; define requirements and user stories; integrate APIs and data sources; support go-to-market and customer adoption; and monitor product performance using analytics to drive improvements.

Design and maintain scalable Java and Spring Boot backend services, REST APIs, microservices, and event-driven systems. Build cloud-native applications using Docker, Kubernetes, and AWS while ensuring reliability, security, observability, and performance. Use AI-assisted development tools for coding, testing, debugging, documentation, and reviews. Participate in architecture discussions, production support, incident response, and on-call rotations. Collaborate across engineering and product teams and mentor other engineers.

Full-cycle sales role selling Everbridge's Critical Event Management platform to German Mittelstand accounts. Responsibilities include prospecting, qualifying, pipeline development, consultative solution selling, engaging multiple buyers, collaborating with marketing/BD, managing forecasts in Salesforce, and meeting or exceeding quarterly bookings quotas.

Full-cycle SaaS Account Executive role selling Everbridge Critical Event Management (CEM) to new and existing public and private sector customers. Responsibilities include prospecting, qualifying, managing pipeline, executing consultative solution sales, engaging multiple buyers, collaborating with marketing and BD, and meeting quarterly bookings while forecasting in Salesforce.

Build, standardize, and maintain reliable platforms across Linux and Windows. Create reusable deployment automation with Ansible, support provisioning, migrations, testing and lifecycle management, integrate automated testing into CI/CD, support application/database migrations, maintain documentation, participate in on-call rotations, and collaborate with project and systems teams.

Manage end-to-end implementation of Everbridge solutions for government and telco customers. Plan schedules, budgets, governance, requirements, testing, risk management, and stakeholder communications. Track project performance and customer satisfaction KPIs, escalate operational issues, coordinate vendors and internal teams, and occasionally travel to support global deployments and training.

Own a portfolio of existing customers to identify and close expansion opportunities, build executive relationships, drive adoption, execute strategic account plans, manage pipeline and forecasts, and collaborate with cross-functional teams to deliver measurable revenue growth.