Jobs at Everbridge

Build and operate reliable, scalable cloud platforms; lead initiatives across Kubernetes, infrastructure, observability, automation, networking, and developer platforms. Improve availability, resilience, monitoring, incident response, disaster recovery, and operational readiness. Coach engineering teams, establish reliability standards, implement SLOs and error budgets, automate repetitive work, lead high-severity incident response, and drive post-incident corrective actions.

Provide 24/7 global assistance by responding to incidents, managing case lifecycles, coordinating medical and security resources, documenting cases, communicating with clients and partners, escalating risks, and supporting intelligence operations. The role requires rotating day and night shifts, including weekends and holidays, while maintaining calm, professional, and empathetic service during emergencies.

Design, develop, and maintain cloud-native Java and Spring Boot microservices alongside responsive Angular interfaces. Contribute to architecture for highly available, scalable, redundant, and disaster-recovery-ready systems. Collaborate in an Agile Scrum team with product, architecture, and DevOps stakeholders; participate in testing, code reviews, troubleshooting, documentation, modernization, and continuous improvement. Use AI-assisted development tools and help introduce technologies and engineering best practices for a mission-critical public warning platform.

Leads the State, Local Government, and Education sales team, driving revenue attainment, pipeline generation, forecasting, territory strategy, complex public-sector sales cycles, and customer growth. Recruits, coaches, and develops sales professionals while refining sales processes, playbooks, and performance metrics. Collaborates with cross-functional teams, builds strategic customer and channel relationships, supports procurement and contracting requirements, and communicates market insights and performance to senior leadership.

Serve as the customer-facing technical lead for large Control Center clients, managing deployments, adoption, training, governance, KPIs, issue escalation, integration specs, and ongoing advocacy while coordinating cross-functional teams and supporting critical event management.

Design and maintain scalable Java and Spring Boot backend services, REST APIs, microservices, and event-driven systems. Build cloud-native applications using Docker, Kubernetes, and AWS while ensuring reliability, security, observability, and performance. Use AI-assisted development tools for coding, testing, debugging, documentation, and reviews. Participate in architecture discussions, production support, incident response, and on-call rotations. Collaborate across engineering and product teams and mentor other engineers.

Design, develop, and deploy Agentic AI platform features and APIs; collaborate with cross-functional teams; participate in architecture and code reviews; troubleshoot and resolve production issues; ensure scalability and performance for enterprise SaaS products.

Full-cycle sales role selling Everbridge's Critical Event Management platform to German Mittelstand accounts. Responsibilities include prospecting, qualifying, pipeline development, consultative solution selling, engaging multiple buyers, collaborating with marketing/BD, managing forecasts in Salesforce, and meeting or exceeding quarterly bookings quotas.

Build and deliver full-stack features for a critical communications and physical security platform. Develop .NET Core and C# server solutions, React and TypeScript web applications, microservices, REST APIs, and integrations with edge hardware. Collaborate in an agile cross-functional team across the full software lifecycle, including design, development, testing, continuous integration, and deployment using AWS, Kubernetes, Docker, GitLab, Selenium, and static analysis.

Full-cycle SaaS Account Executive role selling Everbridge Critical Event Management (CEM) to new and existing public and private sector customers. Responsibilities include prospecting, qualifying, managing pipeline, executing consultative solution sales, engaging multiple buyers, collaborating with marketing and BD, and meeting quarterly bookings while forecasting in Salesforce.

Own and improve sales compensation operations (Xactly), territory management, Salesforce governance, commission calculations, and SPIF/new-hire setups. Leverage AI, Snowflake, and BI tools to automate processes, deliver proactive seller insights, support forecasting, and partner with HR, Finance, and Sales leadership for planning and executive reporting.

Provide Norwegian-language technical support and incident management for Everbridge managed services. Monitor and maintain platform health, troubleshoot product issues, perform upgrades/configuration in Linux environments, develop monitoring, liaise with engineering/product teams, and report progress to customers and managers.

Build, standardize, and maintain reliable platforms across Linux and Windows. Create reusable deployment automation with Ansible, support provisioning, migrations, testing and lifecycle management, integrate automated testing into CI/CD, support application/database migrations, maintain documentation, participate in on-call rotations, and collaborate with project and systems teams.

Lead RedSkys Go-to-Market organization by aligning Sales, Account Management, Customer Operations, Sales Engineering, and Marketing. Own GTM strategy, drive revenue growth and retention, set priorities and metrics, partner with Channel and Product teams, champion AI and automation use, manage executive escalations, and develop leadership and operational excellence across customer lifecycle.

Manage end-to-end implementation of Everbridge solutions for government and telco customers. Plan schedules, budgets, governance, requirements, testing, risk management, and stakeholder communications. Track project performance and customer satisfaction KPIs, escalate operational issues, coordinate vendors and internal teams, and occasionally travel to support global deployments and training.

Own a portfolio of existing customers to identify and close expansion opportunities, build executive relationships, drive adoption, execute strategic account plans, manage pipeline and forecasts, and collaborate with cross-functional teams to deliver measurable revenue growth.