Jobs at Elemica

Leads presales activities for enterprise supply chain technology opportunities, primarily in EMEA. The role consults with clients, uncovers supply chain challenges, delivers workshops and solution demonstrations, develops RFP responses and proposals, supports solution configuration, and translates strategies into implementation scopes. The Director partners with sales, services, and internal analysts while advising on procurement, order-to-cash, logistics, ERP, and supply chain platforms.

Owns the accounts receivable portfolio, including collections, dispute resolution, short-pays, unapplied cash, customer account health, reporting, and vendor portals. Uses AI, automation, Excel, and Sage Intacct to improve processes and reduce manual work. Partners with Sales, Customer Success, Billing, and Finance to resolve account issues, reviews billing terms, maintains ERP records, updates SOPs, and supports broader Finance Operations initiatives.

Manage global HR operations across the employee lifecycle, including onboarding, employee data changes, transfers, promotions, probation tracking, exits, records, HRMS transactions, reporting, compliance, payroll inputs, and employee queries. Coordinate with employees and cross-functional stakeholders, maintain HR documentation and SOPs, support audits and engagement activities, and improve process accuracy, efficiency, and employee experience.

Own the core product’s architecture, technical roadmap, engineering standards, and large cross-team initiatives. Lead modernization, scalability, security, reliability, CI/CD, testing, and technical-debt strategies while remaining hands-on with complex production and performance issues. Mentor senior engineers, guide architectural decisions, evaluate emerging technologies including AI, and partner with product, SRE, QA, customers, and executives to deliver enterprise software solutions.

Leads presales activities for enterprise supply chain and SaaS opportunities, primarily in EMEA. Responsibilities include client discovery, solution demonstrations, workshops, RFP and proposal development, implementation scoping, and strategic stakeholder engagement. The role requires expertise in procure-to-pay, order-to-cash, or logistics, familiarity with SAP and major supply chain platforms, and the ability to shape solution roadmaps while influencing cross-functional teams.

The Enterprise Account Executive develops strategic relationships with Fortune 2000 customers, expands existing accounts, generates and manages complex sales opportunities, and consistently achieves quota. Responsibilities include territory planning, executive-level selling, value analysis, partner development, Salesforce pipeline updates, cross-functional collaboration, and forecasting. The role requires closing $100K–$2M contracts and traveling to customer locations, with travel expected up to 80%.

The Enterprise Account Executive develops and closes complex enterprise SaaS sales, expands existing customers, manages strategic territories, builds executive relationships, and maintains multiple opportunities through the sales funnel. Responsibilities include territory planning, opportunity qualification, value analysis, forecasting, Salesforce updates, partner and internal collaboration, and frequent customer travel. The role targets large supply chain organizations and requires experience closing contracts ranging from $100,000 to $2 million.

Develop and execute go-to-market strategy, positioning, messaging, packaging, launches, sales enablement, and campaigns for enterprise B2B SaaS products. Conduct customer, market, and competitor research; refine ideal customer profiles; create product materials; collaborate cross-functionally; and track product marketing KPIs to drive pipeline, win rates, adoption, and revenue growth.

Administer and optimize Salesforce as a core go-to-market platform across revenue operations, sales, marketing, and client success. Configure objects, fields, layouts, validation rules, flows, security, reports, and dashboards. Manage integrations and data governance, support forecasting and customer lifecycle processes, train users, troubleshoot issues, and coordinate testing, deployments, and change management with global stakeholders.

Leads global talent acquisition across North America and EMEA for a SaaS organization. Responsibilities include full-cycle recruiting, executive searches, passive sourcing, hiring-manager advising, Workday ATS administration, recruiting process design, pipeline development, vendor management, employer branding, offer negotiation, and candidate experience. The role recruits across commercial, technical, corporate, and revenue-generating functions while coordinating regional hiring programs and optimizing recruiting operations.

Leads global revenue operations across Sales and Marketing, overseeing forecasting, pipeline management, sales planning, incentive compensation, marketing operations, reporting, CRM processes, and commercial reviews. The role manages a team, improves forecast and pipeline reliability, supports territory and quota planning, enhances Salesforce workflows, and translates performance data into recommendations for senior leadership. It also coordinates cross-functional processes involving Finance, Client Service, Legal, Sales Enablement, and GTM Technology.

Manages global sales operations, including forecasting, pipeline reporting, CRM data quality, sales planning, quota allocation, incentive compensation, and performance analysis. Partners with Sales, Finance, HR, Legal, Sales Enablement, and Client Success to maintain reliable reporting, improve workflows, support Salesforce enhancements, coordinate reviews, and resolve operational issues. The role also facilitates sales processes, tracks action items, supports onboarding, and drives process improvements and automation.

Owns revenue growth across enterprise manufacturing accounts by generating expansion pipelines, penetrating whitespace, developing executive relationships, conducting value-based discovery, negotiating contracts, and managing forecasts in Salesforce. The role collaborates with Client Success and senior Account Executives, uses AI-enabled sales tools for prospecting and account planning, conducts quarterly business reviews, and travels occasionally for client meetings and industry events.

Leads Elemica’s global marketing strategy, brand, product marketing, demand generation, communications, customer and partner marketing. Owns pipeline growth, positioning, campaigns, budget, performance measurement, and cross-functional alignment with Sales, Product, Revenue Operations, Finance, and Client Service. Builds and develops the global marketing team, strengthens enterprise supply chain technology messaging, improves customer advocacy, and drives measurable revenue growth across international markets.

Design, develop, and maintain scalable enterprise web applications using C#, ASP.NET MVC, AngularJS, SQL Server, and related technologies. Own features from requirements through deployment, develop RESTful and SOAP services, optimize performance, troubleshoot issues, and ensure code quality through testing and peer reviews. Collaborate with cross-functional teams throughout the SDLC and contribute to technical design decisions, Agile practices, and development improvements.

Lead hands-on client onboarding and change-request projects for Elemica's SaaS supply-chain platform using Agile and Waterfall. Manage requirements gathering, detailed project planning, testing coordination, risk and scope control, stakeholder communications, and identify expansion opportunities while ensuring solutions integrate with clients' SAP environments and logistics processes.

Lead EDI and B2B integration design and delivery: create best practices, translate client blueprints into project tasks, mentor engineers, maintain customer solutions, drive quality, perform impact analysis, implement mappings (ANSI X12/EDIFACT/IDoc) and integrations, and manage testing, validation, and documentation.

Manage post-sales relationships with enterprise clients to drive adoption, retention, and value realization. Monitor customer health and NPS, execute Value Realization Plans, identify upsell opportunities, lead cross-functional initiatives, provide executive-level insights, and act as trusted advisor to prevent churn and expand business.