Jobs at Eastern Bank

The Relationship Manager II handles business development, portfolio management, and underwriting moderate complexity transactions while achieving sales goals. Responsibilities include frequent client interaction and team collaboration.

The Operations Associate I handles all operational tasks in a banking office, including cash management, compliance audits, customer service, and transactional duties.

The Customer Support Specialist I handles incoming customer inquiries, providing support for products and services while achieving sales goals.

Manages client portfolios across global equities and bonds, developing asset allocation strategies, and collaborating with analysts, while also mentoring team members and contributing to research.

Provide administrative and operational HR support across hiring, onboarding, offboarding, records management, shared services intake, and routine reporting. Coordinate preboarding, I-9/E-Verify, equipment/badge logistics, exit processes, maintain HRIS files, respond to HR inquiries, and support audits and administrative workflows to ensure compliance and consistent employee experience during a 12-week temporary-to-permanent assignment.

Support Head of Institutional Loans in sourcing, underwriting, and managing a Term Loan B portfolio. Perform credit analysis, cash-flow modeling, risk assessments, and prepare buy/sell/hold recommendations. Present credits to credit committees, monitor portfolio performance, manage policy compliance, review legal documents, mentor junior staff, and participate in sector diligence, conferences, and technology/portfolio projects.

Perform independent, risk-based reviews of commercial loan exposures to validate credit risk ratings, underwriting quality, documentation and collateral. Identify issues, provide observations, escalate concerns, support CECL/ACL data validation, compile findings, and collaborate with Lending, Credit, and Portfolio Management to improve credit review processes and regulatory readiness.

Perform and oversee advanced loan operations including servicing, bookings, escrow administration, reconciliations, exception resolution, quality control, audit participation, investor remittance, and process improvement. Provide peer guidance and support workflow in a hybrid office environment.

The Benefits Analyst II manages employee benefits programs, ensuring compliance, analyzing trends, and collaborating with HR leadership and vendors to optimize offerings.

The role involves business development, credit underwriting, portfolio management, and maintaining client relationships in commercial banking.

The role involves business development, credit underwriting, and portfolio management for commercial clients, requiring strong underwriting skills and industry knowledge.

The Senior Tax Operations Manager leads tax services for wealth management, ensuring compliance and high-quality service delivery. Responsibilities include vendor management, process improvement, and maintaining regulatory standards.

The Tax Operations Analyst oversees tax operations, ensuring accuracy in tax reporting, compliance, and quality control, while supporting internal stakeholders.

Manage payroll and employee benefits, maintain loan records, reconcile accounts, support month-end close processes, and ensure accurate financial reporting.

The Customer Support Specialist I serves as the first line of response for incoming customer calls, addressing inquiries about products and services and ensuring customer satisfaction while maintaining service standards.