Product Analytics Manager

Posted 5 Days Ago
Be an Early Applicant
Wakefield, MA, USA
Hybrid
97K-159K Annually
Senior level
Fintech • Software • Financial Services
The Role
Analyze deposit portfolio, customer, and market data to identify growth opportunities and optimize banking products. Build performance dashboards, develop statistical models and business cases, support pricing and product initiatives, and enhance data structures with Data Management. Partner cross-functionally with Finance, Marketing, Technology, Treasury, and Retail Administration while providing strategic insights to senior management.
Summary Generated by Built In

Hiring Range: $96,802 - $159,032

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

 

Product Analytics Manager - Wakefield, MA (Hybrid)

Responsible for analyzing the bank’s deposit portfolio, customers and market data to inform strategies to grow and optimize the bank. Working as part of the Product Management team, this position will address a number of critical strategic deposit initiatives with substantial impact to company earnings.  As a recognized subject matter expert within the organization, the individual will exercise a wide degree of latitude, independence and discretion.  This role will work with key partners across the organization including Data Management, Finance, Retail Administration, Marketing, Technology and Treasury.  This position will also engage with external vendors on projects as needed.

As a recognized subject matter expert within the organization, the individual will exercise a wide degree of latitude, independence and discretion. This role requires an ability to interpret and analyze complex data / information to identify growth opportunities and define a clear path to achieving the growth objectives. This role will require both analytical and creative problem solving abilities to evaluate issues and identify the best solutions. The incumbent will need to have an ability to adapt quickly to change with a high degree of  independent decision making with minimal supervision.

Major Responsibilities:

  • Build analytics and reporting dashboards – create and maintain dashboards to report on deposit portfolio performance, including sales, attrition and special topics.  Ensure all key stakeholders, including senior management, are kept up to date on business performance. Assist in preparation of materials for key deposit committees.
  • Create deep analytical insights, utilizing statistical and other data analysis methodologies to answer critical questions about the business, both proactively and as requested.  Develop new models to optimize the deposit portfolio and participate in larger bank analytics initiatives.
  • Build and/or support business case development for deposit initiatives.  These could include new products, support for business line initiatives, operational enhancements, pricing, etc.
  • Support data enhancement initiatives, including but not limited to new data variables, table structures and external data needs, by working with Eastern’s Data Management team

Requirements:

  • Bachelor’s Degree or equivalent combination of training and experience. 

  • 6+ years experience in analytics, financial services especially banking experience a plus.

  • Strong analytical/statistical skill and knowledge

  • Experience creating dashboards (i.e. using tools like PowerBI) to share analysis 

  • Experience creating insightful analytics, utilizing data in unique ways and proactively addressing areas for improvement or needing insight

  • Strong skills with analytics and data tool (ex. SQL, R, PowerBI, Excel, etc.)

  • High degree of organization, ability to prioritize and flexibility to adapt to changing requirements and direction

  • Strong interpersonal skills and ability to work cross-functionally based on solid understanding of the business 
    Skills/Knowledge

  • Drives Results: The inherent motivation to provide continuous improvement using both business and analytical acumen while developing optimal strategies and analytics to achieve results.  Emphasize strategy while maintaining focus on the details for a successful execution. 
  • Analytics: Experience utilizing data to infer trends and insights into decision making.  Experience integrating and managing large data sets from various sources.
  • Quick Thinking: Ability to work in a fast paced, dynamic environment while carrying out multiple projects at any given time. Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
  • Teamwork: successful track record collaborating with internal and external teams.  Ability to “sell” or gain buy-in across function or organization.
  • Financial Skills: Deep Understanding of key revenue and expense drivers. Ability to model and track financial goals and targets and develop business modes and pr-forma financials. Business case development strategy/internal consulting skills a plus
  • Communication: Strong interpersonal and communications skills are a must with demonstrated ability to coordinate across various teams.
  • Independent Thinker: Acting independently in making decisions related to analytics and strategy when appropriate.
  • Driven, assertive, innovative, resourceful and a keen eye for details


About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer.  All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

Skills Required

  • Bachelor's degree or equivalent combination of training and experience
  • 6+ years of experience in analytics
  • Financial services or banking experience
  • Strong analytical and statistical skills
  • Experience creating dashboards using tools such as Power BI
  • Experience producing insightful analytics and proactively identifying improvement opportunities
  • Strong skills with analytics and data tools such as SQL, R, Power BI, and Excel
  • Ability to organize, prioritize, and adapt to changing requirements
  • Strong interpersonal skills and ability to work cross-functionally
  • Experience integrating and managing large datasets from multiple sources
  • Financial modeling, business case development, and pro forma financial experience

Eastern Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eastern Bank and has not been reviewed or approved by Eastern Bank.

  • Retirement Support — A defined‑benefit pension layered with a 401(k) and ESOP/cash‑balance elements creates uncommon depth for long‑term wealth building. This retirement stack differentiates the total package versus many regional banks.
  • Equity Value & Accessibility — An employee stock ownership plan adds equity participation alongside core pay and benefits. IPO‑related share allocation underscores the program’s role in total rewards.
  • Inclusive Benefits Coverage — Long‑standing LGBTQ+ support and sustained recognition for equality practices indicate benefits parity such as equal partner coverage. Employee networks and an inclusion focus are positioned as integral to the overall benefits experience.

Eastern Bank Insights

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The Company
HQ: Boston, Massachusetts
2,468 Employees

What We Do

Founded in 1818, Boston-based Eastern Bank is Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts with approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management and Private Banking divisions, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Member FDIC, Equal Housing Lender Investments are not FDIC Insured • May Lose Value • Not Bank Guaranteed • Not a Deposit • Not Insured By Any Government Agency

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