Jobs at Dow Jones

Produces short-form vertical videos about personal finance, markets, and the economy for Instagram, TikTok, YouTube Shorts, and other social platforms. Responsibilities include pitching, researching, writing, shooting, editing, appearing on camera, adapting long-form content, interviewing experts, fact-checking, and using audience analytics to improve storytelling. The role collaborates with newsroom reporters and requires strong journalism, visual storytelling, finance knowledge, and fast-paced production skills.

Leads business optimization and operational excellence across commercial operations. Oversees process mapping, Lean Six Sigma improvement, customer journey optimization, Salesforce CRM enhancement, automation, digital transformation, and cross-functional support-team efficiency. Manages optimization personnel, improves lead-to-cash workflows, strengthens sales enablement, and enhances customer service and order execution through data-driven process redesign and technology adoption.

Manage end-to-end integrated marketing pitches and proposals for The Wall Street Journal and Barron’s Group. Develop customized creative programs, pitch decks, and value propositions using research and data. Coordinate with sales, product marketing, ad operations, research, events, and creative teams; manage multiple deadlines; monitor advertising trends; and participate in client meetings.

Analyze newsroom, audience, and product data using SQL; build dashboards and recurring reports; support event, performance, and A/B test analysis; troubleshoot data-quality issues; and communicate findings to nontechnical partners. The role also involves maintaining documentation, collaborating with data engineering, and using AI tools, Python, and automation to improve analytical workflows.

Leads complex customer and partner integrations for Risk & Compliance products across pre-sales, solution design, implementation, migration, testing, go-live, and post-go-live support. Advises technical and executive stakeholders, resolves API and data issues, coordinates cross-functional escalations, supports commercial opportunities, develops integration best practices, and mentors colleagues. The role requires strong enterprise customer engagement, technical integration expertise, risk and compliance knowledge, and regional travel across the Middle East.

Analyzes audience reach, engagement, loyalty, and subscription data for the WSJ Opinion section. Extracts and validates data from Snowflake using SQL, maintains Tableau dashboards, prepares recurring performance reports, performs quality assurance, and translates audience behavior into insights for editorial leadership. The role also uses digital analytics platforms and contributes to GitHub-based code updates and documentation.

Drives enterprise sales of geopolitical, security, macroeconomic, and regulatory risk intelligence solutions across Europe. Owns complex sales cycles, develops territory strategies, builds executive relationships, leads advisory discussions, manages proposals and negotiations, and exceeds revenue targets. Partners with sales, product, engineering, and marketing teams while maintaining pipeline forecasts and CRM reporting. Requires consultative enterprise selling, strategic account management, strong communication, and approximately 30% regional travel.

Drive new enterprise subscription revenue through outbound prospecting, cold outreach, client meetings, and full-cycle sales. Identify and qualify corporate prospects, especially financial institutions, tailor consultative value propositions, manage complex enterprise opportunities, negotiate and close large deals, and maintain accurate CRM records, forecasts, pipeline metrics, and client histories. The role requires strong product expertise, communication, relationship-building, commercial judgment, and experience selling in the UK.

Leads Dow Jones Energy’s consulting business, owning growth strategy, commercial performance, value proposition, P&L, delivery quality, margins, talent, and operating model. Builds and scales professional services capabilities, develops public- and private-sector engagements, partners cross-functionally with Sales, Marketing, Product, Research, and Community teams, and represents the business externally. Requires travel to all regions up to 40% of the time.

Develops and leads international custom content campaigns from pre-sale strategy through delivery. Creates and presents concepts across editorial, digital, video, audio, social, television, and emerging formats. Provides creative direction, scripts, treatments, storyboards, and production feedback while balancing audience needs, client objectives, budgets, timelines, and platform distribution. Collaborates with sales, marketing, editorial, design, development, production, and external partners, presenting ideas to clients and traveling internationally when required.

Develop media sales proposals, recommend inventory and pricing strategies, reserve approved inventory, coordinate campaign assets, and monitor campaign delivery and optimization. Partner with sales teams, advertisers, and media agencies while analyzing audience data, user metrics, and historical performance to support revenue goals and strategic media sales initiatives.

Leads polyolefin market research in India, including capacity, cost, supply-demand, trade-flow, and pricing analysis for PE and PP. Authors market reports, presents technical insights, builds industry relationships, gathers primary intelligence, and supports custom consulting projects. The role requires deep chemical industry experience, advanced Excel and econometric modeling skills, polyolefin production knowledge, and an established executive network.

Own the multi-year vision, strategy, and roadmap for integrating Dow Jones content and B2B product capabilities into WSJ Pro. Lead content vertical expansion, cross-product engagement, upsell and cross-sell journeys, traffic ecosystem strategy, and build-versus-buy evaluations. Partner with Content Strategy, Engineering, Design, Data, and Commercial teams to drive adoption, execution, monetization, and enterprise customer value.

Research and update multilingual risk and compliance profiles for individuals and entities. Monitor public websites and media, extract and verify information, maintain data accuracy, respond to client questions, and support workflow automation and efficiency improvements. The role also involves proofreading, analyzing large volumes of information, and meeting deadlines independently while collaborating with a diverse research team.

Provide technical support to customers integrating Dow Jones APIs and services. Troubleshoot complex web application, network, and integration issues; certify customer applications; communicate implementation best practices; create code samples, tutorials, and technical documentation; develop internal tools; escalate production issues; identify trends and enhancement needs; and collaborate with development, operations, product testing, and sales teams.

Leads global customer service training, onboarding, ongoing learning, knowledge management, and quality assurance. Owns curricula, blended and self-paced learning, trainer standards, automated quality management, coaching frameworks, cross-training, and outsourced partner capability. Uses data and stakeholder feedback to improve proficiency, productivity, learning effectiveness, and support quality. Manages training capacity and delivers cross-functional initiatives while preparing teams for AI-enabled tools.

Provides technical support to customers developing applications with Dow Jones APIs and services. Responsibilities include troubleshooting integrations, certifying applications, handling escalated technical issues, creating code samples and documentation, developing internal tools, identifying product trends, and coordinating with technical, product, operations, and sales teams. The role requires strong web services, networking, coding, database, communication, and customer-support skills, with coverage during US West Coast evening hours.

Supports Client Partners in selling integrated media solutions to luxury, enterprise, and financial services clients. Responsibilities include prospect research, identifying decision makers, preparing proposals, responding to client requests, supporting billing and research needs, assisting with campaign reporting, and identifying upsell opportunities. The role requires client service, advertising sales support, media knowledge, collaboration, and proficiency with Microsoft and Google applications.

Develops media sales proposals, recommends advertising inventory and pricing strategies, reserves inventory, coordinates campaign assets, and monitors campaign delivery. Partners with sales teams, advertisers, and media agencies to optimize campaigns, analyze audience and user data, maintain revenue goals, and support strategic media sales initiatives using historical performance data.

Leads business operations for a global events portfolio, managing calendars, resource planning, reporting, project governance, performance tracking, and operational processes. Coordinates cross-functional stakeholders, supports strategic planning and competitive research, prepares executive materials, and improves workflows using AI and automation. The role also supports leadership priorities, team engagement, inclusion, and collaboration across global regions.