Jobs at Diebold Nixdorf

Manage strategic customer accounts, drive direct sales and revenue growth, develop account plans, negotiate contracts, identify new business, and expand customer relationships. Provide consultative support on technical, operational, and product solutions while coordinating implementations, escalations, reporting, and internal collaboration. The role requires strong knowledge of payment systems and financial services, high-quota sales experience, customer advocacy, and executive-level relationship management in a hybrid environment with customer travel.

Provide high-level administrative support to local management and senior stakeholders, coordinate meetings and international visits, manage office operations and vendors, prepare reports and presentations, maintain confidential records, track operational data, process expenses, and support onboarding and cross-functional projects.

Manages customer accounts, develops and executes sales strategies, drives revenue and new opportunities, leads negotiations, creates customized proposals, and maintains senior stakeholder relationships. Provides product and technical consulting, supports implementation reviews, resolves customer challenges, collaborates on product enhancements, and improves account management reporting. The role requires Dutch and English fluency, consultative B2B sales expertise, CRM proficiency, and travel up to 50%.

The role involves designing and executing performance tests, analyzing metrics, optimizing application performance, and mentoring engineers. Key technologies include C#, Docker, and JMeter.

Implements and supports Diebold Nixdorf banking security software for enterprise customers. Responsibilities include application configuration, software hardening, security policy management, vulnerability assessment and penetration testing support, vulnerability analysis, root cause investigation, mitigation recommendations, customer consulting, incident escalation, training, presales support, and product improvement feedback. The role requires collaboration with global product, support, and delivery teams and travel to local and international customer sites.

Own the Vynamic Transaction Middleware software product lifecycle, including requirements, use cases, backlog prioritization, technical specifications, roadmap communication, and release execution. Collaborate with development teams and enable professional services, sales, solution architecture, delivery, and presales teams. Apply payments expertise across ATM, POS, eCommerce acquiring, issuer authorization, ISO 8583 messaging, payment ecosystems, network certifications, and mandate compliance.

Analyze complex technical escalations beyond support levels 1–3 across hardware, firmware, operating systems, software, and integrations. Perform root cause analysis, reproduce issues in laboratory environments, develop workarounds, coordinate resolution across customers and technical teams, and drive product improvements. Provide technical guidance, training, best practices, and escalation recommendations while improving product quality, serviceability, and customer satisfaction.

Designs, develops, tests, and integrates electrical systems for complex electro-mechanical products. Responsibilities include creating electrical architectures, interfaces, schematics, block diagrams, power distribution and grounding strategies, executing design tests, troubleshooting issues, and collaborating with mechanical, software, firmware, manufacturing, quality, and supplier teams. The role is onsite in North Canton, Ohio and requires up to 20% domestic and international travel.

Maintain and service AC/DC electric vehicle charging stations according to applicable standards and safety regulations. Diagnose and resolve technical faults in charging infrastructure, independently test new charging stations, and provide on-site technical advice and customer support. The role requires electrical engineering training, technical and practical skills, strong German proficiency, and a valid German Class B driver’s license.

Perform daily warehouse operations including receiving, recording, organizing, and shipping goods; maintain inventory accuracy, report shortages, and care for equipment and tools while following procedures.

Own product strategy, roadmap, and lifecycle for ATM hardware and integrated solutions. Drive AI/data-enabled innovation, compliance, commercialization, cross-functional alignment, vendor/supply chain management, and KPI-based product performance to maximize customer value and market adoption.

Partner with sales to design and position end-to-end retail services solutions focused on store operations, in-store technology, deployment, maintenance, managed services, and lifecycle support. Support full sales cycle from discovery to contract close, define rollout strategies and field service models, coordinate delivery and operations teams, provide demonstrations and technical guidance, and feed performance insights back into product and portfolio teams to drive continuous improvement.

Develop, design, and implement high-quality, testable C++ applications. Write scalable, maintainable code, create and run unit tests, follow Agile practices, and work with databases. Apply strong problem-solving, communication, and organizational skills.

Lead and execute manual, exploratory and automated tests across projects. Create test cases, perform API and UX testing, develop automation, maintain test environments, document results, verify fixes, and collaborate with product teams to improve release quality.

Designs, administers and improves global compensation programs (base, incentive, occasional executive pay). Conducts market analyses and surveys, evaluates pay structures, ensures legal compliance, classifies jobs, audits pay levels, and advises HR and managers on compensation decisions and sensitive issues.

Serve as strategic finance partner to Global Procurement and Logistics, driving financial performance, cost transparency, forecasting, scenario modeling, and KPI dashboards. Support sourcing, supplier negotiations, freight and tariff analysis, validate savings, improve forecast accuracy, and leverage analytics/AI to inform supply chain decisions and optimize profitability and cash flow.

Provides supervised on-the-job training and project experience in business operations or technical operations. Responsibilities include learning functional processes, researching and managing data, preparing documents and presentations, supporting customer inquiries, checking document accuracy, performing transactions, assisting with technical troubleshooting and repairs, attending meetings, and developing professional capabilities with mentor guidance.

Provides entry-level business, administrative, or technical operations support through on-the-job training, project assignments, data management, document preparation, customer inquiry assistance, transactional work, troubleshooting, and equipment or facility support. Works under mentor guidance, attends training and team meetings, seeks feedback, and develops professional relationships.

Entry-level intern/apprentice role providing on-the-job experience in business operations, administrative services, customer support, accounting, finance, field services, computer services, or engineering support. Responsibilities include data research and entry, document preparation, customer inquiry support, transactional work, troubleshooting, technical project assistance, team participation, and learning under mentor guidance.

Designs, improves, and maintains manufacturing processes, production layouts, work instructions, tooling, and equipment specifications. Evaluates process capability, quality, safety, material flow, and equipment performance while supporting continuous improvement through time studies, Lean manufacturing, and Kaizen initiatives. Collaborates with engineering, verifies compliance with drawings and regulations, and may lead small teams. The role is in person at the North Canton facility and requires up to 10% domestic and international travel.