Jobs at Diebold Nixdorf

Manages key customer accounts, develops and executes sales strategies, drives revenue, identifies and closes opportunities, leads negotiations, and creates customized proposals. Builds trusted-advisor relationships, educates customers on products and services, gathers feedback, resolves issues with internal stakeholders, and reviews service levels. Requires sales or account management experience, strong communication and presentation skills, CRM proficiency, and travel up to 50%.

Support resource planning and technician scheduling across a region to meet SLAs. Assist with technician availability, shift planning, schedule updates in ADP and Gantt systems, incident management support, cost control, and special projects under guidance.

Provides administrative, logistical, reporting, and coordination support for broad-scale projects. Develops project plans, tracks milestones and data, coordinates weekly updates, reviews documentation, follows up on requests, ensures reporting accuracy and compliance, and recommends process improvements. Supports project managers, team members, and less experienced staff while communicating clearly with English- and Italian-speaking audiences.

Manages complex customer accounts and drives retention, renewals, revenue growth, and new business opportunities. Develops sales strategies, negotiates with customers, creates customized technology proposals, and builds executive-level relationships. Advises internal teams on strategic account issues, monitors sales metrics, and develops best practices. The role requires substantial account management and direct sales experience, retail operations knowledge, CRM proficiency, and travel up to 50%.

Leads customer success and operational performance teams, ensuring contractual service delivery, customer satisfaction, revenue generation, accurate billing, forecasting, and continuous improvement. Manages hiring, team development, performance metrics, customer escalations, service launches, budgets, and collaboration with Sales. The role promotes customer-centricity, operational excellence, and results orientation across the organization.

Leads the global Infrastructure and Operations organization, overseeing data centers, hosting, cloud, networks, workplace technology, endpoints, IT service delivery, managed services, resilience, vendor relationships, financial planning, and modernization. Develops enterprise technology roadmaps, improves service quality and employee experience through automation and analytics, manages operational risk and technical debt, and partners with cybersecurity, architecture, applications, and data teams. Builds high-performing global teams and contributes to CIO-level technology strategy and investment decisions.

Leads the technology agenda supporting Sales and Marketing, translating commercial strategy into technology roadmaps, investment plans, and measurable business outcomes. Oversees Revenue applications, product management, solution design, delivery, vendors, governance, financial management, and geographically dispersed teams. Partners with enterprise platform, AI and data, security, and infrastructure teams to deliver integrated solutions. Drives commercial transformation, simplification, standardization, automation, AI adoption, application rationalization, user adoption, and sustainable value realization while contributing to enterprise Technology strategy.

Leads strategic technology partnership for Finance and Administration, translating executive priorities into roadmaps, investment plans, enterprise applications, and transformation outcomes. Oversees business solution portfolios, ERP/platform alignment, AI and automation initiatives, governance, vendors, financial management, risk controls, and value realization. Builds global teams and collaborates across shared security, infrastructure, data, and platform organizations to simplify applications, improve productivity, and deliver measurable business value.

Serves as the technical interface among customers, banks, data centers, partners, and internal teams. Coordinates integration projects, performs technical analysis and troubleshooting, plans and documents system integration tests, supports releases and deployments, integrates third-party solutions, validates hardware and software, and provides on-site customer support during testing and rollouts. The role also contributes to customer satisfaction through technical consulting and coordination.

Design, develop, and improve product-specific manufacturing processes, including plant layout, tooling, equipment installation, and process verification. Create work instructions, ensure quality conformance, support engineering changes, manage materials and purchase orders, and drive process efficiency, safety, and cross-functional collaboration. Lead small teams and participate in trials and continuous improvement efforts.

Develop and execute sales strategies for retail technology products and services, grow revenue within existing customer accounts, close new opportunities, and lead customer negotiations. Maintain strategic customer relationships, propose technology implementations, answer product and architecture questions, support account managers, and guide solution design and demonstrations. Manage forecasts, revenue quotas, customer satisfaction, and team capability while serving as a trusted retail technology advisor.

Develop and execute sales strategies for retail technology products and services. Manage customer accounts, identify and close expansion opportunities, lead negotiations, create customized solutions, and maintain executive relationships. Provide retail technology expertise, support solution design and demonstrations, guide account managers, forecast revenue, meet sales quotas, and participate in demand-generation activities. The role covers POS, self-service devices, software, and support services, with travel up to 50%.

Develops and executes sales strategies for retail technology products and services, manages customer accounts, drives revenue and quota attainment, identifies new opportunities, leads negotiations, and develops customized proposals. Acts as a trusted retail technology advisor, supports solution design and demonstrations, answers technical product questions, and guides customers through implementation. Leads account management capabilities, maintains customer satisfaction, forecasts revenue, and participates in demand-generation activities. Travel may reach 50%.

Develops and executes sales strategies for retail technology products and services, drives revenue and new opportunities, manages customer relationships, leads negotiations, and supports solution design. Advises customers on POS, software, services, and support implementations while maintaining customer satisfaction and meeting revenue quotas. Leads and develops Account Managers, supports product demonstrations, provides forecasts, and serves as a trusted retail technology advisor across complex B2B accounts.

Develop and execute sales strategies for retail technology products and services. Manage customer relationships, grow revenue, close opportunities, lead negotiations, and achieve sales quotas. Advise customers on POS, self-service, software, and support solutions; identify implementation opportunities; address technical questions; and oversee proposals, demonstrations, forecasts, and customer satisfaction. Lead and develop account management teams while serving as a trusted retail technology advisor.

Owns the strategy, roadmap, development, commercialization, and lifecycle management of ATM hardware and integrated hardware, software, and service solutions. The role coordinates customers, engineering, manufacturing, sales, marketing, vendors, and support teams; drives AI-enabled innovation, compliance, business cases, product requirements, market analysis, bids, and go-to-market activities. It also manages portfolio performance, customer outcomes, financial results, and global product requirements.

Generates revenue through inside sales activities including cold calling, prospecting, product demonstrations, follow-ups, negotiations, and quota attainment. Builds relationships with clients, decision-makers, referral partners, and internal stakeholders. Maintains CRM records, manages sales pipelines, processes orders, resolves customer issues, and supports team initiatives. The role requires onsite work two days weekly in North Canton, Ohio, with the remainder remote or hybrid.

Field Service Technician responsible for preventive maintenance, troubleshooting, repair and reporting of mechanical and electrical equipment. Provide on-site installations, tests and customer support across Lisbon, operate company vehicles, follow company procedures, and collaborate with technical teams. Flexible shifts and mobile tools use required.

Develop AI-powered frontend workflows and high-performance React UIs for payment switching, POS, and ATM domains. Translate customer requirements into mockups, production code, and automated tests; evaluate AI tools, models, and prompts; create reusable guidelines; integrate frontends with Java backends; and support scalable, maintainable, high-quality releases. Serve as a technical contact for frontend architecture and productive AI use in software development.

Process and validate payroll activities for employee groups across multiple countries, reviewing lifecycle changes, compensation, taxes, time, and absence data. Maintain payroll records, perform reconciliations and controls, resolve payroll inquiries with HR, Finance, country teams, and providers, and support reporting, audits, compliance, testing, transformation, and process improvements.