Jobs at Diebold Nixdorf

Develops and executes complex category strategies, sourcing plans, RFIs, RFPs, supplier evaluations, negotiations, contracts, and supplier management. Partners with cross-functional teams to improve cost, quality, service, delivery, pricing, lead times, payments, and risk mitigation. Maintains spend and volume analytics and recommends improvements to supply chain processes and communication.

Leads strategy, commercial performance, retention, and growth for $50M+ global strategic accounts. Builds executive relationships, negotiates complex contracts, develops multiyear account plans, and mobilizes geographically dispersed cross-functional teams. Oversees revenue, profitability, renewals, forecasts, service performance, and customer risks while identifying expansion opportunities across hardware, software, payments, modernization, and managed services. Requires strong financial acumen, consultative selling, operational judgment, and extensive enterprise account leadership experience.

Provides Level 2 technical support for hardware and software incidents, including troubleshooting, deployment, configuration, installation, remote resolution, and ticket updates. Analyzes ticket history, logs, and journal data; guides customers through resolutions; supports field technicians with service information; identifies recurring failures and prepares management reports. Also trains less-experienced team members and requires strong local-language and business-English communication skills.

Provides administrative, logistical, reporting, and coordination support for broad-scale projects. Develops project plans, tracks milestones and data, coordinates weekly updates, reviews documentation, follows up on requests, ensures reporting accuracy and compliance, and recommends process improvements. Supports project managers, team members, and less experienced staff while communicating clearly with English- and Italian-speaking audiences.

Generates revenue through maintenance and subscription renewals, upselling additional services, and managing customer relationships within an assigned territory. Conducts outbound calls and email campaigns, prepares proposals, tracks renewal opportunities in Salesforce, provides sales forecasts, and coordinates with Sales, Finance, and business services teams. The role requires managing high-volume customer interactions, maintaining accurate records, and supporting renewal campaigns in a hybrid inside-sales environment.

Leads international, cross-functional supply chain projects from initiation through implementation and handover. Coordinates stakeholders across sales, production, logistics, procurement, finance and service; manages scope, risks, feasibility assessments and executive reporting. Also develops demand and shipment plans, analyzes capacity and material availability, supports S&OP scenarios, and drives end-to-end process and governance improvements.

Leads enterprise FP&A consolidation, forecasting, annual planning, strategic planning, variance analysis, KPI reporting, and executive and Board-ready financial materials. Partners with finance and business leaders to identify trends, challenge assumptions, manage forecast risks, and support strategic decisions. Drives AI, automation, and process improvements while contributing to M&A integration, restructuring, valuation, ROIC, benchmarking, and capital allocation analyses.

Leads IT teams delivering complex enterprise data migration and modernization initiatives. Oversees migration strategy, extraction, transformation, validation, reconciliation, cutover, stabilization, governance, risk management, resource planning, budgets, and stakeholder alignment. Establishes data quality standards, delivery metrics, and continuous-improvement practices while mentoring technical professionals and aligning technology roadmaps with business objectives.

Coordinates inbound freight and logistics for Mexico distribution centers, customers, and processors. Manages ordering, fulfillment, warehousing, transportation scheduling, truck planning, delivery tracking, late-truck documentation, and performance reporting. Collaborates with vendors, suppliers, transporters, and regional teams to align demand and product availability while reducing supply chain costs. Supports inventory management, documentation, and regional or national improvement projects.

Partner with sales to design and position end-to-end retail services solutions focused on store operations, in-store technology, deployment, maintenance, managed services, and lifecycle support. Support full sales cycle from discovery to contract close, define rollout strategies and field service models, coordinate delivery and operations teams, provide demonstrations and technical guidance, and feed performance insights back into product and portfolio teams to drive continuous improvement.

Lead and manage the Latin America onboarding administration team, ensuring timely, compliant end-to-end onboarding, data integrity, and excellent new-hire experience. Oversee SLAs, adjudicate background checks, drive process improvements, collaborate with HR/Talent/Payroll, and provide coaching, performance management, and SOPs.

Leads the Business Operations function, driving productivity, efficiency, process improvement, technology-enabled transformation, governance, and data-driven performance measurement. Partners with executives and senior stakeholders to prioritize enterprise initiatives, allocate resources, resolve implementation issues, and improve operational effectiveness across business and regional levels.

Develops and leads content strategies, editorial plans, brand narratives, and thought leadership for banking and retail markets. Creates and reviews content assets, manages agencies and contractors, measures performance, optimizes distribution, and ensures consistent brand positioning across integrated marketing campaigns. Collaborates with marketing, sales, product, creative, and subject-matter teams to strengthen brand awareness and customer engagement.

Transforms internal and external data into actionable business insights. Gathers, models, validates, and tests datasets; develops technical and functional specifications; creates dashboards, reports, and predictive views; collaborates with database administrators on queries and data structures; manages medium-sized reporting projects; and communicates with stakeholders regarding project progress, data availability, delays, and issues.

Manages inbound freight and logistics activities for U.S. and international distribution networks. Coordinates transportation, warehousing, inventory forecasting, order cycles, suppliers, manufacturers, retailers, and regional teams. Analyzes logistics and inventory reports, improves supply chain processes, supports performance initiatives, minimizes costs, and resolves availability and operational issues while maintaining quality and reliability.

Develop software in C, C++, C#, and Java for robotic-arm and process automation projects. Responsibilities include designing analog and digital electrical circuits, analyzing requirements, and applying software engineering practices. The intern will work in a hybrid environment and collaborate with engineering teams while supporting automation initiatives.

Supports Italy’s Service organization by connecting business operations, financial performance, and continuous improvement. Responsibilities include monitoring KPIs, analyzing customer profitability, supporting budgeting and forecasting, improving operational efficiency, managing change and programs, and ensuring accurate reporting. The role partners with Finance, Sales Operations, and Service Europe while supporting revenue and gross-margin targets. It is hybrid, requiring three days per week in the Milan office.

Conduct SOX control walkthroughs, risk assessments, and internal control evaluations. Maintain compliance documentation, identify deficiencies, design improvements, and support remediation with local teams and stakeholders. Collaborate with internal and external auditors, research process improvements, and provide senior-level support on cross-functional projects. Serve as the local internal controls subject matter expert and liaison across departments. The role requires accounting knowledge, audit or internal control experience, strong analytical and communication skills, and Portuguese and English proficiency.

Performs purchasing and procurement activities for assigned business areas, including vendor identification, price negotiation, purchase orders, delivery terms, inventory replenishment, and supplier contract support. Develops cost-reduction strategies, expedites orders, maintains procurement records, monitors inventory, supports expense and service-level goals, reduces excess inventory, and prepares periodic reports.

Manage the end-to-end order-to-invoice process, including customer order entry, order tracking, purchase orders, invoicing, billing inquiries, database maintenance, dashboard monitoring, and compliance. The role requires English and Spanish communication, SAP SD/MM knowledge, Excel proficiency, data accuracy, customer focus, and at least one year of relevant experience.