Jobs at Customers Bank

Assist in testing and evaluating internal controls, ensure compliance with regulations, identify issues, and improve risk management practices.

As a CDD & EDD Specialist, you will conduct customer reviews for compliance with banking regulations and manage high-risk customer investigations.

Lead strategy, roadmap, and technical execution for the bank's payment platforms (Fedwire, RTP, FedNow, ACH, ISO 20022). Own system resiliency, incident response, vendor integrations, and product backlog; translate business needs into technical requirements and coordinate cross-functional delivery, testing, and compliance for payments modernization.

Lead and scale the Title Solutions Group client support organization, design service models and processes, manage vendors and metrics, build a high-performing team, and drive data-driven improvements to deliver exceptional client experiences.

The role involves setting the technical direction for infrastructure platforms, focusing on design and technology evaluation, mentoring systems engineers, and defining architecture standards for hybrid environments comprising 300+ servers and cloud systems.

Process and reconcile daily ACH origination, returns, exceptions, disputes, and batch jobs. Handle stop payments and unauthorized transactions per NACHA and bank policy, respond to inquiries, maintain regulatory records, and support audits with compliance and risk teams.

Lead and execute Financial Crimes audits across Fraud, BSA/AML, and Sanctions. Plan engagements, perform complex fieldwork, supervise staff, document findings, draft reports, and recommend remediation while leveraging CAATs and automation to improve audit effectiveness.

As a Fraud Analyst, you will analyze fraud threats, ensure regulatory compliance, enhance internal processes, and develop effective reporting for management.

The BI Developer will create and manage Enterprise reporting using Power BI, collaborate with users for optimized visualizations, build data models, and ensure governance, while enabling self-service BI and driving process improvements.

The Escrow Specialist manages escrow accounts for commercial loans, ensuring compliance, processing disbursements, reconciling accounts, and coordinating with stakeholders.

The Compensation Associate supports and evolves compensation programs, conducts analysis, provides insights, and collaborates with senior leadership. Responsibilities include developing compensation strategies, analyzing salary structures, and utilizing data analytics and visualization tools to enhance decision-making.

The Talent Acquisition Analyst manages the recruitment lifecycle, sourcing candidates, collaborating with hiring managers, and improving candidate experience using analytical metrics and AI tools.

The Senior Cloud Network Engineer will design, implement, and support cloud networking solutions in Microsoft Azure, focusing on high availability and security, while mentoring other engineers.

Execute BSA/AML quality control reviews and testing across TM and EDD teams, leveraging data analytics and AI insights to detect issues, validate automated monitoring, document exceptions, support audits, and collaborate on remediation and process improvements.

Coordinate HR operations, resolve inquiries, manage projects, assist with onboarding, ensure compliance, and support PXT initiatives while maintaining communication and documentation.

The Payments Implementation Analyst supports new payment initiatives and enhances the bank's payment ecosystem by managing implementations, coordinating teams, gathering requirements, and ensuring project completion.

Onboard clients to Treasury services and Cash Management (Wires, ACH, RDC, Remote Official Check), improve processes, document procedures, collaborate on projects, and provide timely, professional client support.

The Network Voice Engineer at Customers Bank will design, implement, and support Cisco-based network and voice services, ensuring reliability and compliance. Responsibilities include managing routing infrastructure, supporting unified communications, troubleshooting, and collaborating across teams.

The Lead Auditor oversees audit engagements, manages Senior and Staff Auditors, ensures compliance, and enhances audit efficiencies as part of the Internal Audit team.

The Azure Cloud Engineer will design, implement, and maintain Azure solutions, govern AI platforms, and manage infrastructure automation and deployment workflows. Responsibilities include over-seeing cloud architecture, building CI/CD pipelines, and ensuring compliance with security standards while mentoring teammates in cloud infrastructure best practices.