Jobs at Customers Bank

Lead strategy, roadmap, and technical execution for the bank's payment platforms (Fedwire, RTP, FedNow, ACH, ISO 20022). Own system resiliency, incident response, vendor integrations, and product backlog; translate business needs into technical requirements and coordinate cross-functional delivery, testing, and compliance for payments modernization.

Assist in testing and evaluating internal controls, ensure compliance with regulations, identify issues, and improve risk management practices.

The BI Developer will create and manage Enterprise reporting using Power BI, collaborate with users for optimized visualizations, build data models, and ensure governance, while enabling self-service BI and driving process improvements.

The Senior Cloud Network Engineer will design, implement, and support cloud networking solutions in Microsoft Azure, focusing on high availability and security, while mentoring other engineers.

The Compensation Associate supports and evolves compensation programs, conducts analysis, provides insights, and collaborates with senior leadership. Responsibilities include developing compensation strategies, analyzing salary structures, and utilizing data analytics and visualization tools to enhance decision-making.

Maintain subject-matter expertise in BSA/AML and OFAC compliance; provide second-line oversight, risk evaluation, policy maintenance, regulatory research, training, and implementation support across business units. Coordinate with auditors and regulators, document compliance issues, and track remediation until completion.

As a Fraud Analyst, you will analyze fraud threats, enhance fraud mitigation practices, ensure compliance, draft policies, and provide data-driven insights.

The Network Voice Engineer at Customers Bank will design, implement, and support Cisco-based network and voice services, ensuring reliability and compliance. Responsibilities include managing routing infrastructure, supporting unified communications, troubleshooting, and collaborating across teams.

The Escrow Specialist manages escrow accounts for commercial loans, ensuring compliance, processing disbursements, reconciling accounts, and coordinating with stakeholders.

As a Talent Acquisition Specialist, you'll handle full lifecycle recruitment, collaborate with hiring managers, develop talent pipelines, and improve hiring outcomes using data and AI tools.

The Azure Cloud Engineer will design, implement, and maintain Azure solutions, govern AI platforms, and manage infrastructure automation and deployment workflows. Responsibilities include over-seeing cloud architecture, building CI/CD pipelines, and ensuring compliance with security standards while mentoring teammates in cloud infrastructure best practices.