Customers Bank
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The AML Analyst will ensure compliance with banking regulations, review suspicious activities, stay updated on sanction alerts and regulations, and conduct necessary research. They will also document findings and manage AML processes in a fast-paced environment.
The Compensation Manager will develop, implement, and manage the bank's compensation programs to ensure competitiveness and equity. Responsibilities include market analysis, designing salary structures, ensuring compliance with laws, collaborating with HR, and preparing reports for management.
The Deskside Support Lead oversees the deskside support team, providing premium IT services to executives and senior leadership, managing issues, and ensuring high-priority support. Responsibilities include team mentoring, troubleshooting complex problems, proactive device maintenance, and optimizing support processes.
As a Mortgage Originator at Customers Bank, you will generate mortgage applications for homes, focusing on low-to-moderate income buyers. Responsibilities include building relationships with realtors, participating in community workshops, and maintaining industry knowledge. Exceptional communication and customer service skills are essential, along with a minimum of three years in mortgage origination.
The Compliance Complaint Management Specialist investigates and supports complaint resolutions, analyzes data for root cause identification, and prepares reports for management and regulators. The role also includes ensuring compliance and customer advocacy, along with assisting in audits and maintaining departmental procedures.
The AVP, Third Party Risk Manager will support the maturity of the Third-Party Risk Management Program, manage vendor reviews, oversee risk assessments, and provide training to staff. The role includes completing vendor lifecycle management and ensuring compliance with regulations.
The VP, Head of Portfolio Operations will oversee strategic portfolio operations within the Capital Markets division of Customers Bank, dealing with asset management and investor services. This role involves leadership in transaction settlement, reconciliation, and developing operational processes, while collaborating with various departments to scale the bank’s fintech lending programs.
The Treasury Operations Specialist will facilitate onboarding clients for Treasury services, ensuring streamlined setups for services like Online Banking and Remote Deposit Capture. The role involves enhancing client processes, collaborating on innovative projects, and maintaining operational consistency through procedure documentation. Exceptional client service and timely responses to inquiries are also crucial aspects of the position.
Seeking a seasoned OFAC/Sanctions Subject Matter Expert to interpret and apply regulations, ensuring compliance with OFAC and global sanctions. This role involves guiding teams, monitoring changes, leading inquiries, developing policies, conducting training, and managing sanctions risks.
The Compliance Training & Development Specialist at Customers Bank is responsible for designing, developing, and administering training programs that ensure compliance with regulatory standards. This role involves creating targeted training for specialized groups, collaborating with internal stakeholders, and monitoring program effectiveness through feedback and performance metrics.
The AML Technology Manager will lead transaction monitoring efforts, develop financial crime compliance solutions, and oversee the use of advanced technologies for financial crime detection. Responsibilities include managing a team, ensuring compliance with regulatory changes, and integrating new technology solutions.
As an AML Technology Developer/Data Scientist, you will design and tune transaction monitoring scenarios to enhance detection and prevention of financial crimes. You will analyze data, build models, collaborate with compliance teams, and develop reporting dashboards.
The Senior Salesforce Programmer/Analyst will design, develop, and deploy customized solutions within Salesforce and nCino to enhance banking operations, ensuring compliance with industry standards. Responsibilities include technical architecture, data migration, stakeholder engagement, project management, and providing ongoing support.
The CDD/EDD Compliance Specialist will manage Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews, perform risk assessments, oversee annual reviews, ensure compliance with regulatory requirements, and provide updates to management.
The CDD/EDD Compliance Manager at Customers Bank will oversee and manage CDD and EDD processes, ensuring compliance with regulatory requirements. Responsibilities include conducting reviews, managing investigators, performing risk assessments, coordinating annual reviews, and collaborating with compliance teams. Training and developing the team is also a key focus.
As a Deposit Operations Administrator, you will support front-line team members in customer queries, review new account documents for accuracy, manage daily tasks in Deposit Operations, and improve processes for client experience. Collaboration with the team on projects and exceptional service to clients are key responsibilities.
As a Senior DevOps Engineer at Customers Bank, you will lead the management of cloud-based infrastructure primarily on Microsoft Azure, oversee CI/CD pipeline development, implement Infrastructure as Code practices, monitor performance, and enforce cloud security best practices. Your role will involve collaboration with development teams and troubleshooting complex technical issues to enhance operational efficiency.
The Fraud Operations Manager is responsible for overseeing the Fraud Prevention Investigators, managing daily work assignments, onboarding and training new staff, ensuring timely SAR filings, and performing reconciliations. The role involves mentoring, reporting, and leading fraud investigation projects.
As a Fraud Analyst at Customers Bank, you will analyze fraud threats across multiple payment channels, enhance internal processes, ensure regulatory compliance, and develop data-driven reports for management. You're expected to maintain relationships with various departments and prioritize tasks in a fast-paced environment.
The Third Party Compliance Manager will oversee compliance risk assessments for third-party vendors, ensuring adherence to BSA and other regulatory requirements. Responsibilities include policy development, regulatory monitoring, training, and reporting, while collaborating across teams and managing relationships with vendors.