Search the 16 jobs at Customers Bank

The Financial Crimes Quality Assurance Analyst will oversee quality assurance for the Financial Crimes Compliance Team, including testing alert dispositions, documenting errors, ensuring compliance with regulations, and collaborating with audit teams. Responsibilities include analyzing data, drafting policy documents, and communicating with various business units to rectify errors.

The Compensation Manager will develop, implement, and manage the bank's compensation programs to ensure competitiveness and equity. Responsibilities include market analysis, designing salary structures, ensuring compliance with laws, collaborating with HR, and preparing reports for management.

The Compliance Complaint Management Specialist investigates and supports complaint resolutions, analyzes data for root cause identification, and prepares reports for management and regulators. The role also includes ensuring compliance and customer advocacy, along with assisting in audits and maintaining departmental procedures.

The VP, Head of Portfolio Operations will oversee strategic portfolio operations within the Capital Markets division of Customers Bank, dealing with asset management and investor services. This role involves leadership in transaction settlement, reconciliation, and developing operational processes, while collaborating with various departments to scale the bank’s fintech lending programs.

The VP of Talent Acquisition at Customers Bank will develop and execute strategic recruitment efforts, enhance employer branding, and optimize the recruitment process. This role involves collaboration across departments to align hiring practices with organizational goals, establish performance metrics, and improve recruitment outcomes while fostering a culture of innovation and excellence.

As a Deposit Operations Administrator, you will support front-line team members in customer queries, review new account documents for accuracy, manage daily tasks in Deposit Operations, and improve processes for client experience. Collaboration with the team on projects and exceptional service to clients are key responsibilities.

As a Mortgage Originator at Customers Bank, you will generate mortgage applications for homes, focusing on low-to-moderate income buyers. Responsibilities include building relationships with realtors, participating in community workshops, and maintaining industry knowledge. Exceptional communication and customer service skills are essential, along with a minimum of three years in mortgage origination.

Seeking a seasoned OFAC/Sanctions Subject Matter Expert to interpret and apply regulations, ensuring compliance with OFAC and global sanctions. This role involves guiding teams, monitoring changes, leading inquiries, developing policies, conducting training, and managing sanctions risks.

The AML Technology Manager will lead transaction monitoring efforts, develop financial crime compliance solutions, and oversee the use of advanced technologies for financial crime detection. Responsibilities include managing a team, ensuring compliance with regulatory changes, and integrating new technology solutions.

The Compliance Training & Development Specialist at Customers Bank is responsible for designing, developing, and administering training programs that ensure compliance with regulatory standards. This role involves creating targeted training for specialized groups, collaborating with internal stakeholders, and monitoring program effectiveness through feedback and performance metrics.

The Senior Salesforce Programmer/Analyst will design, develop, and deploy customized solutions within Salesforce and nCino to enhance banking operations, ensuring compliance with industry standards. Responsibilities include technical architecture, data migration, stakeholder engagement, project management, and providing ongoing support.

As an AML Technology Developer/Data Scientist, you will design and tune transaction monitoring scenarios to enhance detection and prevention of financial crimes. You will analyze data, build models, collaborate with compliance teams, and develop reporting dashboards.

The CDD/EDD Compliance Specialist will manage Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews, perform risk assessments, oversee annual reviews, ensure compliance with regulatory requirements, and provide updates to management.

The CDD/EDD Compliance Manager at Customers Bank will oversee and manage CDD and EDD processes, ensuring compliance with regulatory requirements. Responsibilities include conducting reviews, managing investigators, performing risk assessments, coordinating annual reviews, and collaborating with compliance teams. Training and developing the team is also a key focus.

The Fraud Operations Manager is responsible for overseeing the Fraud Prevention Investigators, managing daily work assignments, onboarding and training new staff, ensuring timely SAR filings, and performing reconciliations. The role involves mentoring, reporting, and leading fraud investigation projects.

The AML Analyst ensures compliance with banking regulations, reviews and reports suspicious activities, stays updated on sanction alerts, and conducts required research and documentation. The role requires a motivated team player who thrives in a fast-paced environment, focusing on maintaining regulatory standards and documentation of findings.