Jobs at CSG

The DevOps Engineer will manage and enhance cloud infrastructure on AWS and Azure, utilize configuration management tools, develop automation, implement CI/CD practices, and troubleshoot issues in Linux and Windows environments.

The Software Development Engineer Senior will design, develop, and maintain microservices and web applications in AWS, applying TDD and SDD with a focus on reliability and scalability, while collaborating with product, QA, and DevOps teams.

The Operational Engineer will design and implement integration solutions, manage cloud infrastructure on AWS, and develop automation using Python and C#, ensuring operational excellence across systems.

The role involves designing and building AI solutions, integrating them with products, mentoring junior developers, and ensuring code performance across different technology stacks.

The Operational Engineer II will manage cloud infrastructure on AWS and Azure, implement automation, maintain CI/CD pipelines, and ensure system performance and security.

The Software Dev Engr II designs and implements custom components for CSG's core product, integrates with third-party systems, and actively participates in project design meetings. The role requires resolving application issues and providing technical expertise within the team.

Responsible for reviewing hardware, software, and networking systems; executing tests; documenting results; and performing functional, regression, and integration tests.

The Product Support Analyst provides 1st level technical support, manages customer incidents, resolves issues, and ensures customer satisfaction through effective communication and adherence to SLAs.

The Technical Support Analyst I provides operational support, troubleshooting technical issues, conducts testing, and ensures customer satisfaction, while maintaining system compliance and collaborating with higher-level teams.

The Technical Support Analyst II provides Level 2 support, resolves technical issues, performs operational tasks, and conducts various types of testing on CSG products while maintaining customer satisfaction.

The Software Development Engineer II will design, develop, and support product functionality, collaborating with teams and stakeholders, and engaging in DevOps activities.

The role involves designing, coding, and testing software applications, collaborating with teams to develop clean and efficient code and participate in code reviews to mentor junior developers.

The Software Development Engineer I will build and maintain microservices, develop cloud-native services in AWS, and apply Test-Driven Development while collaborating with product and QA teams.

Provide Level 2 production support for CSG billing and provisioning products, troubleshoot and resolve customer issues, update support tools, perform health checks, coordinate escalations, assist reporting on KPIs, and support on-call/shift schedules with occasional onsite travel.

The Supervisor Operations will manage daily work processes, monitor departments for efficiencies, ensure compliance with OSHA standards, and coach a team of 20+ members while adhering to SLAs.

Lead architecture and implementation of Encompass (Singleview) solutions, collaborate with stakeholders to define technical requirements, design scalable integrations, solve complex technical problems, document processes and standards, mentor engineers, and contribute hands-on coding/configuration as needed.

The Billing Systems Analyst I ensures the software operates effectively, supports system monitoring, automation, and provide troubleshooting in Unix/SQL environments, while collaborating with operational teams to meet organizational goals.

The Software Development Engineer II will design and develop microservices and web applications on AWS while implementing TDD and SDD, ensuring code quality and collaboration with cross-functional teams.

The role involves designing and delivering features for CSG's internal services, focusing on integrations, automation, and application lifecycle processes using C#, .NET, and various tools.

The Analyst monitors a centralized observability platform for alerts, performs triage, coordinates incident responses, and maintains incident logs in a fast-paced IT operations environment.