Jobs at Crossroads

Manage unpaid medical claims by researching denials, following up with payers, correcting and resubmitting claims, processing approved adjustments, and documenting account activity. Identify coding and billing issues, maintain productivity targets, report daily KPIs, follow HIPAA and ethical billing requirements, and assist with team training and projects.

Provides pharmacy services for an outpatient opioid treatment program on an as-needed basis. The pharmacist will support medication-assisted treatment for patients with opioid use disorder, with scheduling coordinated between the pharmacist and Program Director.

Supports and administers Workday across HCM, talent, timekeeping, benefits, payroll, reporting, and integrations. Develops reports and dashboards, configures and troubleshoots business processes, maintains data integrity and security, supports releases and implementations, analyzes workforce trends, provides end-user support and training, and recommends process improvements.

Provides front-office support at an outpatient addiction treatment clinic by checking in patients, collecting payments and samples, guiding intake, maintaining financial records, coordinating with clinical staff, managing patient accounts, and providing clerical and logistical assistance. Requires a flexible schedule including evenings and weekend work.

Assists the Program Supervisor with outpatient opioid treatment center operations, staffing, scheduling, onboarding, employee relations, compliance, training, patient concerns, insurance, supplies, payments, laboratory coordination, and front-office duties. The role supports two Pennsylvania clinics, requires onsite availability during variable operating hours, local travel, and occasional weekends.

Provide Level 1 and Level 2 help desk support to local and remote clinics through phone, email, and remote tools. Troubleshoot computers, laptops, printers, medical equipment, software, accounts, and mobile devices; configure new equipment and users; manage ticket queues and SLAs; resolve high-priority and VIP requests; create knowledge-base materials; and follow service desk procedures. The role is on-site in Greenville, South Carolina, with an early Monday–Friday schedule.

Supports clinic operations for outpatient opioid use disorder treatment centers. Responsibilities include assisting with staff hiring, onboarding, scheduling, training, performance management, compliance, front-office patient services, vitals, urine toxicology, laboratory coordination, payment reconciliation, insurance updates, supply ordering, patient concern escalation, and staffing assessment. The role is onsite during clinic hours and supports program performance, employee relations, and patient care administration across Mt. Pleasant and Connellsville locations.

Provides front-desk and clerical support in an outpatient addiction treatment clinic. Responsibilities include checking in patients, collecting payments and screening samples, guiding new-patient intake, maintaining financial records, coordinating with clinical staff, managing patient accounts, and supporting daily operations.

Provides front-office support at an outpatient addiction-treatment clinic by checking in patients, collecting payments and samples, guiding intake, maintaining financial records, coordinating with clinical staff, managing patient accounts, and providing clerical assistance. Requires a high school diploma or GED, flexible scheduling including weekends, and a professional, patient-focused approach.

Supports outpatient opioid treatment center operations, including staff scheduling, onboarding, training, performance monitoring, compliance, patient concern escalation, insurance coordination, lab processing, supplies, deposits, and front-office duties. Partners with the Program Supervisor on employee relations, hiring, staffing, KPIs, and policy implementation. The role is onsite across Greenville and Franklin centers during scheduled operating hours.

Provide clinical supervision and counseling as a licensed professional counselor (LPC) for outpatient opioid use disorder treatment. Maintain manageable caseload, ensure compliance with treatment program rules, support patient recovery, and participate in program quality and continuing education. Remote position requiring PA licensure and adherence to legal and program-specific eligibility requirements.

As a pharmacist at Crossroads Treatment Centers, you will provide medication-assisted treatment for patients with opioid use disorder, ensuring high-quality care and support for recovery.

The Pharmacist will provide medication-assisted treatment for opioid use disorder, ensuring quality care and supporting patient recovery in outpatient clinics.

Support the Program Supervisor in clinic operations and staff management across assigned outpatient opioid treatment centers. Duties include onboarding, scheduling, approving timecards, front-desk tasks (check-in/out, vitals, urine toxicology), patient communication and escalation, insurance and payment reconciliation, ordering supplies, assisting with hiring and performance evaluations, and ensuring compliance with policies and KPIs.

Lead clinical operations of an outpatient opioid treatment program (OTP), oversee MAT delivery and quality of care, supervise staff, manage administrative responsibilities, ensure licensure compliance and clinical supervision standards.

Support the Program Supervisor in clinic operations for outpatient opioid treatment: staff onboarding, scheduling, training, compliance, front-desk duties (check-in/out, vitals, urine toxicology), patient issue escalation, insurance maintenance, supply management, cash reconciliation, and occasional outreach and interclinic travel.

Oversee daily operations of outpatient opioid treatment centers, ensure compliance with OBOT and DEA regulations, supervise and orient staff, conduct performance reviews and internal audits, coordinate with operations and external agencies, manage program documentation, and travel between Harriman, Jacksboro, and Oak Ridge centers as needed.

Lead and oversee outpatient medication-assisted treatment (MAT) services for opioid use disorder. Provide clinical supervision, manage staff and caseloads, ensure evidence-based care and regulatory compliance, support training and professional development, and contribute to program quality and outcomes.

Manage daily outpatient MAT program operations, ensure compliance with policies and regulations, hire and orient staff, conduct performance reviews, coordinate training and quality improvement, and liaise with internal and external stakeholders to improve service delivery.

Lead and oversee revenue cycle teams (eligibility, prior auth, billing, AR) to meet productivity and revenue goals. Manage reporting, payer denial analysis, workflows, training, staffing, and cross-functional issue resolution while ensuring compliance with payer and CMS rules and driving process improvements.