Salesforce CRM Analytics Engineer

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
About the job
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
We are seeking a skilled and experienced analyst for our Intelligence & Analytics team in driving innovation, quality, best practices, and standardization of Salesforce solutions across the organization. The ideal candidate will have a deep understanding of Salesforce platform capabilities, proficient in Salesforce testing tools and methodologies and strong knowledge of Salesforce platform and customization
Responsibilities:

• Architecting and designing analytics solutions that leverage Salesforce CRM data to provide actionable insights for business users.
• Developing data models and structures to organize and optimize data for analytics purposes within Salesforce CRM.
• Creating interactive dashboards, reports, and visualizations using Salesforce Analytics tools (e.g., Einstein Analytics, Salesforce Reports and Dashboards).
• Customizing Salesforce CRM to integrate with external data sources and analytics tools for comprehensive data analysis and visualization.
• Integrating data from multiple sources into Salesforce CRM to enable holistic analytics and reporting capabilities.
• Implementing automation processes for data extraction, transformation, and loading (ETL) to ensure data accuracy and consistency for analytics
• Optimizing data queries, reports, and dashboards for performance to deliver fast and efficient analytics solutions.
• Providing training and support to end-users on using analytics tools within Salesforce CRM to empower data-driven decision-making.

Required Skills and Qualifications:

• 5-7 years of experience in CRM analytics development with expertise in advanced analytics.
• Proficiency in Salesforce CRM and analytics tools such as Salesforce Einstein Analytics, Salesforce Reports, and Dashboards.
• Experience in data modeling, data visualization, and analytics solution design.
• Knowledge of ETL processes, data integration techniques, and data warehousing concepts.
• Strong understanding of CRM principles and business processes.
• Programming skills in languages like Salesforce Apex, SQL, or Python.
• Certification in Salesforce CRM and analytics tools is a plus.

Attributes:

• Analytical mindset with a focus on deriving insights from data.
• Problem-solving skills to address complex data challenges.
• Strong communication and collaboration skills to work with cross-functional teams.
• Detail-oriented and quality-focused in analytics solution development.

Education
EDUCATIONAL QUALIFICATIONS:

• Bachelor's Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.

Skills & Knowledge
Behavioral Skills:

• Creativity & Innovation
• Decision Making
• Planning
• Presentation Skills
• Risk-taking

Technical Skills

• Automated Screening and Testing
• IT Controls
• Software Testing Frameworks
• Technical Documentation

What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned