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Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Provides functional product expertise and subject matter guidance for Coupa’s Intake and Orchestration offerings during pre-sales engagements. Supports demonstrations, prospect meetings, sales enablement, product direction, demo content, webinars, and marketing collateral. Requires strong knowledge of business spend management, applications pre-sales experience in SaaS, excellent communication, mentoring ability, a bachelor’s degree, and up to 50% domestic travel.
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Leads Customer Success revenue operations, including renewal forecasting, retention and expansion planning, customer health analytics, capacity planning, performance management, reporting, and process optimization. Partners with Customer Success, Finance, Revenue Operations, IT, and other teams to standardize operating models, improve data accuracy, and drive revenue effectiveness across the post-sales organization.
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Leads Coupa’s post-sales and partner enablement portfolio, including Coupa University, customer education, certifications, and enablement for Customer Success, Consulting, Support, and partners. Owns education strategy, commercialization, learning systems, release readiness, change management, team development, and cross-functional operating rhythms. Connects training and certification activity to renewal, retention, revenue, support deflection, customer satisfaction, and partner outcomes. Manages managers and aligns executive stakeholders around a scalable enablement model.
