Teams at Coupa

Design, code, test, and review enterprise web applications using C# and .NET. Collaborate with Product, Design, support, and professional services teams; integrate third-party APIs; work in a Scrum environment; improve platform scalability, balancing a consolidated codebase with microservices; and resolve customer issues.

Architect, develop, and maintain scalable SaaS software using C# and .NET. Collaborate with product, design, support, and professional services teams to deliver solutions, resolve customer issues, and improve platform architecture. Lead code reviews, mentor engineers, participate in Agile processes, and drive modernization through microservices, serverless, and event-driven patterns. Integrate third-party APIs and use AI-powered development tools and agent orchestration to improve productivity and code quality.

Lead and manage a Japan-based support engineering team for Coupa's SaaS platform, oversee daily operations, SLAs, escalations, hiring, coaching, cross-functional communication, and process improvements to ensure customer success.