Teams at Coupa

Lead front-end development using React.js and CSS to build responsive, usable customer-facing pages. Provide application and infrastructure support, collaborate with globally distributed engineering teams, contribute to complex projects, develop new concepts and techniques, and help plan and deploy software releases. The role requires strong knowledge of web standards, cross-browser compatibility, browser performance, responsive design, and collaborative software development.

Manage a portfolio of complex, high-value customer accounts and drive end-to-end collections. Resolve overdue balances and disputes through customer communication, collaborate with Sales, Customer Success, Legal, and Deal Desk, and handle senior-level escalations. Maintain forecasts, aging reports, and cash application records; improve DSO and bad debt performance; use Oracle and Tesorio; and support accounts receivable close processes.

Manage end-to-end order-to-cash operations, including contract review, pricing validation, complex order processing, billing issue resolution, and data integrity. Collaborate with Sales, Finance, Legal, and Customer Success to resolve escalations and contract disputes. Optimize workflows, generate operational reports, maintain compliance, and mentor junior associates.