Jobs at ConsumerAffairs

Make outbound calls to verified consumers to conduct high-quality phone interviews that capture detailed reviews. Meet dial, review, and word-count metrics; maintain daily reporting, update dashboards, prepare calling reports, and correct contact information. Use AI tools and Google Drive while delivering a professional, customer-focused experience.

Lead and coach a team of AEs and BDRs to exceed enterprise SaaS sales targets. Drive AI-first GTM by embedding AI across research, prospecting, messaging, forecasting, and coaching. Own revenue, quotas, forecasting, hiring, and cross-functional GTM integration while building repeatable AI-assisted sales workflows and standards.

Prospect and qualify top-of-funnel opportunities for Aspect using AI-assisted research and multi-channel outbound. Book contextual meetings for AEs, maintain Salesforce, enforce list hygiene, and report conversion insights.

Build and maintain cloud infrastructure and observability for scalable systems. Monitor, troubleshoot, patch, and automate operations using IaC, CI/CD, Kubernetes, and AI-driven automation. Manage backups, disaster recovery, log pipelines, databases, and message streaming. Collaborate with engineering, security, and business teams to improve reliability, incident response, and infrastructure lifecycle (including Terraform state cleanup and decommissioning).

ConsumerAffairs is looking for talented individuals for various roles. Responsibilities include ensuring excellent customer experience, demonstrating transparency in results, and seeking feedback for improvement. Occasional travel for meetings and training may be required.

Lead corporate development to source, evaluate, diligence, negotiate, and integrate acquisitions and investments. Build AI-driven sourcing and diligence systems, manage transactions, coordinate cross-functional teams, and drive post-acquisition integration and value creation.