Don't see a position on our site that matches your skills or career path? ConsumerAffairs is always looking for top talent to join our team! Apply to this position if you would like to have a conversation with a member of our Talent & Culture team.
CORE VALUES:Raise the Bar
- We are ambitious and try to find a better way
- We make decisions based on data and logic
- We do the hard things and the things that matter
We Win as One Team
- Team goals are more important that individual goals
- We are humble and do what it takes to get the job done
- We are open, transparent and honest with each other
- We are reliable and hold ourselves accountable and each other accountable, but we always pick up the slack
We Care
- We see the whole picture and go the extra mile
- We are loyal and dedicated to our consumer and brands
- We fix root causes, not symptoms
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS:
- Location: Remote/ Tulsa
- Frequency of travel: Occasional travel may be required for meetings, training and/or conferences.
- Light physical activities and efforts required in working within an office environment.
(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)
ConsumerAffairs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
Knowledge, skills and abilities:
- Obsessed with ensuring an exceptional customer experience- for both internal and external customers.
- Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
- Demonstrates a relentless focus on results with a commitment to deliver;
- Takes decisive action, and confidently changes course if unsuccessful.
- Displays a growth mindset to continually improve; encourages everyone around them to to be tenacious and never settle.
- Constantly seeks feedback to improve; Focussed on solving issues through team work, and collaboration
- Acts with urgency; delivers top results in hours and days instead of weeks and months.
- Relentless in their pursuit of success and possesses the willpower to embrace challenges as opportunities.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Free Food & Snacks
- Stock Option Plan
Skills Required
- Exceptional customer experience focus
- Decisive and accountable for results
- Growth mindset and commitment to improvement
What We Do
ConsumerAffairs is a rapidly growing online marketplace where each month millions of consumers research purchases, connect with brands, transact, write reviews and stay up to date on important consumer news. Brands utilize our software-as-a-service platform to connect with customers, collect reviews and generate sales. ConsumerAffairs connects consumers with the information and reviews they need to make smart decisions about the most important purchases in their lives. We're an AI-first company combining technology, data, and human insight to help consumers — and to help the brands that serve them earn the trust they deserve. Our team is global, remote-friendly, and built around people who are curious, driven, and genuinely invested in the mission. We move fast, build with AI every day, and hold ourselves to a high standard — not because we have to, but because we care about the work we do and the people it impacts.
Why Work With Us
We help millions of consumers make confident decisions — and the team doing that work is something special. Collaborative, transparent, and AI-first, ConsumerAffairs is the kind of place where people refer their friends, stay for years, and still feel energized by the work.
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