Teams at ConsumerAffairs

Build and maintain cloud infrastructure and observability for scalable systems. Monitor, troubleshoot, patch, and automate operations using IaC, CI/CD, Kubernetes, and AI-driven automation. Manage backups, disaster recovery, log pipelines, databases, and message streaming. Collaborate with engineering, security, and business teams to improve reliability, incident response, and infrastructure lifecycle (including Terraform state cleanup and decommissioning).

ConsumerAffairs is looking for talented individuals for various roles. Responsibilities include ensuring excellent customer experience, demonstrating transparency in results, and seeking feedback for improvement. Occasional travel for meetings and training may be required.

Make outbound calls to verified consumers to conduct high-quality phone interviews that capture detailed reviews. Meet dial, review, and word-count metrics; maintain daily reporting, update dashboards, prepare calling reports, and correct contact information. Use AI tools and Google Drive while delivering a professional, customer-focused experience.