Jobs at Confido

Lead and grow Confido’s data engineering team, initially managing an analytics engineer while remaining hands-on with SQL, data models, pipelines, and code reviews. Own warehouse architecture, orchestration, tooling, data standards, monitoring, and metric definitions. Hire and develop engineers, prioritize the team’s roadmap, collaborate across departments, and improve data reliability, documentation, and reporting across the company.

Build Confido’s analytics layer by creating dashboards, reports, metrics, and analytical tools for internal and customer users. Analyze large financial and operational datasets with advanced SQL, identify trends and inefficiencies, and translate findings into actionable recommendations. Partner with product, engineering, customers, and other stakeholders to improve data models, deliver analytical projects, and support decision-making across retail, finance, and operations.

Lead Confido’s data science function for Revenue Growth Management, developing pricing, promotion, forecasting, causal inference, and optimization models. Translate predictions into actionable recommendations under budget, margin, and retailer constraints. Partner with AI/ML engineers on productionization, evaluation, backtesting, and monitoring. Hire and mentor a team of data scientists while setting technical direction with company leadership.

Own the trade promotion management roadmap and customer experience, covering sales forecasting, trade planning, promotion optimization, reconciliation, and ROI reporting. Lead customer discovery, TPM implementations, workflow configuration, and training while translating trade expertise into product requirements. Partner with Product, Engineering, Sales, Marketing, Implementation, and Customer Success, represent the company externally, and develop scalable playbooks and competitive positioning.

Lead Confido’s foodservice strategy across product roadmap development, customer discovery and implementations, training, customer success escalations, and go-to-market activities. Translate foodservice processes into product requirements, guide cross-functional teams, represent the company with customers and industry partners, and provide expertise on pricing, contracts, distributors, GPOs, deductions, trade planning, and forecasting.

Part-time Office Manager responsible for independently running either the morning or evening shift at a New York City office. Duties include opening or closing the office, managing front-of-house activities, coordinating meals, stocking supplies, maintaining common areas, supporting guests and vendors, handling building needs, and completing daily handoffs with a counterpart. The role requires reliability, strong communication, proactive coordination, and consistent availability five days per week.

Provide high-trust administrative and operational support to the founder, managing complex calendars, investor and board preparation, inbox triage, travel logistics, confidential communications, workflow improvements, and special projects. The role requires proactive ownership, exceptional organization, discretion, writing, prioritization, and comfort operating in a fast-growing startup environment.

Own customer accrual, deduction, and dispute resolution workflows for CPG brands. Investigate disputes, configure workflows during onboarding, migrate historical data, train customers, support escalations, and communicate dispute trends in QBRs. Partner with Product, Engineering, Implementation, Customer Success, Sales, and Marketing to improve platform capabilities, provide product feedback, and identify recurring workflow issues.

Own end-to-end enterprise customer implementations from kickoff through go-live. Responsibilities include managing project plans and concurrent deployments, configuring the platform, aligning stakeholders, delivering training, measuring time-to-value, building implementation playbooks and KPIs, and feeding customer insights into Product. The role also partners with Sales on scoping and transitions customers to Customer Success. This is an individual contributor role based five days per week in New York City.

Build and deploy data science models for demand and sales forecasting, promotion effectiveness, pricing, and retail analytics. Analyze messy datasets from sell-through, inventory, deductions, trade promotions, and supply-chain signals. Develop statistical quality checks, evaluate model performance, quantify uncertainty, and collaborate with AI/ML engineers to ship production-grade insights within the product.

Own product design across a complex B2B CPG platform, shaping roadmaps, prototyping with customers, partnering with engineering and product, and shipping polished workflows. Refine validated patterns directly in code and contribute to the design system. The role requires strong product thinking, visual craft, front-end engineering experience, comfort with ambiguity, and effective use of AI coding tools.

Own end-to-end recruiting for Sales roles, beginning with Enterprise Account Executives and expanding across the revenue organization. Drive outbound sourcing, candidate engagement, calibration, interviews, stakeholder alignment, and closing. Improve recruiting funnels, reporting, tooling, and interview processes while partnering closely with sales leaders and executives. After ramping, support Customer Success and Implementation hiring and help build the company’s broader revenue recruiting engine.

Build and deploy data science models for CPG brands, focusing on demand and sales forecasting, promotion effectiveness, pricing, elasticity, and cannibalization. Analyze messy retail, inventory, trade promotion, and supply-chain data; develop statistical validation and evaluation methods; and communicate model insights and uncertainty to technical and non-technical stakeholders. Collaborate with AI/ML engineers to move analyses into production.

Build Confido's Revenue Growth Management product by translating pricing, pack architecture, elasticity, and trade ROI expertise into roadmap, requirements, analytics, and customer-validated features. Partner cross-functionally with Product, Engineering, Implementation, and Customer Success and run beta programs.

Own a major product area across Confido's integrated CPG platform: define roadmap and vision, drive customer outcomes and revenue, enable GTM, document and onboard customers, and work cross-functionally with engineering, design, and sales to deliver high-quality features.

Evaluate LLM-driven document processing systems and agentic workflows, analyze model errors and hallucinations, curate golden datasets, and build monitoring dashboards and evaluation harnesses. The role performs root-cause analysis on financial and operational data, tracks model drift and performance, and translates business problems into quantitative insights while collaborating with AI engineers, product managers, and operations leaders.

As a Product Designer at Confido, you'll design intuitive user experiences for complex workflows in a B2B SaaS product, collaborating with product and engineering teams to deliver high-quality work quickly.

The role involves managing the complete sales cycle, becoming a CPG expert, and regularly engaging with customers and stakeholders.

As a Forward Deployed Engineer, you'll work with enterprise customers to implement financial workflows into production software, focusing on integrations and product enhancements.

As a Senior Frontend Engineer, you will design and develop user interfaces for the Confido platform, ensuring performance and usability while collaborating with backend engineers and stakeholders.