Jobs at Confido

Build the analytics layer for Confido and customers: design dashboards, define KPIs, write complex SQL for large financial and operational datasets, surface insights, drive analytic projects, and collaborate with product and engineering to improve data models.

Own and build Confido's ML platform: design and operate end-to-end ML pipelines, infrastructure-as-code and CI/CD, optimize training/inference and agent workloads for latency/cost/throughput, integrate model data flows with data engineering, and ensure reliability, observability, security, and production model quality with online evals and human-in-the-loop review.

Own the top of the engineering recruiting funnel: source and engage technical talent, build pipelines for software/AI/data engineering roles, run recruiter screens, craft personalized outreach, partner with hiring managers, track pipeline metrics, and continuously improve sourcing strategies and processes to deliver high-volume, high-quality candidate introductions.

Build Confido's Revenue Growth Management product by translating pricing, pack architecture, elasticity, and trade ROI expertise into roadmap, requirements, analytics, and customer-validated features. Partner cross-functionally with Product, Engineering, Implementation, and Customer Success and run beta programs.

Own deduction and dispute resolution for CPG customers: investigate and reconcile dispute data, configure dispute workflows during onboarding, train customers, support CS escalations, and surface product feedback to improve automation and platform dispute logic.

Own end-to-end onboarding for enterprise CPG customers: manage project plans and timelines, configure the Confido platform, run training and workshops, track implementation KPIs, refine playbooks, and collaborate with Sales, CS, and Product to ensure smooth go-lives and handoffs.

Own post-implementation success for a portfolio of CPG brands: drive net revenue retention via renewals, upsells, QBRs, health checks, troubleshoot product issues, and surface product feedback while partnering cross-functionally with sales, product, and marketing.

Own a major product area across Confido's integrated CPG platform: define roadmap and vision, drive customer outcomes and revenue, enable GTM, document and onboard customers, and work cross-functionally with engineering, design, and sales to deliver high-quality features.

As a Forward Deployed Engineer, you'll work with enterprise customers to implement financial workflows into production software, focusing on integrations and product enhancements.

The role involves managing the complete sales cycle, becoming a CPG expert, and regularly engaging with customers and stakeholders.

As a Product Designer at Confido, you'll design intuitive user experiences for complex workflows in a B2B SaaS product, collaborating with product and engineering teams to deliver high-quality work quickly.

As a Senior Frontend Engineer, you will design and develop user interfaces for the Confido platform, ensuring performance and usability while collaborating with backend engineers and stakeholders.

As a Design Engineer at Confido, you will build and implement a design system, creating production-grade components and bridging design with engineering. Your role involves rapid prototyping, enhancing usability, and ensuring a reliable foundation for design and development.

As a Full-Stack Engineer, you will learn and help build new product features, contribute to backend systems, and support AI-driven workflows for CPG brands.

The Senior Analyst will manage enterprise CPG accounts, driving software adoption, implementing solutions, and acting as a liaison between customers and product teams to enhance the platform.

The Director of Implementation oversees onboarding new customers into the Confido platform, designing implementation processes, managing project plans, and optimizing customer enablement and training programs.

As a Software Engineer at Confido, you'll build product features and backend systems, implement AI workflows, and work on financial data solutions.

The role involves planning and executing marketing initiatives, developing content, optimizing the website, and making data-driven decisions for growth, while collaborating with cross-functional teams.

In this role, you'll manage the partnership lifecycle by prospecting, negotiating, and closing deals while driving revenue through partner channels in the CPG ecosystem.

As Director of Business Operations, you will strategically guide CPG customers in adopting software solutions, collaborate with product teams, and drive client success initiatives for optimal software ROI.