Jobs at Colruyt Group

Develops data-driven opportunities and translates business needs into research questions. Performs data preparation, quality control, statistical analysis, mathematical modeling, machine learning, and forecasting. Communicates findings to business partners, supports strategic decisions, and trains stakeholders to interpret results. Collaborates with Data Science Engineers across the data pipeline, evaluates solution validity, and applies advances in statistics, optimization, NLP, AI, and analytical modeling.

Analyzes business processes and existing system functionality, then designs and documents optimized future-state solutions. Defines functional and non-functional requirements, use cases, data models, and user stories. Supports solution testing, implementation, user acceptance testing, training, knowledge transfer, documentation, and post-implementation operational support.

Drive end-to-end business analysis and solutioning for large-scale retail transformation programs. Translate business needs into functional and nonfunctional requirements, user stories, process flows, and data models. Collaborate with business, architecture, and engineering teams; manage backlog grooming and Agile ceremonies; and support testing, UAT, production issue resolution, traceability, and impact analysis. Retail domain expertise is required in at least one area, such as loyalty, promotions, billing, supply chain, inventory, store operations, or POS.

Collaborates with business partners to define data products, analyzes and translates requirements into data products and information marts, and creates dimensional models using Kimball methodology. Develops Raw and Business Vaults with DataVault 2.0 and Vaultspeed, optimizes SQL query performance, coaches BI business analysts, and supports the organization's strategic data initiatives.

Leads ServiceNow platform design, development, configuration, integration, testing, support, upgrades, and optimization across ITSM, FSM, ITBM, and CSM modules. Develops workflows, scripts, business rules, ACLs, and self-service features; collaborates with architecture and functional teams; provides technical leadership, coaches team members, limits customization, and improves platform costs, reporting, and reuse.

Scrum Master and team coach responsible for facilitating Scrum events, supporting sprint execution, coaching teams in self-management, removing impediments, improving delivery flow, and ensuring adherence to SAFe and Agile practices. The role partners with Product Owners and stream leads, supports backlog management and stakeholder collaboration, and helps build high-performing software development teams in an ecommerce environment.

Designs, builds, deploys, and scales production-grade AI solutions, focusing on Generative AI, Agentic AI, LLMs, RAG, intelligent assistants, automated workflows, and AI pipelines. Translates business needs into measurable AI applications across search, recommendations, document processing, language processing, and autonomous agents. Collaborates with technical and nontechnical stakeholders, identifies new AI opportunities, and promotes emerging technologies and organizational AI maturity.

Analyze and model business processes and future-state systems, identify improvements, define functional and non-functional requirements, and translate business needs into technology solutions. Prepare test cases, data, and scenarios; collaborate with stakeholders, developers, business architects, and project managers; support change management, communications, user documentation, and solution implementation. The role requires extensive business analysis experience, API and data-modeling knowledge, strong stakeholder management, and fluent English.

Drive end-to-end business analysis and solution design for large-scale retail transformation programs. Translate business needs into functional and nonfunctional requirements, user stories, process flows, and data models. Partner with business, architecture, and engineering teams; manage backlog grooming and Agile ceremonies; support testing, UAT, production issue resolution, traceability, and impact analysis. Requires expertise in retail domains, integrations, requirements lifecycle, stakeholder management, and complex solution environments.

Provides first-line IT support to employees across departments and geographies through phone, email, and remote support tools. Troubleshoots password, printer, network, and software issues; prioritizes incidents, resolves problems independently where possible, escalates complex issues, and follows cases through resolution. Requires basic IT knowledge, analytical problem-solving ability, professionalism, empathy, and fluent English. The role is based in Hyderabad on a rotating weekday schedule and includes training and growth opportunities.

Designs, deploys, secures, manages, and supports enterprise Windows endpoint infrastructure using Intune and MECM/SCCM. Responsibilities include Autopilot, operating system deployment, software distribution, patching, vulnerability remediation, endpoint security, application packaging, Windows migrations, kiosk solutions, troubleshooting, Level 3 support, automation with PowerShell, change management, documentation, and collaboration with infrastructure, security, networking, and application teams.

Analyzes and models business processes and future-state systems, identifies optimization opportunities, and translates business requirements into functional and non-functional technology requirements. Prepares test cases, data, and scenarios; supports solution implementation, stakeholder communication, change management, user documentation, and adoption. Collaborates with business teams, IT, project managers, architects, and developers to define and deliver enterprise solutions.

Provides application infrastructure solutions, including installation, configuration, deployment, upgrades, troubleshooting, hosting, and operational support. Administers RHEL Linux and Windows Server environments, web and application servers, certificates, networking, and enterprise applications. Uses automation and scripting to support Build and Run activities, incident resolution, root cause analysis, and infrastructure security. Coordinates with business users, application owners, vendors, and technical teams on projects, application onboarding, upgrades, and ongoing operations.

Leads end-to-end delivery of multiple IT projects, managing scope, schedule, budget, quality, risks, dependencies, resources, reporting, and business transitions. Coordinates onsite-offshore teams and stakeholders across India and Belgium, drives cross-project synergies, and ensures alignment between strategy and IT realization. Provides project-level leadership, people management, escalation support, process improvement, and delivery across analysis, design, development, integration, and testing tracks.

Analyzes and models business processes, identifies optimization opportunities, and translates business needs into functional and non-functional technology requirements. Prepares test cases, data, and scenarios; supports solution implementation and validation; coordinates stakeholder communications and change management; and develops user manuals and instructions. Collaborates with business teams, project managers, architects, and developers to define effective IT solutions and processes.

Own the rollout, migration, operation, and support of Microsoft Exchange Online and Hybrid Exchange in an enterprise Microsoft 365 environment. Responsibilities include configuration, automation with PowerShell, mail-flow and security troubleshooting, lifecycle management, monitoring, incident response, change execution, documentation, and stakeholder collaboration. The role provides advanced technical support and helps transition from an on-premises messaging platform to a scalable cloud environment.

Lead 24x7 IT Operations shifts, monitor mainframe batch and infrastructure environments, manage incidents, events, changes, and disasters, and provide technical escalation and break-fix support. Ensure operators follow procedures, assess impact and criticality, coordinate issue resolution, document processes, handle customer complaints, report shift activities, and contribute to automation and continuous service improvements.

Designs and governs complex enterprise application architectures for mission-critical systems. Translates strategic objectives into feasible, secure, cost-effective technology solutions; communicates architecture to business and technical stakeholders; obtains Technology Review Board approval; assesses technology choices, dependencies, risks, and impacts; supports project planning and estimation; establishes architecture blueprints and roadmaps; and advises business leaders on technology decisions and cloud-based packaged solutions.

Designs and governs scalable, secure, resilient infrastructure architectures across on-premises and hybrid cloud environments. Responsibilities include defining infrastructure blueprints and standards, evaluating technologies, supporting modernization and cloud adoption, ensuring architecture compliance, documenting solution designs, and participating in governance and strategic planning. The role covers compute, storage, networking, virtualization, security, backup, disaster recovery, automation, monitoring, high availability, and business continuity while advising technical and business stakeholders.

Operate and sustain ServiceNow CMDB health, quality, and reliability. Monitor CMDB metrics, perform audits, remediation, cleanup, reconciliation, and deduplication. Provide L2/L3 support for CMDB incidents and problems, troubleshoot Discovery, Service Mapping, MID Servers, and integrations, and maintain CI relationships and lifecycle data. Produce operational reports and KPIs, validate change impacts, collaborate with technical teams, and enforce CMDB governance and ITIL Configuration Management practices.