Key Responsibilities
- Analyze
and document business processes, requirements, and user needs.
- Collaborate
with product owners, developers, architects, UX designers, and business
stakeholders to define solutions.
- Support
the design and evolution of e-commerce capabilities across web, mobile,
content, checkout and customer domains.
- Translate
business requirements into functional specifications, user stories, and
acceptance criteria.
- Facilitate
workshops, requirement gathering sessions, and solution discussions.
- Assess
the impact of changes across systems, processes, and customer journeys.
- Act as
an integrator between multiple IT teams like Product, Price and Personal
Assistant.
- Monitor
platform performance and identify opportunities for improvement.
- Support
testing, releases, and post-release validation to ensure delivered
solutions meet expectations.
- Drive
alignment between business goals, customer experience, and technical
feasibility.
What We're Looking For
- Experience
as a Business Analyst, Functional Analyst, Solution Analyst, or similar
role.
- Strong
analytical and problem-solving skills.
- Ability
to communicate effectively with both business and technical stakeholders.
- Experience
working in Agile product teams.
- Understanding
of digital customer journeys and e-commerce processes.
- Experience
translating complex business challenges into practical solutions.
- Strong
stakeholder management and facilitation skills.
Nice to Have
- Experience
with e-commerce platforms, digital products, or omnichannel retail
environments.
- Familiarity
with web technologies, customer-facing applications, and digital
ecosystems.
- Knowledge
of SEO principles and website optimization is considered a plus, but is
not required.
- Experience
with analytics, personalization, customer engagement, or digital marketing
platforms is an advantage.
Skills Required
- Experience as a Business Analyst, Functional Analyst, Solution Analyst, or similar role
- Strong analytical and problem-solving skills
- Effective communication with business and technical stakeholders
- Experience working in Agile product teams
- Understanding of digital customer journeys and e-commerce processes
- Experience translating complex business challenges into practical solutions
- Strong stakeholder management and facilitation skills
- Experience with e-commerce platforms, digital products, or omnichannel retail environments
- Familiarity with web technologies, customer-facing applications, and digital ecosystems
- Knowledge of SEO principles and website optimization
- Experience with analytics, personalization, customer engagement, or digital marketing platforms
What We Do
Colruyt Group operates in the food and non-food distribution sector in Belgium, France and Luxembourg with more than 700 own stores and over 1.000 affiliated stores. In Belgium, this includes Colruyt Lowest Prices, Okay, Comarkt, Bio-Planet, Cru, Bike Republic, Zeb, PointCarré, The Fashion Store and the affiliated stores Spar and PointCarré. In France, in addition to Colruyt stores and DATS 24 filling stations, there are also affiliated Coccinelle, Coccimarket, Panier Sympa, Épi Service, VivÉco and PointCarré stores. Jims operates fitness clubs in Belgium and Luxembourg. Newpharma is the Belgian online pharmacy of Colruyt Group. Solucious and Culinoa deliver foodservice and retail products to professional customers in Belgium (hospitals, SMEs, hospitality industry, etc). The activities of Colruyt Group also comprise printing and document management solutions (Symeta Hybrid). Colruyt Group also holds interests, including in Virya Energy (to which DATS 24 belongs since June 2023), Dreamland and Smartmat (known from Foodbag). The group employs more than 33.000 employees and recorded a EUR 10,8 billion revenue in 2023/24. Colruyt Group NV is listed on Euronext Brussels (COLR) under ISIN code BE0974256852. Company No. 0880.364.278 [email protected]
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