Jobs at CleverTap

The Senior Backend Engineer will design, build, and scale backend systems, implement AI features, and optimize performance while collaborating with cross-functional teams.

As a DevOps Engineer, you will maintain platform operations, ensure security, implement improvements, support production, and participate in architecture discussions.

The Senior DevOps Engineer will manage platform operations, ensuring security and availability, while collaborating with engineering and support teams to solve issues and recommend improvements.

Provide technical support and triage for customers using the mobile/web SDK and APIs. Debug Android, iOS, and web integration issues, coordinate with Engineering/Product teams, contribute to documentation, and own issues to resolution while working in shifts to meet SLAs and maintain CSAT.

The Onboarding Manager will ensure successful customer onboarding with CleverTap's SDK and APIs, guiding technical stakeholders and facilitating their integration processes to achieve business goals.

Manage adoption, value realization, and retention for enterprise/key accounts. Develop success plans, analyze product usage and KPIs, run QBRs, mitigate risks, liaise with executives, and partner cross-functionally to drive expansion and retention.

As a Senior Product Marketing Manager, you will develop market strategy, product positioning, and sales enablement tools while collaborating with sales and marketing teams to drive growth and pipeline quality.

Manage infrastructure security in a SaaS environment, ensuring compliance and security posture through CSPM tools and incident response, while handling AWS infrastructure and governance activities.

Perform outbound prospecting in Brazil to generate and qualify SaaS leads, document accounts in CRM, attend events, collaborate with sales, and use tools (Salesforce, Sales Navigator, Lusha, Outreach, Apollo) to drive funnel growth and conversions.

Lead partner identification, recruitment, onboarding and enablement across LATAM. Build and manage reseller and solution partner relationships, execute joint GTM plans, support co-selling, track performance, coordinate training/certification, and manage partner operations with Sales, Marketing, Legal, and Finance to drive partner-sourced revenue.

Lead controllership for multi-entity operations: manage GST/TDS/corporate tax and ROC compliance, statutory audits, month-end close, GL reconciliations, IFC documentation, and process improvements to automate and strengthen finance controls.

Lead end-to-end Order-to-Cash, global payables, controllership, compliance, payroll/ESOP, treasury, and tax for a multi-entity global SaaS company. Drive AI-led automation, audit readiness, financial close, MIS/board reporting, and support corporate restructuring and transfer pricing.

Manage adoption, value realization, and retention for enterprise/key accounts. Build success plans, drive product adoption using analytics, run QBRs/EBRs, identify and mitigate churn risks, and collaborate cross-functionally to grow accounts and improve customer health.