Jobs at CleverTap

Own technical integrations and health checks for assigned accounts, troubleshoot and resolve product issues, support product adoption, document requirements, and coordinate cross-functional teams to deliver scalable solutions and meet customer goals.

Manage adoption, value realization, and retention for enterprise B2B SaaS accounts. Build success plans, analyze usage and dashboards, drive product adoption, lead QBRs/EBRs, mitigate churn risks, and collaborate cross-functionally to improve retention and revenue.

Lead global finance operations including Order-to-Cash, global payables, controllership, compliance, payroll/ESOP administration, MIS and treasury. Drive AI-led automation, manage restructuring and transfer pricing, and partner with the CFO on tax, ESOP, and reverse flip initiatives.

Manage adoption, value realization, and retention for enterprise/key accounts. Build success plans, drive product adoption using analytics, run QBRs/EBRs, identify and mitigate churn risks, and collaborate cross-functionally to grow accounts and improve customer health.

The Senior Backend Engineer will design, build, and scale backend systems, implement AI features, and optimize performance while collaborating with cross-functional teams.

Lead acquisition email marketing: build and scale cold outreach and CRM-driven programs, own email KPIs, segment audiences, manage lead scoring and lifecycle workflows, optimize templates and copy, collaborate with channels and sales to drive warm leads and conversions.

As a DevOps Engineer, you will maintain platform operations, ensure security, implement improvements, support production, and participate in architecture discussions.

The Senior DevOps Engineer will manage platform operations, ensuring security and availability, while collaborating with engineering and support teams to solve issues and recommend improvements.

Manage adoption, value realization, and retention for enterprise/key accounts. Develop success plans, analyze product usage and KPIs, run QBRs, mitigate risks, liaise with executives, and partner cross-functionally to drive expansion and retention.

The Farming Account Executive manages renewals and relationships, driving contract renewals, identifying expansion opportunities, and conducting negotiations with stakeholders.

The Onboarding Manager will ensure successful customer onboarding with CleverTap's SDK and APIs, guiding technical stakeholders and facilitating their integration processes to achieve business goals.

Manage sales enablement for US teams, developing onboarding programs and maintaining BD tools. Collaborate with global Sales, Marketing, and Product teams to drive performance and continuous learning.

As a Senior Product Marketing Manager, you will develop market strategy, product positioning, and sales enablement tools while collaborating with sales and marketing teams to drive growth and pipeline quality.

The Senior Technical Writer will create and maintain technical documentation, write UX copy, produce video content, and drive innovation in documentation processes.

Perform outbound prospecting in Brazil to generate and qualify SaaS leads, document accounts in CRM, attend events, collaborate with sales, and use tools (Salesforce, Sales Navigator, Lusha, Outreach, Apollo) to drive funnel growth and conversions.

Manage infrastructure security in a SaaS environment, ensuring compliance and security posture through CSPM tools and incident response, while handling AWS infrastructure and governance activities.

Lead pre-sales technical engagements: gather requirements, design custom SaaS solutions, deliver demos, PoCs and technical proposals, collaborate with sales and customer success, and help build the regional solution engineering organization.

Lead commercial finance and deal desk activities as finance counterpart to Sales/CRO. Drive pricing governance for non-standard deals, manage collections and receivables recovery, support planning and forecasting, analyze SaaS revenue and metrics, improve quote-to-cash processes, and build scalable financial controls. Manage and mentor a direct report.