Jobs at CleverTap

Manage customer onboarding and CleverTap platform implementation from requirements gathering through successful go-live. Guide business and technical stakeholders, define solutions, troubleshoot integrations, conduct technical audits, document requirements, estimate timelines, and provide product feedback. Success is measured by time to value, customer satisfaction, successful implementation, and product adoption.

Own technical relationships with assigned customers, supporting CleverTap integrations, implementation, troubleshooting, platform health checks, data validation, and product adoption. Translate customer requirements into scalable solutions, coordinate with Customer Success, Product, and Engineering teams, resolve technical issues, document requirements, and track implementation timelines and outcomes.

Manage compliance across SOC 2, ISO, CSA STAR, privacy, and AI governance frameworks. Support audits, validate controls, maintain privacy operations, respond to client security questionnaires, and assess third-party vendor risks. The role requires strong GRC and information security experience in SaaS or technology environments, cloud security familiarity, and knowledge of GDPR, CCPA, HIPAA, and emerging AI governance requirements.

Own enterprise sales for the India region by building pipeline, engaging CXO stakeholders, articulating CleverTap’s value, managing full sales cycles, closing complex SaaS deals, and achieving revenue targets. The role requires independent prospecting, consultative selling, objection handling, accurate Salesforce forecasting, and strong pipeline discipline. Success is measured through bookings, ARR, net revenue retention, and sustainable revenue growth.

Own regional partner marketing strategy across multiple international markets. Build co-marketing, demand generation, MDF/BDF, enablement, advocacy, and partner incentive programs; drive partner-sourced and co-sell pipeline; manage executive relationships; track campaign ROI and performance; and create scalable playbooks, portals, and agency networks in collaboration with Sales, Product Marketing, and Field Marketing.

Own enterprise revenue targets in India by prospecting, building pipeline, managing full sales cycles, engaging CXO stakeholders, positioning CleverTap, handling objections, and closing complex SaaS deals. Maintain accurate Salesforce pipeline, forecasts, and activity tracking while driving sustainable revenue growth, retention, and strong customer value.

Own enterprise revenue targets in India by building pipeline, managing full-cycle SaaS sales, engaging CXO stakeholders, positioning CleverTap, handling objections, and closing complex deals. Maintain accurate Salesforce pipeline and forecasts while driving urgency, ROI-focused conversations, and long-term customer relationships. Success is measured by bookings, ARR, net revenue retention, and sustainable revenue growth.

Recruit and attract talent across global Engineering, Technology, Sales, and non-technical teams. Partner with hiring managers to define candidate profiles, improve interview processes, advise on talent markets, build future candidate pipelines, and implement modern sourcing methods. The role also supports cross-functional hiring initiatives and employer branding while using recruiting analytics and dashboards to improve outcomes.

Owns customer email deliverability, including onboarding, domain and IP warm-up, authentication, inbox placement, troubleshooting, and sender reputation. Supports pre-sales, customer success, retention, account growth, technical support, dashboards, QBRs, webinars, and thought leadership. The role also enables advanced email features, coordinates partners, and uses AI and automation to improve scalable onboarding, reporting, and customer engagement.

Own customer adoption, value realization, retention, and expansion for enterprise and key accounts. Develop success plans, analyze product usage and customer metrics, lead QBRs and EBRs, identify risks, and provide actionable growth recommendations. Build executive relationships and collaborate with Sales, Technical Account Management, Onboarding, Support, and Channel teams. Maintain account documentation and Salesforce data while improving customer health, product adoption, and business outcomes.

Leads and scales the SDR function across India, SEA, and META. Responsibilities include managing and coaching SDRs, developing outbound and qualification strategies, optimizing processes and playbooks, tracking funnel and pipeline metrics, partnering with Sales, Marketing, and RevOps, using CRM and AI tools, supporting hiring, and improving productivity and conversion rates.

Generate and qualify outbound sales leads across the India region using phone, email, LinkedIn, and other channels. Research target accounts, engage senior decision-makers, schedule qualified meetings, track activities in CRM systems, meet opportunity-generation quotas, and report on pipeline performance. The role collaborates closely with Account Executives and requires proven B2B SaaS or MarTech prospecting success.

Generate and qualify outbound sales opportunities across the SEA region through cold calls, email, LinkedIn, and other channels. Research target accounts, engage senior decision-makers, handle objections, schedule qualified meetings, maintain CRM records, report on pipeline activity, and meet or exceed quotas for sales-qualified leads and opportunities. Collaborate with Account Executives to support conversion from qualified opportunities to closed-won business.

Own new business development across the LATAM region by prospecting, building pipelines, conducting demos, negotiating agreements, and closing SaaS sales. Maintain Salesforce data, exceed sales quotas, collaborate with BDRs, SDRs, partners, sales engineers, marketing, and customer success, and support post-sale relationships. The role requires strong B2B selling, networking, presentation, negotiation, and Spanish and English communication skills, with experience building Latin American client portfolios.

Own new business development across the LATAM region by prospecting, building pipeline, conducting product demonstrations, negotiating agreements, and closing SaaS deals. Manage Salesforce data, exceed sales quotas, collaborate with BDRs, SDRs, partners, solutions engineers, marketing, and customer success, and maintain post-sales relationships. The role requires Spanish and English proficiency, B2B SaaS sales experience, market knowledge, and a proven track record of building client portfolios.

The Onboarding Manager will ensure successful customer onboarding with CleverTap's SDK and APIs, guiding technical stakeholders and facilitating their integration processes to achieve business goals.

Own end-to-end talent acquisition across Brazil, Mexico, and Colombia while serving as Brazil’s HR Business Partner. Responsibilities include recruiting strategy, sourcing, screening, interviews, offers, onboarding, employee relations, performance management, engagement, compliance, HR documentation, people operations, and culture initiatives. The role partners with regional leaders and the global People team to support employee lifecycle activities and standardize HR processes across LATAM.

Perform outbound prospecting in Brazil to generate and qualify SaaS leads, document accounts in CRM, attend events, collaborate with sales, and use tools (Salesforce, Sales Navigator, Lusha, Outreach, Apollo) to drive funnel growth and conversions.

Own and scale regional partner marketing across multiple international markets. Responsibilities include partner GTM strategy, co-marketing and demand-generation programs, MDF/BDF funding, partner enablement, advocacy, campaign execution, pipeline growth, ROI tracking, and executive engagement. The role partners closely with Sales, Partner Sales, Product Marketing, and Field Marketing to create scalable partner-led growth programs, playbooks, portals, and agency networks.

Lead partner identification, recruitment, onboarding and enablement across LATAM. Build and manage reseller and solution partner relationships, execute joint GTM plans, support co-selling, track performance, coordinate training/certification, and manage partner operations with Sales, Marketing, Legal, and Finance to drive partner-sourced revenue.