CleverTap
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As a Customer Success Manager, you will support CleverTap customers by ensuring product adoption and value realization, conducting business reviews, and developing marketing campaigns. You'll need a strong technical aptitude to manage projects and a deep understanding of customer businesses to drive engagement and retention.
The Solutions Engineer is responsible for building technology solutions to address customer needs, conducting product demonstrations, collaborating with sales teams, and designing customized solutions. This role involves technical support and requires a strong understanding of mobile apps, website development, and marketing automation tools.
As a Customer Success Engineer, you will provide technical support for mobile SDK issues, ensuring customer satisfaction by troubleshooting integration problems across various platforms. You will communicate with customers globally and work closely with engineering and product teams.
As a Product Manager (Technical) at CleverTap, you will own the ideation, development, and launch of new products impacting system performance, scale, and security. You'll collaborate with engineering teams to address challenges, prepare product requirement documents, and define success metrics, all in a fast-paced, innovative environment.
As a Senior Technical Writer, you will update and publish technical SaaS B2B documentation, ensuring accuracy and clarity. You will collaborate with product and engineering teams, maintain content using tools like Jira and Confluence, and create reference materials across various audiences. Participation in video creation and an understanding of analytics for documentation are also key responsibilities.
As a Staff Frontend Engineer at CleverTap, you will design and develop frontend interfaces, ensure the user experience is exceptional, and enhance the productivity of your team. You will translate design specifications into visual elements, work with JavaScript frameworks, write bug-free code, prioritize best practices, and collaborate with various teams to solve complex issues.
The Senior Automation QA Engineer will ensure bug-free software releases, create comprehensive test documentation, collaborate with cross-functional teams, and automate testing for UI and API scenarios. This role requires strong technical skills in test automation and a focus on improving product processes.
The Field Marketing Manager will oversee the planning and execution of key events to generate marketing leads, ensuring strategic alignment with sales and product marketing teams. Responsibilities include managing event budgets, negotiating vendor contracts, and creating marketing content. The role requires 6 years of experience in field marketing, particularly in B2B SaaS, with a focus on driving new business pipelines through events.
As a Customer Success Manager at CleverTap, you'll drive product adoption, support customers in achieving business outcomes, manage relationships, conduct health checks, and serve as a trusted advisor. You will develop campaigns for engagement and revenue goals while ensuring maximum value from the platform.
The Account Executive is responsible for growing clientele and achieving sales targets by building relationships, negotiation, managing Salesforce data, and providing after-sales support. The role requires a solid understanding of SaaS solutions and marketing technologies, along with strong communication and business acumen to ensure customer satisfaction and revenue growth.
The Onboarding Engineer will guide and support customers in integrating CleverTap’s SDKs and APIs, ensuring a smooth onboarding process. This role involves collaboration with technical stakeholders, troubleshooting, documenting requirements, and maintaining customer satisfaction through technical support and training.
The Regional Marketing Manager for South East Asia will develop and execute regional marketing strategies to achieve revenue targets, manage the marketing pipeline, and support field marketing efforts. Responsibilities include building relationships, developing marketing programs, and driving demand generation through innovative campaigns and collaboration with global teams.
The Manager - Technical Account Management will handle customer technical solutions, assist in product integration, monitor performance, troubleshoot issues, and collaborate with internal teams while maintaining customer relationships and improving product usage.
The Inbound Sales Development Representative engages and qualifies inbound leads for Clevertap's SaaS platform. Responsibilities include responding to leads, conducting consultative conversations, nurturing leads, collaborating with the sales team, maintaining documentation, and suggesting process improvements.
As a Staff Automation QA Engineer, you will ensure bug-free product releases by defining systems for bug identification, collaborating with cross-functional teams, executing software testing, and maintaining comprehensive documentation. You will also bring automation improvements and participate in design reviews.
The Senior Unity SDK Developer will design, configure, and build Unity and gaming SDKs at CleverTap, collaborating with teams to define, design, and ship features while ensuring performance and quality. They will also manage project deadlines and deliverables.
The Manager - Product Design will lead the user experience direction for a core product, collaborating closely with product managers and engineers. Responsibilities include creating wireframes, user flows, and prototypes, conducting user research, and implementing design standards while staying updated with design trends.
As a Customer Success Manager, you will support CleverTap customers in achieving their business goals through effective product adoption, solution engineering, and by acting as a trusted advisor. You'll develop deeper customer relationships, manage marketing campaigns, and ensure maximum value from the CleverTap platform.
The Customer Success Manager will support CleverTap customers by driving product adoption, understanding their business needs, conducting health checks, and collaborating on marketing campaigns. This role involves educating customers, managing projects, and serving as a trusted advisor, all while ensuring customers maximize value from CleverTap’s platform.
As a Senior Customer Success Engineer, you will provide technical support to customers, troubleshoot technical issues across mobile apps and SDK integrations, and document solutions. You'll collaborate with engineering, product, and support teams to enhance customer satisfaction and resolution rates, and manage customer communications effectively.