Staff Automation QA Engineer

About the Role:

As a Staff Automation QA Engineer, you will help different product lanes in ensuring bug free product releases, defining the system and processes to identify bugs which will help in delivering error free Program/Software/Product. You will work to bring out new initiatives to improve the product and processes and communicate with the product and engineering teams to bring about these improvements, maintain comprehensive -test documentation and bring in automation where possible

What will you do:

- Prepare test plans, scenarios and write programs to test the software so as to identify bugs and enable bug free scalable software production

- Collaborate with cross functional teams to define acceptance criteria of software

- Execute risk based approach of software testing and business process testing plans to meet project testing needs

- Participate in requirements, design, review meetings and evaluate requirements testability

- Understand and analyze Business, Functional, Technical, Mobile applications and UI (User Interface) testing requirements, protocols and standards

- Maintain the test use case repository, library and use them effectively to improve software testing productivity

- Prepare reports on software testing and educate cross functional teams with common or trending bug/ failure scenarios to enable right first time programs

What are we looking for?

Must have:

- 5+ years of experience in automation testing

- Expertise in Web and API Testing (both automation and manual) using Agile methodologies

- Experience in building automation frameworks from scratch, as well as refactoring or improving existing ones

- Strong debugging skills, with the ability to identify and analyze issues effectively

- Experience with distributed version control systems (e.g., Git)

- Hands-on experience with Continuous Integration tools (e.g., Jenkins, Bamboo)

Good to have:

- BS/MS degree in Computer Science or equivalent practical experience

- Experience creating small scripts or programs that enhance day-to-day efficiency

- Experience with JavaScript-based automation frameworks or the Karate framework

- Experience working with databases (e.g., MongoDB)

- Experience in terminal usage for scripting and debugging

Measure of Success:

- Bug free release- Number of bugs encountered past passthrough

- Functionality coverage through automation

- Comprehensive test documentation, bug report, test cases

- Effective and transparent communication

Who will you report to: Associate Director QA Engineer

Key Competencies:

- Functional/ technical: Business process understanding, Software design and deployment, Database concepts

- Behavioural/ Leadership: Problem solving, teamwork and collaboration, Communication

Why join us?

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high growth mobile technology space

- Innovate at scale, with learning opportunities

What is working at CleverTap like?

- Be a part of a global category creator - hyper growth B2B SaaS startup

- Work in a fast-paced, dynamic environment where your contribution matters

- Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team

- Accountability and driving outcomes is the key to success

- Your career here is limited by you and nothing else

- Teamwork trumps individual success

- You are passionate about experience technology and its impact on enabling growth 

- Innovate at scale, with learning opportunities and having fun along the way!

About CleverTap:

CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.

Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.

For more information, visit clevertap.com or follow us on:

LinkedIn: https://www.linkedin.com/company/clevertap/

X: https://twitter.com/CleverTap

If you think you’d be a good fit for this role, we’d love for you to apply!

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.

We're excited to showcase what we have to offer!