Jobs at Charlotte Tilbury

Provides executive administrative support to the General Manager and SVP of Marketing and Experience. Manages calendars, inboxes, meeting cadence, priorities, travel, expenses, purchase orders, invoices, leadership coordination, and large-scale corporate events. Requires strong organization, communication, discretion, judgment, emotional intelligence, and the ability to manage competing priorities in a fast-paced environment.

Leads and motivates a beauty retail team at Gatwick Airport, driving sales targets, KPIs, customer experience, coaching, team development, visual merchandising, hygiene, and commercial initiatives. Supports the Business Manager with daily operations, sales planning, performance reviews, and team culture. Requires flexible early and late shift work, plus airside screening and background references.

Manage global product availability by translating demand plans into supply plans, coordinating inventory deployment across regional warehouses and markets, and resolving shortages or delivery issues. Track service, inventory, and deployment KPIs; manage supplier releases; communicate risks and opportunities; support S&OP; and improve planning processes. The role requires strong analytical, Excel, stakeholder-management, prioritization, and communication skills in a fast-paced global environment.

Leads sales, artistry, customer service, team development, retail operations, merchandising, training, and partner relationships across a multi-retailer beauty territory. Drives sales plans and KPIs, manages coordinators and freelancers, recruits and develops talent, maintains counter standards and inventory, executes launches, controls expenses, and builds retailer partnerships. Requires substantial travel throughout the Dallas/Fort Worth territory.

Manage sales, artistry, customer service, team development, operations, merchandising, and retailer relationships across a multi-retailer beauty territory. Drive sales plans and KPIs, deliver training and events, maintain counter standards and inventory, support staffing and scheduling, resolve operational issues, and strengthen brand engagement. The role requires beauty industry and retail management experience, strong analytical and communication skills, sales strategy expertise, and the ability to build effective teams and retailer partnerships.

Supports website and app content operations, including CMS updates, product and listing pages, landing pages, translations, launches, seasonal campaigns, compliance pages, and content audits. Collaborates with digital content and e-commerce teams to ensure accurate, engaging, rights-compliant content that supports commercial performance across international markets.

Lead Charlotte Tilbury’s global social community strategy across major social platforms. Manage proactive engagement, brand voice, social listening, sentiment reporting, crisis communications, reputational risk escalation, and community response frameworks. Partner with Customer Care, PR, Corporate Communications, Brand, and Advocacy teams to translate community insights into content and business recommendations. Provide training and guidance to ensure consistent, high-quality interactions across global audiences.

Represents Charlotte Tilbury across department and specialty stores in Western Canada, driving sales, KPIs, customer service, artistry, merchandising, training, staffing, inventory, visual standards, and retail partner relationships. The role develops teams, executes events and education, manages counter operations and expenses, analyzes performance, and supports territory growth while maintaining brand standards.

Supports the Business Manager in leading a Charlotte Tilbury beauty counter, driving sales, financial results, customer experience, visual merchandising, team coaching, development, and daily operations. Sets and communicates sales objectives, motivates Retail Artists, maintains brand and hygiene standards, builds customer relationships, and proposes events and commercial initiatives to increase performance.

Owns the Global Travel Retail product and category strategy across core, new product development, and travel-exclusive ranges. Leads forecasting, demand planning, retailer allocations, launch phasing, assortment productivity, lifecycle management, competitor reviews, and visual merchandising optimization. Presents product recommendations to retailers and internal leadership, aligns cross-functional teams, and manages one Product Marketing Executive while partnering with Commercial, Marketing, Supply Chain, Finance, Demand Planning, and Education.

Leads store performance and supports the Business Manager with daily counter operations. Drives sales targets and KPIs, coaches Retail Artists, delivers exceptional customer experiences, manages development plans, maintains visual merchandising and hygiene standards, and builds a positive team culture. The role requires retail management, people management, commercial acumen, strategic planning, and passion for the beauty industry.

Supports UK OPEX and CAPEX budgeting, forecasting, month-end reporting, journal posting, P&L preparation, balance sheet reconciliations, and commercial analysis. The role partners with cross-functional budget holders, identifies forecast risks and opportunities, supports business cases, enforces purchase order policy, and presents financial commentary to senior management while progressing toward a professional finance qualification.

Leads commercial strategy, joint business planning, forecasting, profitability, trade investment, retailer activation, and executive partnerships across national department-store accounts. Oversees Trade Marketing strategy, budgets, agencies, retailer programs, and team development. Provides cross-functional leadership across marketing, merchandising, supply chain, finance, digital, and operations while driving revenue, profit, market share, brand visibility, and operational excellence.

Leads UK and ANZ trade marketing strategy across physical retail, ecommerce, and owned stores. Develops omnichannel retail plans, retailer partnerships, joint business plans, product launches, activations, performance reporting, and budget management. Manages and develops the Trade Marketing team, drives customer experience and sell-out, identifies market trends, and coordinates with commercial, retail operations, visual merchandising, PR, media, and global marketing teams.

Leads a Charlotte Tilbury beauty counter at House of Fraser, managing the team, recruitment, scheduling, payroll forecasting, sales performance, customer experience, events, stock, compliance, and visual merchandising. The role requires inspirational people leadership, commercial acumen, talent development, stakeholder management, and a strong passion for beauty and artistry.

Leads the EU commercial team and retail partnerships for department store and specialty channels. Responsibilities include coaching sales leaders, negotiating contracts, managing retailer strategies, sales forecasting, inventory and assortment planning, account P&Ls, budgets, trading plans, and cross-functional retail activations. The role drives commercial growth, profitability, brand visibility, and ranking across European retailers while collaborating with marketing, retail, merchandising, and operations teams.

Leads a Charlotte Tilbury beauty counter at Flannels, managing people, rotas, payroll budgets, recruitment, training, performance, sales KPIs, stock, visual merchandising, brand compliance, and customer experience. The role develops talent, drives commercial growth, plans launches and events, partners with the host store, and delivers inspirational beauty artistry and service while maintaining operational and health and safety standards.

Represent Charlotte Tilbury in Space NK stores by coaching retailer teams on artistry, product knowledge, and brand values. Drive sales and KPI performance, deliver beauty services and mini-events, convert customers, and create exceptional brand experiences. Maintain visual merchandising standards, monitor stock and testers, support brand compliance, build stakeholder relationships, and provide weekly sales reporting. The role requires creativity, leadership, emotional intelligence, strong communication, flexibility, resilience, and enthusiasm for beauty and artistry.

Represent Charlotte Tilbury in Space NK stores by driving sales and KPI performance, coaching retailer teams on artistry and product knowledge, delivering beauty services and mini events, and creating exceptional customer experiences. The role also supports visual merchandising, stock and tester standards, brand compliance, event planning, and weekly sales reporting across stores in the assigned area.

Represents the brand in an on-site retail environment by providing product consultations, makeup applications, demonstrations, and personalized recommendations. Maintains visual merchandising standards, stocks displays, supports store events and promotions, tracks sales performance, shares customer feedback, and stays informed about product launches and brand guidelines. Collaborates with store teams while meeting customer service, scheduling, and performance expectations.