Cedar
What's It Like to Work at Cedar?
Frequently Asked Questions
Cedar is a high-intensity and high-energy environment working on a hard problem. What we've worked to build is a culture where that intensity is paired with support, context, and clear prioritisation, so that people feel set up to succeed rather than left to figure it out alone. This is supported by a combination of meaningful mission, high-quality people, genuine autonomy, and clear accountability structures. We invest deeply in our managers and hold them to a high standard of coaching, development, and feedback — because we believe your manager has a tremendous impact on your experience and career trajectory. Our annual engagement survey consistently reflects this: Management and Work/Life Balance are our top engagement drivers, with nearly 90% positive responses.
We also run centralized Top Talent programs to identify emerging leaders across the company and invest in accelerated development for them. Recognition is woven into how we work — through our values, through our sprint ceremonies, and through leaders who regularly surface and celebrate individual contribution.
We've been named to Built In's Best Places to Work for six consecutive years, and were ranked No. 12 on Forbes Best Startup Employers (first in Healthcare), which signals that our commitment to employee experience isn't just internal — it shows up externally too.
Optional Triage: Some past reviews have pointed to fast pace and stretch workload as challenging. We acknowledge that — Cedar is a high-intensity environment working on a hard problem. What we've worked to build is a culture where that intensity is paired with support, context, and clear prioritisation, so that people feel set up to succeed rather than left to figure it out alone.
Consistently, the thing we hear most from Cedarians — in engagement surveys, in 30-day check-ins, and in exit conversations — is that the people are the reason they came and the reason they stay. When someone tells us their favorite part of working at Cedar is their colleagues, that's the culture working as intended.
We also have meaningful retention signals across tenures and functions — from engineers who joined nine years ago because of the mission and are still here, to newer employees who say the cultural signals they picked up in the interview process fully held up once they were inside. The question, “I would recommend Cedar as a great place to work,” on our annual engagement survey has significantly exceeded the greater tech industry benchmark for the past two years. We're proud to have held a Best Places to Work designation from Built In for six consecutive years, which is grounded in employee feedback on culture, benefits, and flexibility.
We've built a reputation as an employer where smart, mission-driven people come to do the hardest and most meaningful work of their careers. We're working on an intractable problem in a high-urgency moment for healthcare, and we don't shy away from that. What we try to ensure is that the pace is meaningful, the support is real, and the work never comes at the expense of people's boundaries or wellbeing. We're recognised on Forbes Best Startup Employers (No. 12 overall, No. 1 in Healthcare) and on Built In's Best Places to Work for six consecutive years.
Externally, clients frequently cite Cedar's people as a strategic differentiator — not just the technology. Candidates consistently remark that the cultural signals from our interview process (the quality of people, the thoughtfulness of the process, the transparency) pan out once they're inside.
Optional Triage: Some reviews on Glassdoor and Blind have mentioned the pace and intensity of Cedar's environment. That's accurate — we're working on a hard problem in a high-urgency moment for healthcare, and we don't shy away from that. What we try to ensure is that the pace is meaningful, the support is real, and the work never comes at the expense of people's boundaries or wellbeing.
Cedar is a fast-paced environment working on a genuinely difficult problem. That means the work is exciting, but it also means that ambiguity, iteration, and stretch are part of the experience. People who thrive here tend to be adaptable, curious, and energised by complexity.
We're intentional about surfacing these realities in recruiting conversations — our interview process is designed to be practical and transparent, testing the kinds of thinking you'll actually use on the job. We want people to come in with accurate expectations, which is why we encourage candidates to ask hard questions and treat the interview as a two-way evaluation.
The healthcare affordability crisis is not abstract to us — it's the reason we exist, and it's getting more urgent, not less. When employees say they're proud to come to work, it's because the stakes are real and visible. Patients are struggling to afford care, and Cedar is one of the few companies in a position to actually change that.
That sense of purpose is a thread that runs through every function at Cedar — from engineering to finance to HR. It's hard to manufacture, and it's one of the things that makes Cedar genuinely distinctive as a place to work.
Cedar Employee Perspectives
How is Cedar currently expanding its remote workforce? Are there any teams or roles that you're especially focused on?
We've adopted a hybrid work model that is both adaptable and considerate of our team members — known as “Cedarians” — and their individual needs. This model empowers Cedarians to contribute to our mission of making healthcare more affordable and accessible.
For those near our New York City headquarters, there's flexibility to work from the office or remotely, allowing everyone to choose what suits them best. Our hybrid workforce strategy has been grounded in a strong commitment to inclusion and belonging from the start. Opening up to remote work has broadened our recruitment reach and enhanced our ability to attract diverse and specialized talent from across the nation. By not limiting ourselves to the immediate area around our New York office, we've tapped into a wealth of diverse skills and perspectives, enriching our team. Cedarians collaborate from 34 states, with significant hubs in both the Bay Area and the greater NYC area.
Tell us about Cedar’s remote culture. How do you keep employees connected?
Cedar’s remote culture emphasizes transparency, flexibility and inclusivity, fostering strong connections across our three workstyles. Our senior leadership team is dedicated to nurturing a culture of openness and connection through several initiatives.
Our CEO, Florian Otto, provides regular updates via a weekly CEO vlog to keep all Cedarians informed and aligned with company goals, partnerships and Cedarian happenings. Interactive town hall meetings highlight Cedarian achievements through what we call “Party Parrot recognitions,” celebrating successes and building community.
We also ensure all Cedarians feel valued by providing various spaces for authentic engagement, from employee resource groups to regular manager touchpoints. This approach to inclusion helps cultivate a supportive environment where all Cedarians can thrive without feeling excluded for their social preferences, making inclusion truly well-rounded by accommodating the diverse ways individuals choose to interact and belong within our organization.
How does hiring remotely enable Cedar to build a more diverse, talented workforce?
Remote hiring expands our reach to a broader talent pool, enabling us to attract individuals who share our values and bring diverse insights. We actively embrace the diverse expertise brought by our Cedarians throughout the United States. Their backgrounds enhance company culture, helping us achieve our goals. Our strategy of remote hiring is a deliberate effort to reflect the variety of the patients we serve. This approach allows us to assemble a workforce that truly understands and represents our users' varied needs and experiences, which is essential for creating genuinely patient-centric solutions. We also prioritize meaningful interactions within our team.

Cedar Employee Reviews



What People Are Saying About Cedar
-
Mission & Purpose: Work centers on improving the patient financial experience, which many find meaningful and connected to real outcomes for patients and providers. Company materials consistently emphasize a mission-driven approach focused on empathy and impact.
-
Team Support: Colleagues are often described as smart, kind, and collaborative, contributing to a high‑trust, cross‑functional environment. Culture programs, small empowered teams, and shared input into benefits and process reinforce collaboration.
-
Benefits & Perks: Flexible remote/hybrid options pair with a comprehensive package including equity, 401(k) match, health coverage, paid parental leave, fertility benefits, and mental‑health resources. Workplace materials also highlight office perks and remote‑friendly events alongside flexibility.
Cedar's Awards



.png)
.png)
.png)
Cedar's Benefits
Established employee awards to honor work and contributions
Promote from within
Provides customized development tracks
Engineering team utilizes pair programming
Hosts in-person all-hands meetings
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Offers a remote work program
Cedar offers a very flexible remote work program, both pre-COVID and after.
Utilizes a flexible work schedule
Utilizes a hybrid work model