Jobs at CareerSwift

Create digital graphics and visual assets for marketing, social media, websites, advertisements, presentations, product content, and internal communications. Maintain CareerSwift’s visual identity and brand guidelines while adapting designs across platforms and formats. Collaborate with marketing and other teams, incorporate feedback, organize reusable design assets, and deliver multiple projects on deadline in a remote environment.

Manage client relationships and day-to-day communication, understand client needs, coordinate requests with internal teams, resolve issues, monitor account activity, maintain accurate records, and communicate client feedback. The role focuses on customer satisfaction, retention, and helping clients gain value from CareerSwift’s AI-powered products and services in a fully remote environment.

Manage CareerSwift’s social media presence by planning content calendars, creating posts and short-form content, engaging with the community, monitoring trends, collaborating on campaigns, and reporting on performance. The role requires strong copywriting, creativity, organization, and the ability to use analytics and audience feedback to improve content. Experience with SaaS, technology, AI, career products, video platforms, and social media tools is preferred.

Create and edit clear, engaging, conversion-focused content for websites, blogs, social media, email campaigns, landing pages, and marketing materials. Research career, recruitment, technology, and AI topics; adapt messaging for audiences and channels; collaborate with marketing teams; proofread content; and use performance insights to improve results.

Provides remote administrative and operational support, including calendar and meeting coordination, document and spreadsheet organization, data entry, CRM updates, inbox monitoring, basic research, report preparation, and internal follow-up. The role supports multiple teams, requires strong organization and communication, and involves working independently with digital tools in a fast-paced technology company.

Coordinates orders, deliveries, shipments, and routine logistics requests. Communicates with vendors, locations, and internal teams; maintains accurate logistics records; follows up on delays and missing information; updates spreadsheets and internal systems; and helps resolve scheduling and delivery issues in a fully remote environment.

Provides remote administrative support by maintaining spreadsheets and internal systems, organizing digital records, assisting with scheduling and correspondence, preparing basic documents and reports, following up on tasks, and supporting managers and team members with routine administrative needs.

Identify and contact prospective customers, respond to inquiries, build customer relationships, follow up on leads, maintain accurate sales information, coordinate with internal teams, and track sales activities in a remote environment.

Serves as the first point of contact by answering calls and messages, providing basic information, routing requests, scheduling appointments, maintaining records, following up, and providing general administrative support remotely.

Gather and clarify business requirements; translate needs into user stories, acceptance criteria, workflows, and business rules. Collaborate with product, engineering, data, and QA teams throughout development. Analyze processes and operational data, support backlog refinement, validate delivered functionality, and track dependencies and requirement changes. Participate in stakeholder discovery and project discussions while helping ensure analytics platform solutions address business needs.

Coordinate multiple technology and business projects by maintaining plans, timelines, task trackers, documentation, and status reports. Schedule meetings, manage stakeholder communication, follow up on deliverables, identify risks and dependencies, and escalate blockers. Support project planning, kickoffs, reviews, and workflow improvements while collaborating with technical and non-technical teams in a remote environment.

Prepare and maintain recurring business and operational reports, dashboards, and spreadsheets. Collect, validate, and analyze data, investigate discrepancies, monitor reporting accuracy, and translate business questions into reporting requirements. Document processes and data sources, support ad hoc analysis, present findings clearly, and collaborate with Data, Product, Engineering, and Operations teams to resolve issues and improve reporting automation.

Maintain operational and product data quality by processing records, performing validation checks, investigating discrepancies, supporting imports and updates, monitoring workflows, preparing routine reports, documenting procedures, and coordinating issue resolution with Data, Product, Engineering, and Operations teams. The role also supports testing data-process changes and improving accuracy and consistency in a remote environment.

Responds to B2B SaaS customer questions, explains product features, troubleshoots technical and account issues, documents interactions, follows up on resolutions, and escalates complex problems. The representative also maintains support documentation, identifies recurring issues, supports product updates, and shares customer feedback with Product and Technology teams. The role requires strong communication, patience, problem-solving ability, attention to detail, and comfort learning software in a remote environment.

Provides first-line IT support for employees in a remote environment. Responsibilities include troubleshooting hardware, software, account, access, connectivity, laptop, and peripheral issues; supporting onboarding and offboarding; managing and documenting tickets; configuring devices and software; maintaining IT documentation; escalating complex problems; and identifying recurring issues. The role requires strong communication, organization, troubleshooting, and service skills, with 0–2 years of related experience.

Provides administrative support to the Technology team by coordinating calendars, meetings, documentation, follow-ups, onboarding, internal events, vendor requests, reports, and cross-functional communication. The role tracks deadlines and action items, organizes digital files and project materials, and supports technology and company-wide initiatives in a remote environment.

Supports digital marketing campaign planning and execution across multiple client accounts. Coordinates content and creative assets, maintains campaign calendars and project documentation, prepares client reports, conducts market research, monitors campaign performance, tracks marketing data, and follows up on tasks and approvals. The role also provides administrative and coordination support to marketing team members in a fully remote environment.

Support paid search campaign setup, keyword research, targeting, budget and performance monitoring, bid adjustments, ad testing, tracking checks, reporting, and optimization across multiple client accounts. Coordinate with paid media specialists, designers, and copywriters to deliver accurate campaigns and client materials. The role requires at least one year of PPC or digital marketing experience, strong attention to detail, analytical ability, organization, and willingness to develop paid media expertise.

Maintain and improve marketing processes, CRM and automation workflows, campaign tracking, data quality, dashboards, and recurring reports across client accounts. Coordinate campaign setup, document workflows, troubleshoot operational issues, and identify efficiency improvements. The role collaborates with strategists, channel specialists, creative teams, and clients to support lead tracking, attribution, reporting, and measurable campaign execution.

Coordinate digital marketing campaigns across multiple client accounts, maintaining calendars, briefs, documentation, deliverables, timelines, and communication. Support client reporting, presentations, campaign launches, asset coordination, progress tracking, and basic performance reporting while collaborating with project managers, strategists, designers, writers, and channel specialists.