Jobs at Capri Holdings Limited

Provides sales assistance and customer service in a retail environment. The posting does not include specific responsibilities or qualifications.

Support the Talent & Entertainment team by coordinating sample requests, send-outs/returns, gifting, and regional talent requests; assist with event logistics and on-site support; manage VIP imagery archive and perform administrative and ad-hoc communications office duties.

Provides luxury retail sales and customer service for Jimmy Choo, builds and maintains clientele relationships, achieves sales targets, represents the brand, maintains product knowledge and visual standards, and performs key-holder duties including store opening, closing, cash handling, and financial responsibilities.

Lead PR strategy for the Americas to increase brand visibility through editorial pitching, sample trafficking, press events, and influencer relationships. Manage PR budgets, track editorial and social coverage, maintain press databases, coordinate with retail and Latin American partners, and support the Creative Director and VP of Communications on launches and campaigns.

Supports talent acquisition for corporate and retail roles in Japan by coordinating interviews, communicating with candidates, sourcing through LinkedIn and Japanese job boards, maintaining candidate pipelines and reports, managing recruitment databases, processing invoices, coordinating vendors, and assisting with Workday administration and recruitment projects.

Lead global social media vision and strategy for a luxury brand, oversee content, creators, community and affiliate programs, partner with regional teams, drive platform innovation, analytics and performance reporting, and manage global social team and agencies to deliver brand and commercial growth.

Lead EMEAI marketing and CRM strategy across DOS retail, franchise, and wholesale. Oversee CRM, partnerships, events, media planning, budgets, PR alignment, and regional brand positioning. Build relationships with wholesale and franchise partners, monitor competitors, report results to executives, and manage a regional marketing team to deliver commercial and brand objectives.

Represent Jimmy Choo in-store by delivering elevated customer experiences, building clientele relationships, achieving sales targets, maintaining product knowledge and visual standards, and handling key-holder duties including store opening, closing, cash handling, and financial responsibilities.

Analyze customer behaviour, build customer segmentation and predictive models, create and maintain dashboards, measure CRM program impact, support qualitative and quantitative research, and partner with CRM, marketing, digital and regional teams to translate business questions into actionable insights that drive revenue and improve customer engagement.

Support EMEA FP&A: lead budgeting, forecasting and forecast P&Ls, month-end close, journals, accruals and reconciliations. Provide variance analysis, business partnering with marketing/VM/HR/payroll, retail commission calculations, financial modelling, reporting improvements, and ad hoc commercial analysis to drive decision-making and performance.

Support seasonal product launches and product creation, maintain accurate pricing/imagery/data, build tracking reports, coordinate markdowns, conduct site and competitor reviews, provide product selections, produce performance insights, support partner relationships and campaign launches, and assist with stock operations and visual merchandising.

Manage day-to-day trading for regional eCommerce sites: monitor KPIs and analytics, execute product launches and pre-orders, own inventory processes, localize site content, analyze customer behavior to optimize journeys, collaborate with marketing and regional teams, and line-manage a Trading Assistant.

Provide operational support to the Global Private Client team including appointment coordination, event planning, CRM data maintenance, reporting and clienteling (Tulip, Salesforce). Produce sales and KPI reports, prepare presentations, manage gifting/sample logistics, and assist with special orders and client follow-up to maximize sales and deliver luxury service.

Support and coordinate IT projects and operational initiatives across IT, Finance, Legal and external suppliers. Track milestones, risks and actions; prepare documentation and status reports; organise meetings; assist vendor and contract administration, budgeting and license management; support change management, governance and stakeholder communications.

Provide exceptional luxury customer service, build and maintain client relationships and client database, support merchandising/stock control and visual standards, resolve complaints, participate in events and trainings, assist store management with administrative and back-of-house tasks, and strive to meet individual and store sales targets.

Build and automate ecommerce dashboards and reporting in Power BI and Excel. Query and join complex datasets using SQL and Python to analyze commercial performance, automate manual reports, support forecasting and budgeting, and communicate insights to cross-functional stakeholders.

Support the Finance Director in budget planning and analysis; develop and track Capex approval processes; deliver business reviews with analytics; prepare financial plans and feasibility studies; provide financial decision support to other departments; learn SAP and reporting tools to generate reports; and support ad hoc project management.

Configure, test, and support Workday HCM across EMEA (Absence, Compensation, Performance, Recruiting). Gather requirements, deliver configurations, build reports, maintain system structures (supervisory orgs, EIBs), troubleshoot issues, lead HRIS projects, audit data accuracy, and recommend process improvements.

Provide luxury customer service using the brand selling ceremony; build client relationships and database; maintain product knowledge, stock controls, and visual merchandising; support store operations, training, promotional events, and health & safety; meet KPIs and assist management with administrative and ad-hoc duties.

Full-time (40 hours) retail Sales Associate at Selfridges delivering excellent customer service, assisting customers with product selection, processing sales transactions, and maintaining store presentation and merchandising while following company policies and procedures.