Jobs at Capgemini

Builds and maintains scalable batch and streaming data pipelines across on-premises and cloud environments. Designs data models, data flows, APIs, integrations, and access methods for reporting, dashboards, operational use, and data science. Translates business requirements into technical solutions, manages code integration, applies data governance, cleanses data, and supports complex project planning and delivery. Works independently across multiple dependencies and provides coaching to junior associates.

Serves as a liaison between business stakeholders and technology teams supporting AI and contact center initiatives. Gathers and documents requirements, maps processes, performs impact analyses, identifies automation opportunities, and supports planning, testing, implementation, training, and adoption. Collaborates with project managers, engineers, IT teams, and vendors to track deliverables and ensure solutions meet business objectives. The role also supports process improvement, stakeholder communication, project execution, and mentoring junior analysts.

Designs, develops, launches, and evaluates end-to-end learning and performance solutions. Conducts needs analyses, translates business requirements into instructional experiences, creates classroom, virtual, e-learning, video, and performance-support content, and applies adult learning principles. Partners with business leaders, trainers, and subject matter experts, uses learning technologies such as Articulate 360 and Adobe Creative Cloud, measures learner and business outcomes, and continuously improves learning programs and design standards.

Lead large-scale, cross-functional programs focused on customer growth, operational transformation, and enterprise priorities. Responsibilities include managing timelines, budgets, risks, resources, governance, change management, stakeholder alignment, process improvements, executive reporting, and operational readiness. The role partners with Operations, Technology, Digital, Product, Analytics, Finance, and vendors while analyzing performance and customer insights to recommend strategic improvements.

Execute and optimize multi-channel lead-nurture campaigns across email, SMS, direct mail, and other touchpoints. Manage segmentation, creative deployment, testing, quality assurance, compliance, launches, and performance reporting. Develop B2C acquisition content and B2B sales materials while collaborating with internal teams, agencies, vendors, and partners. Analyze customer and campaign data to improve personalization, engagement, quote completion, lead conversion, policy sales, and marketing ROI.

Provides project coordination support for strategic business initiatives by tracking timelines, deliverables, milestones, risks, issues, and action items. Coordinates meetings and workshops, prepares status reports and project documentation, communicates updates, and supports portfolio management. Collaborates with business leaders and cross-functional stakeholders while using Microsoft tools and AI productivity solutions. The role also supports customer journey initiatives and may require occasional office travel.

Coordinates the logistics and administration of learning, training, leadership development, credentialing, and special programs. Manages calendars, cohorts, registrations, facilitator schedules, communications, materials, records, vendors, meetings, and operational reporting. Maintains accurate participant information, monitors timelines, resolves scheduling issues, supports process improvements, and ensures program administration complies with organizational policies and data privacy requirements.

Lead the organization’s learning measurement and analytics strategy by designing rigorous evaluation methodologies, ROI analyses, experiments, and outcome studies. Integrate learning data with business and workforce metrics, build measurement infrastructure and executive dashboards, ensure governance and privacy compliance, and translate statistical findings into actionable recommendations. The role also establishes measurement standards, benchmarks learning effectiveness, and develops organizational capability through coaching and stakeholder education.

Develop and maintain Microsoft Copilot Studio agents and Power Automate workflows. Integrate agents with Microsoft Graph, Dataverse, SharePoint, Azure, and enterprise data sources. Implement conversational orchestration, generative answers, authentication, governance, security, DLP, solution packaging, testing, analytics, and reusable automation patterns. Collaborate with architecture and platform teams, document solutions, and support evolving AI capabilities.

Develop and deploy AI-driven solutions centered on Microsoft Copilot Studio agents. Build intelligent agents, automate business processes, and integrate Microsoft 365, Power Platform, and Azure services. Responsibilities include cloud solution development, governance, security, infrastructure automation, monitoring, troubleshooting, documentation, and operational support. The role also evaluates requirements, reviews architecture, manages scalable automation pipelines, and tracks production reliability and performance metrics.

Serves as a servant leader for multiple Agile teams, facilitating Scrum ceremonies, managing dependencies and impediments, coaching teams on SAFe and Lean-Agile practices, improving team performance, and mentoring junior Scrum Masters. The role supports backlog management, conflict resolution, continuous improvement, Program Increment Planning, Communities of Practice, and team self-organization while partnering with Product Owners, Release Train Engineers, developers, and stakeholders.

Build and maintain HR support applications using Microsoft Power Platform. Develop Canvas Apps, Model-Driven Apps, portals, Power Automate workflows, Power BI dashboards, and integrations with Dataverse, SharePoint, SQL Server, Dynamics 365, and REST APIs. Apply application lifecycle management, security compliance, and data loss prevention practices while collaborating with cross-functional teams.

Develops and supports AI-enabled HR solutions, conversational agents, workflow automation, and enterprise integrations. Responsibilities include preparing and transforming data, building and testing AI applications, supporting deployment and monitoring, and contributing to responsible AI governance. The role works with AI engineers, product owners, HR stakeholders, and technology teams in an Agile environment while building foundational expertise across the AI solution lifecycle.

Owns administration, configuration, and daily operations of the Varicent Incentive Compensation Management platform. Builds and maintains commission calculation logic, workflows, dashboards, reports, and plan components. Manages data loads, production incidents, deployments, audits, and troubleshooting while ensuring accurate, timely, and compliant incentive calculations. Partners with Sales, Finance, and IT stakeholders to translate compensation plans into technical solutions, improve processes, and document root causes and remediation plans.

Senior Solutions Engineer responsible for designing and implementing Guidewire PolicyCenter configurations and integrations. The role collaborates with stakeholders, architects, and Agile teams; improves CI/CD and DevOps processes; supports enterprise technology delivery; and provides technical expertise in Gosu, Java, APIs, messaging, databases, architecture, and insurance platform solutions.

The role involves developing predictive analytics models using Python, creating reports, conducting data evaluation, and communicating insights to support business decisions.

Leads medium- to large-scale data and analytics programs, managing data infrastructure, requirements, priorities, certifications, and cross-functional engineering, BI, architecture, and data science teams. Oversees nearshore and offshore teams, supports ETL/ELT processes, evaluates data mining tools, trains team members, and aligns technical execution with business strategy. The role requires project management, data engineering, Python, SQL, Agile, ETL, and orchestration experience.

Leads execution and change management for medium- to large-scale operational and strategic initiatives. Coordinates cross-functional teams, conducts business analysis and root-cause investigations, develops solutions, supports stakeholder engagement, and delivers presentations and communications. Uses analytics and research to improve service efficiency and quality, escalates operational issues, and mentors junior analysts.

Serves as a servant leader for multiple Agile teams, facilitating ceremonies, coaching teams on Scrum and SAFe practices, managing dependencies and impediments, sequencing backlogs, resolving conflicts, and driving continuous improvement. Mentors junior Scrum Masters, supports high-performing self-organizing teams, participates in Program Increment Planning, leads Communities of Practice, and promotes Lean-Agile principles, BDD, and TDD.

Serves as the senior liaison between business units and IT for Guidewire and property and casualty insurance initiatives. Defines project scope, gathers and analyzes business requirements, performs impact and risk assessments, supports application design, testing, implementation, and training, and reviews project deliverables. Mentors junior colleagues and manages project support staff for medium to large cross-functional projects. Occasional travel may be required.