Jobs at Capgemini

Manage and optimize the Farmers Lead Marketplace by supporting marketing leadership, analyzing regional performance, enabling agents, coordinating with regional teams, tracking reporting, and driving initiatives to improve lead conversion, productivity, and profitability.

The Senior Claims Operations Specialist manages claims workflows, ensures data integrity, supports onboarding, and contributes to operational efficiency and quality outcomes.

Provide back-office claims support including accurate data entry, document management, routine reporting, and coordination with internal teams to ensure timely, quality claims processing following procedures and confidentiality standards.

The Operations Analyst III drives digital service operations, integrating AI and analytics to optimize customer experiences and performance metrics across digital channels, while collaborating with cross-functional teams for effective delivery and improvement.

The AI Product Engineer will design and implement Agentic AI platforms for Financial Services, engaging directly with clients to define use cases and leading the full SDLC for deployment.

Manage end-to-end digital service operations, enhance customer experiences using AI, define KPIs, and oversee performance monitoring and optimization initiatives.

The Senior Operations Analyst will enhance digital service operations by integrating AI, optimizing customer experience, and managing performance metrics across platforms.

The Digital Operations Analyst manages digital service operations, enhances customer experience through AI and analytics, and collaborates with cross-functional teams to optimize performance and drive improvements.

As an FP&A Analyst, you will drive financial planning, forecasting, and performance analysis, focusing on reporting cycles and insights for management.

The Product Analyst II role involves managing personal lines insurance programs, product development coordination, analysis, and collaboration with state offices and other departments.

The Operations Analyst II coordinates digital service operations, enhances customer experience through AI-driven insights, and monitors performance metrics collaboratively with cross-functional teams.

Serve as SME on personal lines insurance applications: gather and analyze requirements, validate technical designs, perform impact analysis, ensure quality of deliverables, estimate effort/cost, recommend integration/testing criteria, and assist with implementation and troubleshooting.

This role involves back-office support for claims operations, focusing on data entry, document management, and routine reporting to ensure efficient claims processing.

Provide back-office support for claims operations through data entry, document management, and reporting while ensuring quality and timely claims administration.

Design and develop scalable, engaging learning content for customer and agent audiences. Create microlearning, virtual and live training, and multimedia assets using authoring and video tools. Apply adult learning theory, manage projects, and support performance and development across the business segment.

Create and optimize B2C acquisition content across websites, email, social, direct mail and display. Use analytics and testing to improve response rates, manage creative assets, lead stakeholders and agencies, and deliver data-driven creative briefs and campaign optimizations.

The Product Owner I will collaborate with stakeholders to gather requirements, guide Agile teams, prioritize tasks, and demo solutions while ensuring alignment with business objectives.

The role involves understanding customer processes, validating technical designs of applications, estimating project efforts, supporting implementation activities, and mentoring colleagues in application architecture.

The FBS Claims Operations Supervisor leads an administrative team to enhance customer service, manage performance, ensure compliance, and develop employees while resolving escalated issues and tracking operational metrics.

The Recruiter manages the recruitment lifecycle, partnering with hiring managers to attract and hire talent while ensuring a positive candidate experience.