Jobs at Capgemini

Administer and support the learning management system (LMS): handle support tickets, data governance, audits, and quality control. Roll out new functionality, train users, identify and execute continuous improvements, communicate system issues to leadership, and provide LMS data to stakeholders. Assist with system implementations/sunsetting and departmental expense monitoring.

Handle inbound customer inquiries about insurance policies, resolve moderately complex issues within guidelines, document interactions, escalate when needed, collaborate with Claims/Underwriting/Policy Support, identify trends and suggest process improvements, and maintain compliance and product knowledge.

Design, build, and operate production-grade LLM/agentic systems end-to-end: architecture, deployment, monitoring, evaluation, guardrails, orchestration, and integration with production infra while optimizing latency, cost, and reliability.

The role involves maintaining and improving Power BI dashboards, troubleshooting data models, ensuring data accuracy, and preparing data using Python. Communication in English and Spanish is essential for stakeholder interactions.

Manage end-to-end executive recruitment: source, screen, interview, and negotiate offers. Partner with hiring managers and HR, maintain executive pipelines, ensure positive candidate experience, provide market intelligence, and lead special recruiting projects.

Designs, develops, tests, and implements applications; performs system studies, evaluates packaged software, automates processes, and manages technical activities. Monitors junior staff, handles production support, and prepares estimates and documentation for development, backup/recovery, and data conversion.

Provide back-office claims support including accurate data entry, document management, routine reporting, and coordination with internal teams to ensure timely, compliant claims administration and operational quality.

The Application Developer is responsible for designing, developing, and maintaining business applications on mainframe and distributed systems, ensuring data integrity and performance. Key tasks include system integration, database management, and supporting Agile practices.

The Recruiter will manage full-cycle recruiting processes, partner with hiring managers, conduct assessments, and improve hiring strategies while ensuring efficiency and candidate experience.

The role involves data analysis, identifying market opportunities, and delivering insights to enhance customer attraction and business performance.

The role involves managing enterprise application packaging and deployment, maintaining standards for device provisioning, and collaborating cross-functionally for successful rollouts, while using Nexthink for monitoring and insights.

Lead and deliver fullstack Java/SpringBoot backends and Angular/TypeScript frontends. Provide technical leadership, architecture and design, mentor teams, enforce code quality and best practices, build microservices and REST APIs, integrate with cloud platforms, troubleshoot production issues, and manage end-to-end delivery from planning to production.

Under direct supervision, supports onboarding by providing business updates, basic data analysis, and technical assistance. Monitors and maintains performance metrics, troubleshoots technical issues, escalates problems, and notifies leadership when issues arise. Uses Office 365 and general IT troubleshooting to support team operations.

The Analytics Engineer will support full-stack tool development for pricing insurance products, leveraging technologies like Python and SQL, with a focus on data validation and transformation.

Lead the transformation of customer experience in financial services by developing digital strategies, engaging with C-suite stakeholders, and guiding cross-functional teams to enhance customer engagement and satisfaction.

The role involves bridging business requirements and technology solutions, focusing on Temenos TAP implementations, gathering requirements, customizing TAP solutions, and ensuring successful delivery of banking software aligned with strategic goals.

As a Temenos Transact FX Business Analyst, you will connect business stakeholders with technical teams, gather and document FX business requirements, configure solutions, test functionalities, and ensure alignment of FX operations with business goals.

Manage day-to-day operations and implementation of marketing technology and SaaS platforms. Configure and maintain marketing automation, CDPs, APIs/webhooks and ETL integrations. Develop segmentation, trigger-based campaign rules, reporting, and analytics. Partner with stakeholders and vendors, troubleshoot issues, track SLAs, and drive automation and data-driven improvements to support acquisition, retention, cross-sell, profitability, and agency development.

Analyze chat, SMS, and virtual agent interactions to identify trends and optimize knowledge content, routing, and AI performance. Evaluate conversational and generative AI accuracy, containment, and escalation drivers. Build dashboards for KPIs, run experiments (A/B testing, prompt tuning), and advise cross-functional stakeholders on improvements and governance.

Manage and enhance the Salesforce CRM application for Independent Agent Distribution employees, ensuring it meets evolving business needs through support, administration, and development.