Jobs at Build-A-Bear Workshop

Develops brand, campaign, and channel-specific digital creative across web, email, CRM, paid media, social, retail marketing, and other communications. Translates briefs and business goals into compelling visual concepts, evolves brand systems, maintains visual consistency, collaborates cross-functionally, presents recommendations, and explores emerging design tools and AI-powered technologies.

Develops Build-A-Bear campaign narratives, brand storytelling platforms, product and collection stories, naming systems, and messaging frameworks. Writes and edits content across digital, CRM, retail, paid media, social, packaging, eCommerce, and brand channels. Partners cross-functionally on integrated campaigns, maintains brand voice, supports SEO/AEO/GEO discoverability, presents creative recommendations, and creates scalable storytelling systems.

Leads Build-A-Bear’s associate experience and engagement programs across the employee lifecycle. Responsibilities include onboarding, journey mapping, surveys, communications, recognition, culture initiatives, manager resources, metrics analysis, and cross-functional program management. The role partners with HR, Operations, Communications, and business leaders to improve retention, reduce friction, strengthen leadership capability, and reinforce company values. It also serves as an advisor and escalation point for associate experience matters.

Develop and maintain scalable full-stack web and enterprise applications across the software development lifecycle. Responsibilities include requirements analysis, solution design, coding, testing, deployment, debugging, production support, API and technical documentation, and collaboration with stakeholders and IT teams. The role requires strong object-oriented programming, database, web development, REST API, version control, and Agile skills, with preferred experience in cloud, DevOps, CI/CD, microservices, and distributed systems.

Designs and maintains scalable data pipelines, integrations, ETL/ELT workflows, data models, and orchestration across enterprise systems and cloud platforms. Ensures data quality, governance, security, compliance, reliability, and performance while supporting analytics and AI applications. Collaborates with business and technical stakeholders, documents architectures and workflows, and develops reusable ingestion and transformation frameworks, primarily within Microsoft Azure environments.

Supports SOX compliance, internal controls, operational audits, and finance transformation initiatives. Performs risk-based control testing, prepares audit documentation, coordinates with auditors, and tracks remediation. Partners with Finance, Accounting, IT, and business stakeholders to improve BlackLine and Dynamics 365 processes, automate workflows, strengthen controls, and promote responsible AI adoption. Conducts store, inventory, payroll, and accounts payable audits while delivering practical recommendations and executive-ready reporting.

Manages wholesale and partner-operated accounts for Build-A-Bear, serving as the primary client contact and supporting relationship growth. Responsibilities include purchase order processing, account setup, onboarding, opening schedules, shipment coordination, sales order creation, performance reporting, client meetings, and cross-functional issue resolution. The role requires strong organization, communication, Excel proficiency, and experience with order fulfillment or account management systems.

Owns multi-state HR compliance across federal, state, and local requirements. Responsibilities include maintaining compliance calendars, monitoring regulatory changes, managing I-9/E-Verify, ADA accommodations, EEO-1 reporting, workers’ compensation, OSHA records, unemployment claims, labor posters, audits, remediation, and compliance training. Partners with HRIS, Payroll, Benefits, field leadership, and Legal to maintain audit-ready processes and escalate risks.

Engage with guests to provide exceptional service, creating personalized furry friends and ensuring a memorable experience while maintaining operational standards.

Sales Associates provide exceptional guest service, assist in creating personalized products, and maintain a warm and engaging atmosphere in retail settings.

As a Sales Associate, you will provide exceptional service to guests by helping them create personalized furry friends and ensuring a memorable experience, while upholding operational standards and fostering a team-oriented atmosphere.

Provide exceptional guest service by assisting guests in creating personalized furry friends, fostering a warm and inclusive atmosphere, and upholding operational excellence.

Lead financial reporting, forecasting, and variance analysis to drive retail performance. Build data models and dashboards (Excel, Power BI, SQL), analyze channel, product, and promotional performance, deliver executive recommendations, and partner cross-functionally to support strategic initiatives and ad hoc financial modeling.

Lead treasury and accounts payable functions to optimize cash flow, manage liquidity and banking relationships, maintain D365 banking data, perform reconciliations and financial analysis, ensure SOX compliance, manage insurance and credit card programs, support audits, and supervise at least two direct reports.

Manage complex IT and company-wide projects from planning through implementation. Create and maintain project plans, budgets, risk and change management, stakeholder communication, and PMO artifacts. Bridge IT and business by assessing processes, defining requirements, and delivering data-driven recommendations. Mentor teams and promote PMO standards and agile practices.

Manage a portfolio of national and regional retail accounts, build and execute joint business plans, lead seasonal reviews and forecasting, identify growth opportunities, and partner cross-functionally to optimize inventory and drive wholesale revenue growth.

Manage day-to-day administration of health, retirement, leave, and wellness programs; maintain vendor relationships; support open enrollment; ensure benefits compliance; analyze utilization and costs; serve as primary employee contact for benefits questions; develop education materials; coordinate leave requests and third-party administrators.

Lead digital product strategy and roadmap for Build-A-Bear’s DTC mobile-first experiences across US and UK. Partner with tech, CX, and analytics to prioritize, deliver, and iterate on features that drive conversion, retention, and revenue growth using data-driven experimentation and funnel optimization.