The Technical Support Specialist will analyze and resolve data-centric technical issues, develop internal tools, and provide excellent customer support.

This role involves resolving technical issues, analyzing data, and improving operational infrastructure while providing excellent customer support.

Design and deliver internal and external technical training, build custom API/scripting integrations, manage certification programs and LMS, optimize services processes and KPI reporting, and improve AI-assistance and knowledge base content to scale Services.

Develop and maintain a high-availability cross-platform media player (Android and TypeScript). Implement features, debug and fix defects, write unit and integration tests (JUnit, Jest), optimize performance for low-spec devices, participate in code reviews, and contribute to technical design and CI/CD practices within an Agile team.

The Senior Sales Executive will generate revenue by identifying customer needs, managing relationships, leading product demonstrations, and negotiating business terms in North America.

Lead and scale Broadsign's project management practice: design methodology, manage complex internal and customer projects end-to-end, mentor PM team, implement process improvements, establish governance, and report portfolio health to executive leadership.