Product Specialist

Posted 6 Days Ago
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Montréal, QC, CAN
In-Office
Entry level
AdTech • Software
The Role
Acts as a technical product expert throughout customer evaluation, demonstration, onboarding, integration, and adoption. Delivers product training, supports Sales during RFPs and technical evaluations, leads implementation projects, troubleshoots customer issues, and communicates feedback to Product teams. Requires technical service delivery or consulting experience, knowledge of operating systems, devices, networking, APIs, and media technologies, plus fluent French and English.
Summary Generated by Built In

Are you looking to join a Global Tech leader?

Then we have an exciting opportunity for you in Canada.

About us

Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns worldwide. Come light up the world as a Product Specialist in Montreal.

About the role 
As a Product Specialist, you will report to the Senior Service Delivery Director, Americas, and act as a technical product expert throughout the customer journey, from product evaluation and demonstration through onboarding, integration, and adoption.

Working closely with Sales, Account Management, Product, and Support, you will lead technical evaluations, onboardings, and integration projects, while bringing customer feedback and insights to help shape product improvements and roadmap priorities.

Key Responsibilities:

  • Deliver technical product demonstrations and presentations to prospects and clients
  • Provide product training to individual and group audiences, online or in person
  • Support Sales with technical expertise during evaluations, RFPs, and RFIs
  • Lead customer onboarding and integration projects, ensuring clear planning and follow-through
  • Provide technical guidance and troubleshooting support to customers
  • Develop a strong understanding of programmatic advertising, including DSPs, SSPs, ad exchanges, RTB, programmatic buying, and audience and campaign data

Requirements

  • College diploma or university degree in Computer Science, IT or a related field
  • Experience with Windows and Linux operating systems
  • Experience with Android and System on Chip (SoC) devices
  • Good understanding of computers, networking, display and video technologies
  • Understanding of APIs, integrations and common data exchange concepts
  • Experience managing projects and working independently across multiple priorities
  • Fluent in French and English, written and spoken; Spanish is an asset
  • Strong presentation, product demonstration and training skills
  • Experience in technical service delivery, implementation, technical consulting or a similar customer-facing technical role
  • Knowledge of digital signage, DOOH or advertising technology is an asset
  • Familiarity with programmatic advertising, DSPs, SSPs, RTB or digital media buying is an asset

What we bring to the table

  • Wellness: $500 annual Wellness fund for mental/physical health and office-related expenses.
  • Comprehensive Benefits: Complete company insurance plan (health, dental, vision, travel) effective from day one (100% employer-paid). $500 annual Health Care Savings Account (HCSA).
  • Paid Time Off: 3 weeks vacation, 5 floater days, 5 sick/personal days, and 2 volunteer days.
  • Retirement Savings: Group RRSP with a 50% employer matching up to 4% of your salary.
  • Growth Opportunities: Training & development budget to support your journey as a PM leader.

At Broadsign, we value the varied social identities that make up our community. We recognize talent comes in different forms and encourage applications that reflect different backgrounds and experiences. Our promise is to be an inclusive employer and partner, open to learning, with thoughtful strategies and practices that amplify the different voices of our industry.

Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and partners in Quebec as necessary. French-language training is offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French. Fluent English is required for this position in order to communicate with colleagues, clients and partners (or suppliers) located outside Quebec and to understand the technical and scientific documentation used in our industry

Skills Required

  • College diploma or university degree in Computer Science, Information Technology, or a related field
  • Experience with Windows and Linux operating systems
  • Experience with Android and System on Chip devices
  • Understanding of computers, networking, display, and video technologies
  • Understanding of APIs, integrations, and common data exchange concepts
  • Experience managing projects and working independently across multiple priorities
  • Fluency in written and spoken French and English
  • Strong presentation, product demonstration, and training skills
  • Experience in technical service delivery, implementation, technical consulting, or a similar customer-facing technical role
  • Spanish language skills
  • Knowledge of digital signage, digital out-of-home media, or advertising technology
  • Familiarity with programmatic advertising, DSPs, SSPs, RTB, or digital media buying

Broadsign Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Broadsign and has not been reviewed or approved by Broadsign.

  • Healthcare Strength Employer-paid medical, dental, and vision from day one in some locations, plus virtual healthcare access, are emphasized as core coverage. Materials consistently describe comprehensive health plans across regions, with specifics varying by country.
  • Leave & Time Off Breadth A three-week starting vacation policy alongside additional paid time off between Christmas and New Year’s, sick/personal days, and paid volunteer days is highlighted. Holiday shutdowns and flexible time-off elements reinforce recharge opportunities.
  • Wellbeing & Lifestyle Benefits An annual wellness subsidy, home-office furniture allowance, social events, and community volunteering support indicate robust lifestyle perks. Flexibility, including hybrid work and limited-duration work-from-anywhere, complements everyday wellbeing.

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The Company
HQ: Montreal
234 Employees
Year Founded: 2004

What We Do

We believe in a world where bold creativity inspires bright ideas. Where screens drive growth, build excitement and prompt innovation. Where digital interactions inspire conversations and connect communities. Where digital and real-life experiences collide. We’re making it easier than ever for publishers, agencies and brands to harness the power of digital out-of-home and connect with audiences across the globe. Lighting up airports, shopping malls, health clinics, street corners and more, our platform powers screens at the heart of people’s lives.

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