Jobs at Bloomingdale's

Supports day-to-day marketplace operations across vendors, stores, customer service, and financial dispute resolution. Responsibilities include troubleshooting operational issues, analyzing transaction and shipment records, reconciling credits and inventory, monitoring vendor performance, enforcing service-level agreements, supporting corrective actions, maintaining accountability reporting, and identifying process improvements. The role also provides partner support, researches root causes, and assists with evolving marketplace initiatives.

Supports marketplace business development, seller onboarding, and account management for more than 300 brands. Maintains business development trackers and documentation, coordinates seller communications, manages onboarding timelines and financial account setup, and follows up on outstanding actions. Provides operational support for assortment submissions, product launches, promotions, and marketing initiatives while collaborating with brands, merchants, and internal teams to ensure accurate, timely execution.

Leads Bloomingdale’s top-client strategy, loyalty programs, clienteling, and luxury customer engagement for the Aventura flagship. Evaluates top-client portfolios, drives measurable growth, coordinates exclusive experiences and events, and partners with corporate loyalty teams. Develops store leadership through coaching, strategic guidance, and relationship-building expectations. Drives client outreach, loyalty enrollment, proprietary card usage, and effective use of clienteling technology while supporting sales and service development.

Provides welcoming in-store and online customer service, builds client relationships, drives sales, shares loyalty programs, and supports merchandising and store operations. Responsibilities include circulating the sales floor, assisting customers with product selection, using fulfillment and point-of-sale technology, maintaining merchandise and fitting rooms, and processing transactions. Requires flexible availability, prolonged standing and walking, and lifting up to 25 pounds.

Provides personalized in-store and online customer service, builds client relationships, drives sales, promotes loyalty programs, supports merchandising, and maintains operational standards. Requires flexible availability for retail hours, frequent standing and walking, technology and register use, and lifting up to 25 pounds.

Manages seasonal content strategy and planning across marketing channels, translating business, merchant, and brand priorities into content programs, briefs, calendars, and creative deliverables. Coordinates Account Management, Creative, Copy, Merchandising, SEO, Fashion Office, Production, and Finance teams; oversees asset revisions, approvals, governance, timelines, and channel utilization. Evaluates content effectiveness and identifies opportunities to improve asset efficiency, reduce duplication, and maximize creative impact.

Leads growth acceleration across Bloomingdale’s luxury portfolio by developing customized strategies, scalable operating models, launch frameworks, performance dashboards, and execution playbooks. Coordinates merchandising, stores, digital, marketing, customer experience, visual merchandising, strategy, and brand partners. Drives accountability, change adoption, operational excellence, luxury customer experience, talent capability, business performance, and strategic partnership expansion.

Serve as senior strategic partner to the SVP to set priorities, lead high-impact digital/data/marketing transformation initiatives, manage operating cadence, drive cross-functional alignment across a matrixed enterprise, and translate complex analysis into senior-level narratives and plans.

Develop and manage omnichannel merchandise marketing strategies across digital, affiliate, social, search, influencer, email, and traditional media. Partner with merchants, marketing teams, creative teams, and vendors to plan campaigns, secure cooperative funding, optimize budgets and messaging, evaluate KPIs, and support business priorities. Lead division-level planning and coach direct reports.

Provides personalized in-store and online customer service, builds client relationships, drives sales, promotes loyalty programs, and supports merchandising, fulfillment, floor, and fitting-room standards. Requires flexible availability for retail hours, frequent standing and walking, technology use, register transactions, and lifting up to 25 pounds.

Provides welcoming in-store and online customer service, builds client relationships, drives sales, promotes loyalty programs, and supports merchandising, fulfillment, floor upkeep, fitting rooms, and register operations. Requires flexible availability for retail hours and physical ability to stand, walk, and lift up to 25 pounds.

Leads the multi-year transformation of Bloomingdale’s 59th Street flagship. Owns the integrated roadmap, project governance, milestones, dependencies, risks, communications, and cross-functional execution across renovation, capital projects, customer experience, brand, marketing, talent, digital, merchandising, and store operations. Partners with senior leaders, Finance, construction, and external stakeholders to ensure readiness, accountability, financial performance, and delivery of transformation outcomes.

Provide welcoming, personalized fashion service to in-store and online customers; build client relationships, drive sales, explain loyalty programs, and support fulfillment, merchandising, floor, and fitting-room standards. The role requires flexible retail scheduling, frequent technology and register use, prolonged standing and walking, and lifting up to 25 pounds.

Leads a retail sales business and manages a large team across multiple business areas. Recruits, onboards, coaches, and develops colleagues; drives relationship selling, customer outreach, and sales results. Oversees merchandising execution, replenishment, floor moves, signing, and fulfillment metrics. Supports total-store priorities, promotes selling technology, maintains customer-centric service, and works a flexible retail schedule.

Coordinates localized marketing campaigns, in-store events, activations, sponsorships, community partnerships, media outreach, and influencer collaborations. Supports event planning and execution, tracks post-event results, builds customer loyalty and acquisition, promotes sales, and strengthens Bloomingdale’s local brand presence. Collaborates with store leadership, internal marketing teams, vendors, community organizations, media partners, and external stakeholders. The role is primarily in-store with one remote day weekly and requires schedule flexibility around events.

Manages regional technology pilots, rollouts, upgrades, QA, and system deployments across retail stores. Partners with store leadership and central IT to assess readiness, resolve escalated incidents, coordinate vendors, improve technology adoption, and develop training and operational documentation. Analyzes incident trends and field feedback to identify root causes, recommend preventative support strategies, and align technology solutions with store business needs.

Develop the visual evolution of Bloomingdale’s digital presence and seasonal omni-channel campaigns. Concept and execute integrated creative across web, social, email, and paid media; build responsive design systems in Figma; create motion graphics in After Effects; and apply strong typography, branding, and visual storytelling. Research cultural and design trends, explore generative AI workflows, support senior art directors, and collaborate with Marketing and Merchandising teams.

Lead the multi-year transformation of Bloomingdale’s 59th Street flagship. Own the integrated roadmap, project governance, workstreams, milestones, dependencies, risks, capital projects, stakeholder coordination, financial and customer outcomes, and executive communications. Partner across construction, operations, merchandising, marketing, digital, talent, and store leadership to ensure renovation phases and business initiatives remain aligned with the flagship vision and deliver on schedule.

Lead and coach a multi-million dollar sales team to drive customer-centric selling, merchandising execution, clienteling, and fulfillment. Oversee staffing, training, daily fulfillment metrics, merchandising direction, and use of selling technology to maximize sales and customer experience.

Provide budgeting, forecasting, and financial analysis to identify cost savings and profit opportunities. Support annual/seasonal planning, complete month-end forecasts and journal entries, review financial statements, report variances to senior management, and collaborate with partners to track KPIs and ensure budgets are met.