Teams at Bloomingdale's

Supports day-to-day marketplace operations across vendors, stores, customer service, and financial dispute resolution. Responsibilities include troubleshooting operational issues, analyzing transaction and shipment records, reconciling credits and inventory, monitoring vendor performance, enforcing service-level agreements, supporting corrective actions, maintaining accountability reporting, and identifying process improvements. The role also provides partner support, researches root causes, and assists with evolving marketplace initiatives.

Supports marketplace business development, seller onboarding, and account management for more than 300 brands. Maintains business development trackers and documentation, coordinates seller communications, manages onboarding timelines and financial account setup, and follows up on outstanding actions. Provides operational support for assortment submissions, product launches, promotions, and marketing initiatives while collaborating with brands, merchants, and internal teams to ensure accurate, timely execution.

Leads Bloomingdale’s top-client strategy, loyalty programs, clienteling, and luxury customer engagement for the Aventura flagship. Evaluates top-client portfolios, drives measurable growth, coordinates exclusive experiences and events, and partners with corporate loyalty teams. Develops store leadership through coaching, strategic guidance, and relationship-building expectations. Drives client outreach, loyalty enrollment, proprietary card usage, and effective use of clienteling technology while supporting sales and service development.