Jobs at Black Pearl Consultants

Build and lead the Customer Success function for enterprise managed IT services clients. Own customer lifecycle, adoption, health scoring, renewals, retention, value realization, escalations, service reviews, and expansion opportunities. Coordinate Sales, Service Delivery, Finance, GRC, Operations, and Project Delivery while monitoring CSAT, NPS, SLA performance, ITSM KPIs, and customer risks. Establish quality standards and support the growth of the Customer Success team.

Develops and manages detailed production plans for bespoke furniture, joinery, upholstery, and metal fabrication. Converts orders, drawings, BOQs, materials, capacity, manpower, and deadlines into machine-level schedules. Monitors WIP, output, bottlenecks, material readiness, KPIs, and dispatch status while coordinating with technical, procurement, production, quality, projects, and logistics teams. Re-sequences work to address revisions, shortages, breakdowns, and urgent deliveries, ensuring efficient resource utilization and on-time completion.

The General Accountant will manage daily accounting transactions, including payables, receivables, invoices, payments, expenses, reconciliations, and financial records. The role supports monthly closing, basic reporting, budgeting, cash-flow monitoring, VAT documentation, and UAE compliance. Responsibilities also include coordinating with banks, suppliers, customers, and management while maintaining accurate documentation and independently handling accounting and administrative tasks.

Supports business operations through data collection, validation, record maintenance, reporting, documentation, internal coordination, stakeholder follow-up, and administrative assistance. The role provides broad exposure across supply chain and logistics functions, requires careful handling of confidential information, and contributes to process improvement and data accuracy.

Business Operations Manager supporting the CFO Office by coordinating priorities, consolidating cross-functional information, tracking projects, risks and deliverables, and preparing executive reports, dashboards and management presentations. The role supports corporate finance, project financing, financial close, audit, compliance and governance activities while improving PMO and portfolio-management processes. It requires strong stakeholder management, analytical ability, communication skills, and proficiency with Excel and PowerPoint.

Supports the CFO Office by coordinating finance and corporate functions, preparing executive presentations, dashboards, and reports, maintaining project trackers and RAID logs, monitoring milestones and dependencies, following up on deliverables, and escalating risks. The role also supports governance, audit and compliance documentation, PMO process improvements, and limited executive assistance to the CFO.

Lead the end-to-end bid lifecycle for complex ICT and digital transformation opportunities across UAE government, education, and commercial sectors. Manage RFPs, RFIs, RFQs, compliance matrices, schedules, proposal development, stakeholder inputs, risk reviews, client clarifications, and handover to delivery teams. Use AI tools for document analysis and drafting while maintaining human validation, confidentiality, quality control, and accountability.

Leads enterprise IT infrastructure operations and a 30–50-person technical team. Oversees networks, servers, storage, virtualization, cloud environments, infrastructure strategy, availability, disaster recovery, and technology projects. Supports cybersecurity controls, vulnerability management, access management, incident response, IT governance, risk, ISO compliance, and business continuity. The role also includes vendor and stakeholder management, team development, infrastructure optimization, and technical escalation leadership.

Manage daily joinery manufacturing and factory operations, including production scheduling, manpower, workflow, CNC and woodworking processes, assembly, finishing, quality control, material utilization, cost monitoring, and dispatch. Coordinate with project, procurement, design, and site teams to deliver luxury fit-out projects on schedule. Identify bottlenecks, improve productivity, reduce waste, maintain safety standards, and drive continuous improvement across the facility.

Generate new B2B corporate accounts across the UAE, conduct field visits and client meetings, build relationships with corporate decision-makers, manage the full sales cycle, negotiate and close deals, maintain a sales pipeline, and achieve revenue targets through new-account acquisition and repeat business.

Assist with managing food and beverage and front-of-house operations, maintaining service standards, supervising and developing teams, addressing guest concerns, and monitoring sales, costs, staffing, inventory, wastage, and operational performance. The role partners with culinary and support teams to ensure efficient service delivery, SOP compliance, guest satisfaction, and strong commercial results across restaurant or multi-outlet hospitality operations.

Leads a major power and infrastructure capital projects portfolio, covering investment planning, infrastructure development, governance, engineering, procurement, construction, commissioning, and handover. Provides executive oversight of CAPEX, budgets, schedules, contractors, consultants, risks, and project performance while leading multidisciplinary teams. Requires asset-owner or developer experience with large-scale generation, transmission, distribution, grid expansion, portfolio prioritization, regulatory engagement, and substantial financial and organizational accountability.

Provide advanced pediatric ENT medical and surgical care, including complex airway, otology, sleep and congenital disorders; perform procedures, provide on-call emergency consultation, collaborate in multidisciplinary teams, supervise junior staff, maintain outcomes, participate in governance, teaching, audit, research and ensure regulatory-compliant documentation and safety.

Provide subspecialist diagnostic imaging and consultation for neonatal, pediatric and adolescent patients. Interpret radiographs, ultrasound, CT, MRI and fluoroscopy; optimize protocols to minimize radiation and sedation; provide urgent reporting and multidisciplinary support; perform image-guided procedures if privileged; lead peer review, radiation protection, teaching, audit and pathway development; supervise junior staff, participate in clinical governance and maintain accurate documentation and compliance.

Lead and grow a gymnastics programme: coach classes, manage enrolment, revenue, timetables and staff; ensure safeguarding, coaching quality, athlete development, events, budgets and stakeholder relationships.

Provide consultant-led inpatient, outpatient, emergency and on-call pediatric hematology care. Diagnose and manage benign and malignant hematological disorders, interpret investigations, perform/supervise procedures, develop treatment plans (including chemotherapy/transfusion where privileged), collaborate with multidisciplinary teams, supervise junior staff, participate in clinical governance, quality improvement, education and maintain regulatory-compliant documentation.

Lead contracts specialist overseeing contract lifecycle on large infrastructure projects. Manage claims, variations, EOTs, change orders and contractual entitlements; assess delay, disruption and commercial claims; administer EPC, project and supply contracts; maintain notices, records and risk mitigation; support negotiations, claims resolution and dispute avoidance; liaise with Projects, Procurement, Finance and Legal; provide technical guidance to the contracts team.

Oversee day-to-day operations across Riyadh and Al Khobar, including budgets, suppliers, facilities, health and safety, employee relations, and operational projects. Implement global initiatives, support relocations and expansions, manage a local operations team, advise on Saudi employment practices, and improve processes and service quality while partnering with senior leadership and internal support functions.

Establish and run the finance function for a manufacturing startup in Zambia: set up accounting systems, manage AP/AR/general ledger, payroll, tax compliance, prepare periodic financial reports, support budgeting and cashflow, and implement financial controls.

Lead and manage full contract lifecycle for EPC and infrastructure projects: draft, negotiate, ensure compliance, mitigate commercial risk, monitor supplier performance, and support cost optimization while coordinating with procurement, legal, finance, and project teams. Arabic and strong English required.