Jobs at Birdseye Security Solutions

Provide first-line, internal technical support for the AIQ platform during evening and weekend shifts: own the queue, triage and diagnose issues, resolve what you can, escalate appropriately, maintain clear handovers and incident records, and communicate status to stakeholders until resolution.

As a Client Success Associate, you will handle customer interactions via various platforms, assist with onboarding, maintain CRM records, and perform quality audits.

The role involves providing technical support, maintaining hardware/software, troubleshooting network issues, training staff, and documenting processes.

Lead ownership of an AI-native, real-time yard operating platform end-to-end. Provide technical vision, architecture ownership, and hands-on engineering leadership to scale systems integrating cameras, sensors, AI streams, TMS/WMS, and operator workflows. Drive product-first thinking, rigorous engineering practices, and measurable improvements to how teams write, review, and ship code.

Estimate, design, and manage large-scale CCTV and access control installations linked to live monitoring. Create quotes, installation drawings and work orders, troubleshoot, audit installations, supervise staff and subcontractors, commission systems, negotiate scopes, plan resources, and mentor teams while ensuring on-time, correct delivery.

Field-based hunter role owning full sales cycle within a defined territory. Prospect and close net-new B2B business via in-person outreach and virtual outreach, build territory plans, deliver demos and proposals, negotiate contracts, maintain CRM hygiene, and collaborate with internal teams to flag multi-site or enterprise opportunities.

The Software Solution Architect will design and oversee software development initiatives, ensure alignment with company goals, and provide technical guidance to teams.

Build and maintain production React/Redux front-ends and Java Spring Boot back-ends; use agentic AI tools across the SDLC for specs, coding, testing, reviews, and debugging; create APIs, integrations, automated tests, ensure production readiness, observability, security, and take ownership through release and production verification.

The Account Manager drives customer retention, manages client relationships, oversees contract renewals and service upgrades, and identifies business expansion opportunities, ensuring satisfaction and smooth implementation efforts.

The Director of Global Monitoring Station Operations will oversee operations, manage staff, implement systems for efficiency, and ensure customer satisfaction in a fast-paced environment.

The Senior Software Developer will design, implement, maintain software solutions, optimize functionality, communicate with team members, and innovate technology solutions.

Design AI algorithms for various applications in site-monitoring, maintain and improve services, and collaborate effectively with the team.

The Business Development Representative generates new business opportunities through cold outreach, qualifies leads, schedules appointments, and builds relationships with prospects.

The Sales Manager will lead a team to drive revenue growth, engage clients, and develop sales strategies while fostering a collaborative culture.

The Account Executive will develop strategic sales plans, conduct presentations, manage relationships, and generate leads, focusing on sales targets.

The Sales Manager will lead a sales team, develop strategies, engage clients, monitor performance, and expand market opportunities in the security solutions space.

Business Development Representatives qualify leads and connect with potential clients through various sales methods, building relationships and suggesting solutions to meet client needs.

Lead a sales team to drive revenue growth, foster client relationships, and ensure effective execution of sales strategies.

The QA Lead will manage testing activities, create test cases, lead a team, perform feature and regression testing, and ensure quality releases.