Jobs at Bank of Jordan

Deploys, configures, administers, monitors, and supports operating systems and infrastructure, including mainframes, storage, memory, personal computers, backups, and disaster recovery environments. Manages access, upgrades, security protections, system testing, troubleshooting, Jira issue tracking, and business continuity responsibilities. The role ensures reliable system performance, supports users, validates modifications, and improves operational efficiency.

Oversee end-to-end IT demand management, including intake, requirements gathering, prioritization, pipeline and backlog management, governance, reporting, business case analysis, and transition of approved initiatives into project execution. The role partners with business stakeholders, IT leaders, architecture and delivery teams to align demand with strategic priorities, capacity, value, and organizational standards while improving demand management processes and tools.

Supports employee engagement, belonging, and workplace culture initiatives across the Bank and overseas branches. Responsibilities include employee communications, newsletters, meetings, surveys, eNPS analysis, engagement dashboards, HR policy improvements, EVP development, events, exit interviews, onboarding follow-up, and emergency response participation. The role analyzes employee feedback, recommends improvements, and collaborates across HR functions to enhance employee satisfaction, retention, productivity, and organizational commitment.

Oversee IT systems operations across Saudi branches, including banking systems, payment platforms, databases, networks, infrastructure, backups, data centers, and disaster recovery. Lead the IT team, implement strategy and policies, manage vendors and budgets, monitor system performance and incidents, ensure business continuity and security, and address audit and regulatory requirements.

Lead development and enhancement of digital banking products by defining vision, prioritizing features, coordinating stakeholders, optimizing delivery channels, monitoring technical performance, handling customer issues, supporting marketing campaigns, and ensuring business continuity.

Lead the Wealth Management and Bancassurance function: manage teams and operations, design products and service models, drive client acquisition and AUM growth, oversee portfolio and risk management, ensure regulatory compliance, develop revenue and marketing strategies, monitor KPIs and controls, and support business continuity and audit remediation.

Design and oversee end-to-end enterprise technical architectures, create blueprints and specifications, guide technology selection, ensure scalability, security, and integrations, perform architecture and code reviews, mentor teams, and translate business requirements into robust technical solutions.

Lead and coordinate digital banking projects using Agile/Scrum. Facilitate ceremonies, coach teams, manage backlogs, monitor timelines/risks, coordinate testing and vendors, and drive digital transformation across payments, mobile banking, onboarding and digital channels while ensuring compliance and continuous improvement.

Lead the Innovation Unit to define objectives, manage the innovation pipeline, and deliver digital banking products. Oversee ideation to implementation, conduct market and customer research, coordinate cross-functional teams and external partners, ensure governance and compliance, monitor KPIs and vendor performance, and foster an innovation culture while supporting business continuity.

Lead and execute operational audits across bank support functions, assess controls and compliance, recommend improvements to increase efficiency and reduce risk, prepare audit reports, follow up on remediation, support annual audit planning, and mentor junior auditors.

Lead design and continuous improvement of the banks project and program governance framework, monitor compliance, standardize reporting, set KPIs, drive process improvements, support audits/regulatory requirements, deliver training, and liaise with stakeholders to ensure effective PMO operations and operational resilience.

Lead development and lifecycle management of liability products: identify market needs, design and launch products, coordinate stakeholders, monitor performance and profitability, support marketing and compliance, and drive continuous improvement to meet bank strategy.

Provide day-to-day corporate banking services, resolve client inquiries, maintain relationships, promote bank products, support account opening and transactions, coordinate with internal teams, encourage digital channel use, conduct client visits, and ensure compliance with bank policies.

Manage the Employee Engagement function, develop engagement strategies, oversee communication, and enhance employee experience through HR initiatives and metrics analysis.

The Trade Finance Officer will process trade finance instruments, review documents for compliance, manage transactions, and guide clients on trade finance products.

The KYC Officer conducts due diligence on foreign correspondent banks, monitors KYC documentation, and responds to inquiries, ensuring compliance and effective communication.

As a Senior Financial Credit Analyst, you will assess the creditworthiness of corporate clients through comprehensive financial analysis, prepare credit reports, and collaborate with internal stakeholders to manage credit risk.

The Lawyer will provide legal opinions, draft and review contracts, safeguard the Bank's interests, represent it legally, and ensure compliance with regulations in Saudi Arabia.

The role involves configuring Treasury systems, supporting integrations, conducting testing, and providing technical support and training to various teams.

Manage and develop relationships with corporate clients, focusing on their financial goals and providing customized banking solutions.