The Role
Monitor IT governance, compliance, risks, controls, KPIs, and KRIs; review systems and projects for policy alignment; support COBIT and ITIL frameworks; oversee SLAs, OLAs, vendors, business continuity, disaster recovery, release management, configuration items, and technical documentation; identify gaps and recommend corrective actions.
Summary Generated by Built In
We are looking for a motivated and detail-oriented IT Governance Officer will be responsible for monitoring and supporting the implementation of IT governance frameworks, policies, and controls, ensuring alignment with regulatory requirements, industry standards, and the Bank’s strategic objectives.
Key Responsibilities:
- Monitoring IT governance, compliance, risks, and key performance/risk indicators (KPIs/KRIs).
- Reviewing IT systems, processes, projects, and services to ensure compliance with approved policies, procedures, and governance requirements.
- Supporting the implementation and continuous improvement of IT governance frameworks and standards such as COBIT and ITIL.
- Monitoring IT projects, SLAs, OLAs, and vendor performance, and escalating any significant gaps or risks.
- Identifying governance and compliance gaps and providing recommendations and corrective actions.
- Supporting Business Continuity and Disaster Recovery activities related to IT.
- Contributing to the development and enhancement of IT governance policies, procedures, and controls.
- Release Management: In conjunction with application and infrastructure teams, track configuration items and maintain technical documentation control
- Promoting awareness and adherence to IT governance, risk, compliance, and information security requirements.
Requirements
- Bachelor’s degree in Computer Science or any related field.
- At least 3 years of relevant work experience in IT Governance.
- Excellent English (conversation and writing) skills.
- Knowledge of IT processes and controls and strong understanding of risk and control frameworks such as (COBIT, ISO, NIST, ITIL, PCI)
Skills Required
- Bachelor's degree in Computer Science or a related field
- At least 3 years of relevant IT Governance experience
- Excellent English conversation and writing skills
- Knowledge of IT processes and controls
- Strong understanding of COBIT, ISO, NIST, ITIL, and PCI risk and control frameworks
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The Company
What We Do
Bank of Jordan is a leading financial institution established in 1960, offering a comprehensive range of personal and corporate banking services, including digital banking solutions, and plays a pivotal role in supporting investments and economic development in Jordan and the region.







