Jobs at AutoStore

Develop AI solutions to accelerate hardware engineering: connect and structure HW data sources, automate design review material generation, build agentic workflows, produce forecasts and summaries, and support embedding intelligence into distributed physical systems.

Provides technical troubleshooting and assistance to AutoStore partners, handling incidents, warranty, spare parts, delivery quality, and robot repair cases. Delivers on-site support, trade show assistance, partner training, and knowledge-base content. Collaborates with Sales and R&D, maintains support KPIs, builds stakeholder relationships, and participates in weekend shifts and on-call rotations. Requires regular travel and the ability to understand complex automated fulfillment systems.

Serve as the technical liaison to partner organizations, ensuring successful implementation, adoption, and ongoing satisfaction of AutoStore products. Troubleshoot and document technical issues, run performance reviews, conduct trainings, coordinate with Sales and R&D, and travel onsite for escalations and service reviews.

As a Senior Software Engineer, you'll design, develop, and maintain software systems for warehouse automation, collaborating with engineering teams to enhance client operations.

Lead design, governance and administration of global compensation, executive reward and benefits programs. Support Remuneration Committee, perform benchmarking, analytics, compliance and HRIS-driven reporting. Partner with CHRO/CFO/CEO on workforce economics, incentive design, merit processes and employee wellbeing to attract, retain and motivate talent.

Hands-on full-stack engineer to design, build, integrate, and operate server-side components of the Unify Analytics Platform. Responsibilities include API design, database structure optimization, unit and integration tests, legacy code refactoring, security implementation, debugging production issues, and cross-functional collaboration to meet functional and non-functional requirements.

Ensure product safety and regulatory compliance across R&D lifecycle for complex electromechanical and automated systems. Lead risk assessments and safety analyses, embed safety principles into system architecture and design, guide engineering teams, and work with external labs, notified bodies, and authorities to secure certifications and global market access.

Lead roadmap and launch of next-generation robotics and automation products. Drive 0-to-1 discovery, prototyping, pilot, and commercialization. Coordinate cross-functional teams across hardware and software, conduct customer research and market analysis, manage product lifecycle and P&L decisions, and ensure product-market fit, reliability, and scalability for warehouse automation solutions.

Provide technical assistance and on-site support to partners for AutoStore software modules. Troubleshoot incidents, spare parts, warranties, delivery quality, robots, and networks; document solutions, contribute knowledge base, train partners, participate in on-call rotation, and collaborate with Sales and R&D to improve service readiness.

Provide technical assistance and on-site support to partners for AutoStore systems, troubleshoot incidents and robot repairs, contribute to knowledge base and trainings, meet KPIs, work weekend shifts and join an on-call rotation, and travel ~10-20%.

Design, build, integrate, and operate full-stack software for a Supervisory Control Platform. Develop frontend/operator UIs, backend services/APIs, and integrate Computer Vision pipelines. Ensure production readiness across cloud and on-prem systems, own quality, observability, and mentor engineers.

Validate and verify Supervisory Control Platform software with emphasis on Computer Vision applications. Define and execute test plans, build automated test coverage, validate integrations from cameras to cloud, track defects, support release readiness, and collaborate with engineering, product, DevOps, controls, and integration partners.

Lead architecture and ownership of middleware and hybrid cloud–on‑prem connectivity for the CubeVerse platform. Define APIs, messaging, integration contracts, data flows, performance expectations, fault isolation, and scalable coordination patterns. Mentor engineers, own architecture decisions, and ensure secure, observable, and maintainable platform designs for warehouse automation and orchestration.

Lead and grow software teams delivering the Supervisory Control Platform, driving delivery planning, execution, quality gates, and cross-functional alignment. Ensure scalable architecture, secure hybrid connectivity between on-premise systems and cloud services, strong engineering practices, and operational readiness. Partner with Product, Architecture, Controls, QA, and DevOps to prioritize roadmaps, manage dependencies, and improve process maturity and release predictability.

Design, develop, and integrate embedded electronics and firmware for robotics/IoT/vision products. Collaborate with product management and cross-functional teams to evaluate feasibility, select hardware, write firmware for resource-constrained devices, create unit tests, and bring concepts to commercial launch while developing IP and partnering with technology vendors.

Act as primary customer contact to ensure successful onboarding, adoption, and ongoing health of AutoStore systems. Monitor performance, analyze data to recommend optimizations, run strategic reviews, support technical troubleshooting, drive upsell opportunities, maintain high NPS, and advocate customer needs internally.

Lead investigations and resolution of product and service non-conformances at customer sites using structured problem-solving (8D, 5 Why, FMEA). Coordinate corrective and preventive actions, analyze quality/operational data to identify trends, apply Lean/TPS/Six Sigma for continuous improvement, and collaborate cross-functionally to implement practical, timely solutions.

Lead a regional Customer Success team to drive customer retention, adoption, and expansion of AutoStore solutions. Own strategic customer relationships, coach and develop managers, coordinate cross-functional efforts, monitor success metrics, and drive operational improvements to maximize customer value and lifetime revenue.

Lead R&D for camera- and sensor-based perception solutions, create rapid proofs-of-concept, evaluate technical feasibility, guide trade-offs, partner across teams and with external vendors, and convert concepts into commercialized hardware and software products while developing IP.

Lead North America solutions development and presales teams to design and advocate AutoStore automation solutions. Build partner and customer relationships, support high-value deals, influence product roadmap, create enablement tools and best practices, evaluate ROI, monitor adoption, and mentor colleagues across commercial, product, engineering, and partner organizations.