Jobs at Auto-Owners Insurance

Prepares accounting reports for federal and state agencies, learns insurance accounting principles, supports automation of manual accounting processes, analyzes stored data to solve problems, and provides management reports for decision-making. The role requires strong organization, communication, independent judgment, and complex problem-solving skills, along with a degree in Accounting or Finance or equivalent experience.

Investigates catastrophe property and casualty claims, determines policy coverage and liability, evaluates losses, and issues accurate payments or denials. The representative studies policies, resolves claims, and may participate in arbitrations, mediations, depositions, or trials. The role requires frequent short-notice travel to catastrophe locations, physical activities such as climbing ladders, strong communication and organizational skills, a valid driver's license, and proficiency with Xactimate.

Develop, test, maintain, and support SAP software applications using ABAP and SAP development tools. Responsibilities include participating in code and design reviews, documenting systems, troubleshooting software errors, and collaborating with users, architects, project leaders, and management. The role is based in Lansing, Michigan, with hybrid work possible after in-person training.

Investigates and adjusts workers compensation claims by determining coverage, evaluating losses, reviewing medical bills, authorizing payments, gathering information, and resolving disputes. The representative communicates with employers, injured workers, medical providers, attorneys, agents, and policyholders, and may participate in arbitrations, mediations, depositions, or trials. The role also requires policy review, independent decision-making, data interpretation, organization, and knowledge of medical terminology.

Handles entry-level auto insurance claims under supervision, including investigation, evaluation, negotiation, settlement, and resolution. Serves agents, insureds, claimants, attorneys, and third parties while learning company policies, procedures, estimating methods, and claims systems. Completes required training, develops claims expertise, maintains confidentiality, writes reports, communicates effectively, and obtains an adjuster license when required.

Investigates and evaluates workers compensation claims, determines coverage and liability, reviews medical bills, authorizes payments, gathers information from involved parties, and resolves claims through negotiation or legal proceedings. The role also supports agents, policyholders, and injured workers while developing insurance policy and coverage knowledge.

Develops online learning materials by assembling content, creating visual designs, storyboards, videos, audio, and knowledge assessments. Collaborates with subject matter experts, business users, IT, instructional designers, and developers to ensure accurate, effective training. Troubleshoots LMS issues, proofreads scripts, applies usability and user-centered design practices, and manages multiple projects while meeting attendance and work schedule requirements.

Handle entry-level auto insurance claims under supervision throughout the claim lifecycle: investigate, evaluate, negotiate settlements, communicate with claimants and third parties, learn company procedures and estimating software, complete company claims training, and obtain required adjuster license(s). Provide timely service to agents and insureds while maintaining confidentiality and accurate documentation.

Installs, supports, monitors, troubleshoots, and researches computer server hardware and software. Provides technical support for server applications, deploys fixes, documents incidents, trains users, and contributes to infrastructure solutions involving Windows, Linux, virtualization, containers, and Microsoft server technologies.

Develop, test, maintain, document, and support software applications using COBOL and related technologies. Participate in code and design reviews, analyze and resolve software errors, collaborate with users and technical leaders, and recommend solutions. Full training is provided, and prior programming experience is not required. The role is based in Lansing, Michigan, with possible work-from-home flexibility up to three days weekly after in-person training.

Develop and maintain software applications, communicate with users, and implement flexible solutions while improving processes.

Handles entry-level auto insurance claims through investigation, evaluation, negotiation, and settlement. Provides service to agents, insureds, attorneys, and third parties while learning company policies, procedures, estimating tools, and claims processes. Completes structured training, develops claim-handling expertise, maintains required adjuster licensing, prepares reports, communicates effectively, and resolves issues accurately and promptly.

Handles entry-level auto insurance claims under supervision through investigation, evaluation, negotiation, and settlement. Studies policies and claim procedures, communicates with claimants, attorneys, agents, and third parties, prepares reports, develops estimating and loss-adjustment skills, and completes required claims training. The role may require obtaining and maintaining adjuster licenses, driving for work, and accurately handling financial and mathematical information.

Develop, test, maintain, and support web applications for new and existing systems within a data science platform engineering team. The role involves designing maintainable software solutions, communicating with business and technical stakeholders, identifying process improvements, and adapting to evolving technologies. Relevant technologies include HTML, CSS, JavaScript, Angular, C#, ASP.NET, WebAPI, SQL, AWS, automated testing, and Git.

Reviews and negotiates vendor contracts to ensure legal, cybersecurity, data privacy, confidentiality, and liability protections. Advises business units on contract processes, privacy compliance, cybersecurity incidents, consumer privacy requests, and corporate legal matters. Develops training materials, presents to stakeholders, and supports policy development. Requires a law degree, bar licensure, strong contract drafting and negotiation skills, privacy and cybersecurity knowledge, and proficiency with contract lifecycle management systems.

Handles entry-level auto insurance claims under supervision, including investigation, evaluation, negotiation, settlement, documentation, and communication with claimants, agents, attorneys, and third parties. The role includes structured training, policy interpretation, loss-estimation software use, and obtaining required adjuster licenses. Candidates need strong communication, organization, decision-making, mathematical, writing, confidentiality, and customer-service skills, plus a valid driver’s license and acceptable driving record.

The role involves developing, maintaining, and supporting software applications, participating in code/design reviews, and analyzing software errors. Candidates should have a strong academic background in mathematical or logical fields and a willingness to learn COBOL programming.

Develop, test, maintain, and support software applications. Participate in code/design reviews, produce documentation, analyze and fix software defects, and consult with stakeholders to resolve problems and suggest alternatives.

Provides phone and web-chat support to insurance agencies using automation tools. Answers automation-related questions, delivers customer service, and participates in structured training. The role requires strong computer skills, clear written and verbal communication, and a helpful service-oriented attitude. Insurance or agency experience is preferred but not required. After in-person training, the position may allow working from home up to three days per week.

Creates reports, data extracts, analyses, data processes, and business intelligence solutions. Builds and documents code for transforming, aggregating, and presenting data; learns organizational data sources and flows; communicates with colleagues; and participates in training. The role requires a technical bachelor's degree, strong mathematics and statistics skills, experience with SQL or programming/database languages, dashboarding tools, and Excel proficiency.