Jobs at Auto-Owners Insurance

The Legal Support Specialist aids in-house attorneys by reviewing outside counsel invoices, communicating with various departments, and handling eBilling projects to enhance team efficiency.

Handles entry-level auto insurance claims under supervision throughout investigation, evaluation, negotiation, and settlement. Studies policies and claim procedures, communicates with claimants, attorneys, agents, and insureds, prepares reports, develops estimating and loss-adjustment skills, completes claims training, and obtains required adjuster licenses. Requires strong communication, organization, decision-making, mathematical, confidentiality, and customer service abilities, plus a valid driver’s license.

Investigate and adjust workers' compensation claims: determine coverage and liability, review and authorize medical payments, conduct phone/mail/on-site investigations, contact employers, medical providers and attorneys, resolve claims and attend mediations or trials as needed, and service agents, policyholders, and injured workers.

Manage day-to-day operations of projects, coordinate team members, execute project plans, perform risk analysis, and ensure project documentation is complete.

Create and curate branded social media content, manage and monitor platforms and KPIs, engage with followers, share positive reviews and escalate negative ones to claims, adopt best practices, and support regional philanthropic efforts.

Build relationships with independent agents across an assigned territory to generate business, provide product training, assist with marketing/advertising, prospect new agencies, analyze risk and loss experience, and report daily marketing activities to management.

Prepare accounting reports for federal and state agencies, learn insurance accounting, help automate manual accounting processes, use stored data for problem solving, and provide management reports to support decision-making.

Responsible for reducing IT security risk and responding to incidents by enforcing security policies, administering and troubleshooting security tools, documenting procedures, researching mitigation controls, and monitoring/advising on security issues across servers, networks, cloud, authentication, encryption, and applications.

Lead and coordinate IT security projects: create and execute work plans, assign resources, manage risks, review project documentation, apply project management best practices, and ensure projects meet stakeholder objectives.

Provide legal support to in-house attorneys by reviewing and summarizing complaints, claims files, medical and employment records; assist with e-discovery, e-billing, contracts, compliance, data privacy, workflows, and project tasks; monitor laws and regulations; coordinate with claims and underwriting teams.

Handle entry-level property/casualty insurance claims under close supervision through investigation, evaluation, negotiation, and settlement. Complete company claims training, study policies and adjuster licensing requirements, use estimating software, communicate with claimants, agents, legal counsel and third parties, and produce reports while maintaining confidentiality and accurate financial and geometric calculations.

Create reports, data extracts, and analyses; build, maintain, and document ETL/transform code; develop BI reporting and dashboard solutions; learn data sources and tools; communicate findings and participate in training.

Handle entry-level auto insurance claims under close supervision through investigation, evaluation, and resolution. Complete company claims training, learn policy interpretation, estimating and loss-adjustment software, communicate with claimants and third parties, obtain required adjuster licenses, and provide accurate, timely service to agents and insureds.

The role involves developing, maintaining, and supporting software applications, participating in code/design reviews, and analyzing software errors. Candidates should have a strong academic background in mathematical or logical fields and a willingness to learn COBOL programming.

Write, edit, proofread, and distribute corporate and affiliate communications across print and electronic channels. Support development and execution of communication plans, media responses, press releases, and interviews. Maintain style guide and publication files, build internal relationships, attend events for coverage, and assist leadership on projects and inquiries.

The Auto Claims Representative processes entry-level insurance claims, investigating and resolving them while providing customer service to agents and insureds.

Assist in handling entry-level insurance claims, including investigation, evaluation, and resolution, while providing excellent service to clients.

The Data Scientist will build models using statistical and machine learning techniques, conduct analyses, collaborate with teams, and improve model performance.

The Auto Claims Representative handles entry-level insurance claims, providing support in investigation, evaluation, and resolution while ensuring compliance with policies and procedures. The role involves training and developing the skills needed for claim negotiation and customer service.

Conduct phone audits to determine proper policy classifications, premium exposure, and operations scope; apply auditing policies; communicate with policyholders, agents, and staff; provide underwriting consultation and assist with other duties.