Jobs at Auto-Owners Insurance

Develop and maintain software applications, communicate with users, and implement flexible solutions while improving processes.

Handles entry-level auto insurance claims through investigation, evaluation, negotiation, and settlement. Provides service to agents, insureds, attorneys, and third parties while learning company policies, procedures, estimating tools, and claims processes. Completes structured training, develops claim-handling expertise, maintains required adjuster licensing, prepares reports, communicates effectively, and resolves issues accurately and promptly.

Handles entry-level auto insurance claims under supervision through investigation, evaluation, negotiation, and settlement. Studies policies and claim procedures, communicates with claimants, attorneys, agents, and third parties, prepares reports, develops estimating and loss-adjustment skills, and completes required claims training. The role may require obtaining and maintaining adjuster licenses, driving for work, and accurately handling financial and mathematical information.

Develop, test, maintain, and support web applications for new and existing systems within a data science platform engineering team. The role involves designing maintainable software solutions, communicating with business and technical stakeholders, identifying process improvements, and adapting to evolving technologies. Relevant technologies include HTML, CSS, JavaScript, Angular, C#, ASP.NET, WebAPI, SQL, AWS, automated testing, and Git.

Supports the underwriting department by communicating with policyholders, claimants, agents, and internal teams; entering source documents; applying instructions to process transactions; maintaining policy records and files; and assisting with departmental duties. Requires a high school education, strong written and verbal communication, data interpretation, organization, multitasking, confidentiality, and data security awareness.

Reviews and negotiates vendor contracts to ensure legal, cybersecurity, data privacy, confidentiality, and liability protections. Advises business units on contract processes, privacy compliance, cybersecurity incidents, consumer privacy requests, and corporate legal matters. Develops training materials, presents to stakeholders, and supports policy development. Requires a law degree, bar licensure, strong contract drafting and negotiation skills, privacy and cybersecurity knowledge, and proficiency with contract lifecycle management systems.

Reviews medical records and provides nursing expertise to support injury claims investigation, evaluation, treatment utilization, and resolution. Trains claims staff, develops clinical programs, manages healthcare vendor relationships, and negotiates provider rates. Requires an active Michigan RN license, clinical experience, strong analytical and organizational skills, and proficiency with Microsoft Office. The role is initially in-person with potential hybrid work up to three days weekly from home.

Handles entry-level auto insurance claims under supervision, including investigation, evaluation, negotiation, settlement, documentation, and communication with claimants, agents, attorneys, and third parties. The role includes structured training, policy interpretation, loss-estimation software use, and obtaining required adjuster licenses. Candidates need strong communication, organization, decision-making, mathematical, writing, confidentiality, and customer-service skills, plus a valid driver’s license and acceptable driving record.

The role involves developing, maintaining, and supporting software applications, participating in code/design reviews, and analyzing software errors. Candidates should have a strong academic background in mathematical or logical fields and a willingness to learn COBOL programming.

Develop, test, maintain, and support software applications. Participate in code/design reviews, produce documentation, analyze and fix software defects, and consult with stakeholders to resolve problems and suggest alternatives.

Develop and support application infrastructure, including deployment automation, repository maintenance, application security, scripting, performance monitoring, and third-party software administration. Collaborate with software engineers, system administrators, database administrators, security engineers, and test automation engineers. Apply CI/CD, object-oriented development, automation, source control, containerization, and database technologies across software development lifecycles.

Provides phone and web-chat support to insurance agencies using automation tools. Answers automation-related questions, delivers customer service, and participates in structured training. The role requires strong computer skills, clear written and verbal communication, and a helpful service-oriented attitude. Insurance or agency experience is preferred but not required. After in-person training, the position may allow working from home up to three days per week.

Designs user-centered digital experiences by analyzing business requirements, user feedback, and research. Creates visual designs, graphics, screen mockups, and information architecture for web applications. Conducts usability studies, interviews, and surveys; collaborates with business users, IT, architects, project leaders, and management; resolves design issues; and helps maintain corporate web standards.

Handles entry-level auto insurance claims under supervision, including investigation, evaluation, negotiation, settlement, documentation, and resolution. Serves agents, insureds, legal counsel, claimants, and third parties while studying policies and company procedures. Completes claims training, develops estimating and loss-adjustment skills, maintains required adjuster licenses, and ensures accurate, timely claim handling and communication.

Creates reports, data extracts, analyses, data processes, and business intelligence solutions. Builds and documents code for transforming, aggregating, and presenting data; learns organizational data sources and flows; communicates with colleagues; and participates in training. The role requires a technical bachelor's degree, strong mathematics and statistics skills, experience with SQL or programming/database languages, dashboarding tools, and Excel proficiency.

Investigates and evaluates workers compensation claims, determines coverage and liability, reviews medical bills, authorizes payments, gathers information from involved parties, and resolves claims through negotiation or legal proceedings. The role also supports agents, policyholders, and injured workers while developing insurance policy and coverage knowledge.

Investigates, evaluates, negotiates, and settles entry-level auto insurance claims under supervision. The role involves reviewing policies, communicating with claimants, agents, attorneys, and third parties, preparing reports, estimating losses, resolving issues, and completing claims training. The representative must obtain and maintain required adjuster licenses, develop insurance product knowledge, protect confidential information, and provide accurate, timely claim resolutions.

Supports in-house attorneys by reviewing and summarizing insurance claim files, complaints, expert reports, and legal documents. Drafts correspondence, manages electronic files, coordinates deadlines, researches legal and non-legal issues, prepares findings, and organizes special projects. The role also improves team workflow and communicates with attorneys, claims, underwriting, and other business units.

Manages multiple projects across departments, applying project management methodologies, coordinating resources, analyzing risks, reviewing documentation, and ensuring stakeholder objectives are met. The role includes project presentations, team meeting facilitation, conflict resolution, mentoring newer project managers, process improvement, and participation in operational duties. Travel to meetings and seminars may be required. The position requires in-office availability with potential work-from-home flexibility after training.

Processes surety bond and policy service transactions by communicating with policyholders, claimants, agents, and internal departments. Enters source-document data accurately, interprets instructions, maintains policy records and files, and supports departmental assignments. The role requires strong written and verbal communication, organization, multitasking, confidentiality, and data security awareness. Training is initially in person, with potential work-from-home flexibility based on responsibilities and leadership approval.