Jobs at Auto-Owners Insurance

Handles entry-level auto insurance claims under supervision throughout investigation, evaluation, negotiation, and settlement. Provides service to agents, insureds, claimants, legal counsel, and third parties; studies policies and claim procedures; develops estimating and loss-adjustment skills; completes claims training; and obtains required adjuster licenses. The role requires strong communication, organization, independent decision-making, report writing, mathematical accuracy, confidentiality, customer service, and a valid driver’s license.

Investigates and evaluates workers compensation claims, determines coverage and liability, reviews medical bills, authorizes payments, gathers information from involved parties, and resolves claims through negotiation or legal proceedings. The role also supports agents, policyholders, and injured workers while developing insurance policy and coverage knowledge.

Investigates, evaluates, negotiates, and settles entry-level auto insurance claims under supervision. The role involves reviewing policies, communicating with claimants, agents, attorneys, and third parties, preparing reports, estimating losses, resolving issues, and completing claims training. The representative must obtain and maintain required adjuster licenses, develop insurance product knowledge, protect confidential information, and provide accurate, timely claim resolutions.

Develop, test, maintain, and support web applications for new and existing systems within a data science platform engineering team. The role involves designing maintainable software solutions, communicating with business and technical stakeholders, identifying process improvements, and adapting to evolving technologies. Relevant technologies include HTML, CSS, JavaScript, Angular, C#, ASP.NET, WebAPI, SQL, AWS, automated testing, and Git.

Supports in-house attorneys by reviewing and summarizing insurance claim files, complaints, expert reports, and legal documents. Drafts correspondence, manages electronic files, coordinates deadlines, researches legal and non-legal issues, prepares findings, and organizes special projects. The role also improves team workflow and communicates with attorneys, claims, underwriting, and other business units.

Manages multiple projects across departments, applying project management methodologies, coordinating resources, analyzing risks, reviewing documentation, and ensuring stakeholder objectives are met. The role includes project presentations, team meeting facilitation, conflict resolution, mentoring newer project managers, process improvement, and participation in operational duties. Travel to meetings and seminars may be required. The position requires in-office availability with potential work-from-home flexibility after training.

Processes surety bond and policy service transactions by communicating with policyholders, claimants, agents, and internal departments. Enters source-document data accurately, interprets instructions, maintains policy records and files, and supports departmental assignments. The role requires strong written and verbal communication, organization, multitasking, confidentiality, and data security awareness. Training is initially in person, with potential work-from-home flexibility based on responsibilities and leadership approval.

Develop and support application infrastructure, including deployment automation, repository maintenance, application security, scripting, performance monitoring, and third-party software administration. Collaborate with software engineers, system administrators, database administrators, security engineers, and test automation engineers. Apply object-oriented development, CI/CD, automation, source control, containerization, and database technologies. The role requires initial in-person training and is based in Lansing, Michigan, with up to three work-from-home days weekly afterward.

Develop, test, maintain, document, and support software applications for new and existing systems. Participate in code and design reviews, analyze and resolve software errors, collaborate with users, architects, project leaders, and management, and recommend technical solutions. The role requires learning and applying the IT Division’s software development tools and techniques, with preferred knowledge of Java and RESTful services and additional exposure to modern web technologies and container deployments.

Analyzes performance testing requests, creates test plans, develops automation scripts, executes performance tests, interprets results, monitors systems, and documents findings. Collaborates with developers, analysts, project managers, architects, and HR leadership to evaluate front-end and back-end functionality. The role also coordinates team priorities and manages testing assignments through completion.

Supports the underwriting department by communicating with policyholders, claimants, agents, and internal teams; entering source documents; processing transactions based on instructions; maintaining policy records and files; and assisting with departmental tasks. The role requires strong written and verbal communication, data organization and interpretation, multitasking, confidentiality, and data security. High school education or equivalent is required.

Investigates complex personal injury protection claims, determines policy coverage and loss amounts, reviews medical bills, authorizes timely payments, and resolves claims under Michigan’s No-Fault Statute. The representative communicates with agents, policyholders, and other parties and may participate in arbitrations, mediations, depositions, or trials. The role requires handling multiple assignments, interpreting information, and resolving complex issues with strong attention to detail.

The Auto Claims Representative role involves handling entry-level insurance claims, providing support to agents and insureds, and developing negotiation skills through training.

Develop and document business requirements, coordinate larger projects, and translate business needs into detailed rules and processes. Partner with business, technology, and quality assurance teams through requirements definition, training, implementation, support, and testing. Lead meetings, gather information through interviews and workshops, evaluate multiple sources, and serve as a liaison between business stakeholders and technology teams.

Handles entry-level auto insurance claims under close supervision, including investigation, evaluation, negotiation, settlement, documentation, and communication with claimants, agents, attorneys, and third parties. Completes company claims training, develops policy and estimating knowledge, uses loss-adjustment programs, obtains required adjuster licenses, and ensures claims are resolved accurately and promptly.

The Underwriting Support Associate communicates with stakeholders, processes underwriting applications, verifies information, organizes data, and manages renewal endorsements.

Develop, test, maintain, and support software applications. Participate in code/design reviews, produce documentation, analyze and fix software defects, and consult with stakeholders to resolve problems and suggest alternatives.

Responsible for handling entry-level insurance claims under supervision, investigating, evaluating, and settling claims while providing service to agents and insureds.

The role involves investigating, evaluating, and settling entry-level insurance claims while providing support to agents and insureds. It includes training in claims processes and requires maintaining confidentiality and data security.

The PIP Claims Representative investigates and resolves claims, reviews medical bills, and ensures timely payment of benefits under the Michigan No-Fault Statute while supporting agents and policyholders.