A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated Insurance Carrier, is seeking a motivated candidate to join our team as an Associate Claim Representative in our Workers Compensation Claims Branch. The position requires the following but is not limited to:
- Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
- Review medical bills, authorize payments and ensure payments are issued in a timely and accurate manner.
- Handle investigations by phone, mail and on-site investigations.
- Contact employers, employees, hospitals, doctors and attorneys to secure information to properly adjust the claim.
- Work toward the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
- Service the needs of agents, policyholders and injured workers.
- Become familiar with insurance coverage by reviewing insurance policies, endorsements and forms.
Desired Skills & Experience
- Bachelor’s degree or equivalent years of direct workers compensation claims handling experience for an insurance carrier.
- Familiarity with a broad range of medical terminology.
- Above average communication skills (written and verbal).
- Ability to organize and interpret data, multi-task, and make decisions independently.
- Ability to resolve complex issues.
- An interest in developing product knowledge through participation in approved educational programs.
Compensation
Auto-Owners offers a generous compensation package. The base salary range for this position is $50,000–$81,500 Starting salary within the range is determined based on relevant experience, education, qualifications, and other job-related factors. Other components of the compensation package include several bonus opportunities.
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
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Skills Required
- Bachelor's degree or equivalent years of direct workers compensation claims handling experience for an insurance carrier
- Familiarity with a broad range of medical terminology
- Above average written and verbal communication skills
- Ability to organize and interpret data, multitask, and make independent decisions
- Ability to resolve complex issues
- Interest in developing product knowledge through approved educational programs
Auto-Owners Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Auto-Owners Insurance and has not been reviewed or approved by Auto-Owners Insurance.
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Retirement Support — A fully-funded pension and a partially matched 401(k) are highlighted as core pillars of the package. These elements elevate long-term value beyond base pay.
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Strong & Reliable Incentives — Profit-sharing bonuses and a Christmas bonus are positioned as recurring incentives that add to cash compensation. These incentives help offset concerns about base pay for some roles.
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Healthcare Strength — Comprehensive medical, prescription, dental, and vision coverage is emphasized as a strong point. Wellness programs and an Employee Assistance Program further support health needs.
Auto-Owners Insurance Insights
What We Do
We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002. Our guiding core values lead us to success and have helped us achieve many industry service awards as well as our recent certification as a Great Place To Work®. Careers: As an Auto-Owners associate, you have the opportunity to thrive in our certified Great Place To Work® environment, while benefiting from a workplace that is stable, profitable and invests in you. Some perks you enjoy as an Auto-Owners associate include: • Less than a 40 hour work week • Educational opportunities • Working in a certified Great Place To Work® environment • On-site dining (Lansing location) • Professional growth opportunities To view employment opportunities with Auto-Owners Insurance, please go to: http://www.auto-owners.com/career-center/career-opportunities *Privacy information: https://www.auto-owners.com/privacy
