Jobs at Attain Finance

Provides high-touch administrative and workplace support for the Greenville office and Executive Leadership Team. Responsibilities include executive expense reporting, scheduling, budget tracking, meeting and event coordination, catering, vendor management, office readiness, visitor support, facilities liaison duties, onboarding logistics, and administrative process improvement. The role requires discretion, strong organization, independent judgment, and onsite attendance.

Administer OneStream Planning and support FP&A and Accounts Payable systems, including forms, business rules, reports, dashboards, integrations, data validation, security, and troubleshooting. Support month-end close, budgeting, forecasting, testing, training, and application enhancements. Collaborate with Finance and IT, use SQL to query and validate financial data, and help improve business processes and system efficiency.

Administer and configure the enterprise outbound dialer platform, including campaigns, dialing strategies, routing, queues, permissions, integrations, and compliance controls. Monitor platform performance, troubleshoot data and system issues, manage vendors, support releases and testing, and produce campaign performance reports. Analyze operational trends to improve contact strategies and automation while maintaining documentation and supporting audits, production incidents, and after-hours escalations.

Contacts customers regarding overdue accounts, negotiates repayment plans and settlements, documents recovery activity, resolves account discrepancies, escalates high-risk cases, and ensures compliance with debt collection regulations. The role works in a high-volume call center environment, supports escalated calls, meets recovery targets, and maintains professional, confidential customer interactions through phone, email, and mail.

Contacts customers about overdue accounts, negotiates repayment plans and settlements, documents recovery activities, resolves account discrepancies, escalates high-risk cases, and follows FDCPA, FCRA, and company requirements. Provides second-voice support, meets recovery targets, and maintains professionalism and confidentiality in a high-volume call center. The role requires bilingual English-Spanish communication and hybrid work with rotational scheduling.

Develop and execute credit risk strategies for consumer loan portfolios, analyzing bureau, cash flow, and behavioral data to improve losses, receivables, and revenue. Build datasets, dashboards, and monitoring infrastructure using SQL and analytical tools; forecast strategy impacts; support regulatory reviews, audits, and board reporting; ensure policy compliance; communicate underwriting changes; and lead independent analyses and projects. May supervise associates.

Supports and improves Quality Assurance programs within contact center operations. The role uses speech analytics, call monitoring, process testing, and Five9 reporting to identify quality, compliance, customer experience, and operational risks. Responsibilities include building analytics queries, automated compliance monitoring, dashboards, test plans, documentation, and actionable recommendations. The analyst partners with Operations, Compliance, Training, Risk, Technology, and leadership to improve monitoring standards, data accuracy, processes, and customer interactions.

Supports securitization capital markets reporting by preparing investor and trustee reports, validating and reconciling loan-level collateral data, monitoring deal requirements, maintaining reporting controls and documentation, assisting with financial models and lender audits, and coordinating with Treasury, Accounting, Operations, Legal, and IT/Data teams. The role also contributes to automation, process improvements, data quality control, and ad hoc analyses.

Supports consumer credit risk teams by translating lending strategies into business rules, scoring configurations, system changes, and decision logic. Responsibilities include model and strategy implementation, documentation, change control, testing, UAT, API and third-party integrations, compliance alignment, discrepancy analysis, and software release support. The role collaborates with Risk, Compliance, Scoring, and Technology teams to improve decisioning processes and ensure regulatory and business requirements are met.

Leads digital and marketing analytics for customer acquisition across multiple lending brands. Owns performance reporting, measurement frameworks, data governance, attribution and marketing effectiveness models, funnel analytics, experimentation, dashboards, and executive insights. Partners with Marketing, Risk, Finance, Operations, Technology, Engineering, and Data teams to optimize conversion, ROI, customer journeys, and data infrastructure. Requires advanced SQL, web analytics, statistical analysis, experimentation, and marketing measurement expertise.

Provides first-line remote IT support to end users through phone, email, and ticketing systems. Troubleshoots hardware, software, operating system, network, Office 365, and cloud-platform issues; manages support tickets; configures equipment; performs basic Active Directory functions; documents resolutions; escalates complex issues; and contributes to knowledge-base materials while following IT security and compliance procedures.

Leads the company’s FP&A function, including budgeting, forecasting, financial modeling, performance analytics, investor and lender reporting, board materials, and strategic decision support. Partners with executive and cross-functional leaders on capital allocation, liquidity, profitability, financing, and operational performance. Oversees reporting standards, data governance, automation, and financial systems modernization while building and developing a high-performing finance team.