Teams at Attain Finance

Contact customers early in delinquency, negotiate repayment plans, assess financial circumstances, and recommend deferrals, restructures, or repayment schedules. Maintain accurate, compliant account records, resolve customer concerns, and escalate complex cases. Success is measured through delinquency cure rates, promise-to-pay ratios, compliance, and call quality. The role requires high-volume customer interactions, rotational schedule flexibility, and a quiet, technically suitable home workspace.

Contacts customers with delinquent accounts to negotiate repayment plans, assess financial circumstances, and recommend deferrals, restructures, or repayment schedules. Maintains compliant records, resolves customer concerns, protects portfolio performance, and escalates complex cases. Success is measured by delinquency cure rates, promise-to-pay ratios, compliance, and call quality.

Develop and deploy statistical and machine learning models for credit risk, fraud, collections, and marketing. Responsibilities include data exploration, model development, production monitoring, performance analysis, governance, stakeholder collaboration, and communicating insights to leadership. The role requires applying advanced statistics and machine learning to improve consumer finance strategies while maintaining documentation, quality assurance, and version-control standards.