Jobs at AssuranceAmerica

Drive Commercial Auto growth by appointing and supporting independent agencies, providing quoting/training, building relationships, collaborating cross-functionally, and traveling ~35% to expand market presence.

The Customer Experience Representative manages inbound customer calls on underwriting and billing issues, providing personalized solutions, and collaborates across teams to enhance customer outcomes.

As a Bilingual Customer Experience Representative, you will manage inbound calls, solve underwriting and billing issues, and ensure positive customer interactions while maintaining efficiency and meeting KPIs.

Partner with business leaders to drive day-to-day HR operations, employee relations, policy and compliance, HR metrics and reporting, and strategic HR planning. Serve as a primary HR contact, mediate issues, promote engagement, and support talent development while maintaining confidentiality and legal compliance.

Drive territory growth by building relationships with independent agencies, identifying new business, supporting and training partners, collaborating on strategy, representing the company at events, and monitoring market trends to increase sales and market share.

Serve as the initial point of contact for inbound calls about underwriting, billing, policy changes, and program inquiries. Troubleshoot issues using the policy management system, identify root causes, deliver personalized solutions, meet departmental KPIs, collaborate cross-functionally, prioritize tasks, and contribute to process improvements while building rapport with agents and policyholders.

Serve as the primary inbound contact for agents and policyholders, resolving underwriting, billing, and policy issues. Use policy management systems to troubleshoot, apply sound judgment to underwriting exceptions, meet KPIs, collaborate across teams, and pursue continuous improvement and potential career advancement.

Handle inbound customer and agent calls about underwriting, billing, policy changes and program inquiries. Troubleshoot using the policy management system, resolve issues with sound judgment, meet KPIs, collaborate cross-functionally, prioritize tasks, and contribute to process improvements and customer-focused outcomes.

Drive territory growth by building relationships with independent agencies, prospecting new business, training and supporting agency partners, collaborating on strategic initiatives, tracking market trends, and representing the company at industry events. Frequent in-territory travel and strong communication, organization, and data-analysis skills required.

The Software Developer II will develop, test, and maintain applications using C#/.NET, collaborate with business partners, and improve development processes while mentoring junior developers.

The Financial Analyst will support financial modeling, analysis, and planning, providing insights to drive strategic planning and enhance company performance.

Handle inbound underwriting, billing, and policy inquiries; troubleshoot policy management system issues; resolve customer and agent problems with judgment and critical thinking; meet KPIs; collaborate on process improvements; support advancement into underwriting, sales, claims, or operations.

Serve as the initial point of contact for inbound underwriting and billing calls, diagnose root causes, provide accurate policy solutions, use the policy management system, meet KPIs, collaborate cross-functionally, and pursue process improvements and career growth opportunities.

Manage and grow relationships with assigned independent insurance agents through outbound/inbound outreach, coaching to achieve sales quotas, onboarding and training new agencies, coordinating with field teams, resolving agent issues, tracking interactions, and supporting sales administration and special projects. Occasional travel for field visits, training, and events.

The Bilingual Customer Experience Representative manages inbound customer calls, assists with underwriting and billing issues, and fosters positive relationships with agents and policyholders.

As a Territory Manager, you will drive sales growth by building relationships with independent agencies, training partners, collaborating on strategic initiatives, and representing AssuranceAmerica at events.

Prepare GAAP and STAT journal entries, perform monthly balance sheet reconciliations, support monthly accruals, assist with financial statements, premium tax returns, and regulatory filings, and maintain compliance documentation and calendar while coordinating with auditors and internal teams.

The Support Manager delivers technical support, oversees team performance, resolves complex issues, and collaborates with IT teams to enhance customer service. Key responsibilities include managing support processes, leading projects, and training staff.

The Senior Counsel will provide legal guidance to leadership on regulatory, operational, and strategic issues, manage contracts, oversee regulatory responses, and support governance activities.

The Claims Adjuster Trainee will undergo training to prepare for the Adjuster Level 1 role, focusing on property and casualty claims management.