AssuranceAmerica
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The Senior Support Engineer will play a pivotal role in providing technical expertise, troubleshooting assistance, and proactive support to our associates. Responsibilities include serving as the primary point of contact for escalated technical support issues, collaborating with cross-functional teams, providing technical guidance to junior support engineers, maintaining knowledge of company products, documenting support processes, identifying process improvement opportunities, participating in on-call rotations, and supporting associates with technical issues.
The Sales UX Data Analyst at AssuranceAmerica will create sales performance reports and analyses, drive insights from data, work with various teams, and provide strategic recommendations to enhance business performance.
Seeking a Software Developer to join a growing team at AssuranceAmerica, responsible for developing, testing, and maintaining software applications. The role involves collaborating with business partners, writing clean code, participating in code reviews, troubleshooting issues, and staying updated with emerging technologies. Requires a Bachelor's degree in computer science or equivalent experience and 4-8 years of proven experience as an Applications Developer.
The Customer Solutions Specialist I is the first contact for customers, handling inbound calls regarding underwriting and billing issues, program inquiries, policy changes, and corporate subjects. This entry-level position requires delivering excellent customer service, moderate technical competence, and phone presence. The role involves establishing connections with agents and policyholders and providing personalized service.
The Customer Solutions Specialist I will be the first contact for our customers handling inbound calls regarding underwriting and billing issues, program inquiries, policy changes, and other corporate subjects.
Seeking a talented Marketing Specialist to create compelling content across various marketing channels, collaborate with teams to develop strategies, and drive customer engagement. Responsibilities include content creation, SEO optimization, performance analysis, and staying updated on marketing trends.