Teams at AssuranceAmerica

Drive Commercial Auto growth by appointing and supporting independent agencies, providing quoting/training, building relationships, collaborating cross-functionally, and traveling ~35% to expand market presence.

The Customer Experience Representative manages inbound customer calls on underwriting and billing issues, providing personalized solutions, and collaborates across teams to enhance customer outcomes.

As a Bilingual Customer Experience Representative, you will manage inbound calls, solve underwriting and billing issues, and ensure positive customer interactions while maintaining efficiency and meeting KPIs.