Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
Principal Responsibilities
Aladdin:
- Understand and be knowledgeable of Aladdin both for public and private
- Become a SME to support Aladdin users globally. This includes on-going training in Aladdin Academy, webinars, product releases
- Create and terminate portfolios in Aladdin in a timely manner
- Create portfolio groups as needed
- Populate Investor Ids as directed by Transition Team or Traders
- Create and terminate users in line with ServiceNow requests
- Understand the user permissions structure and maintain/create controls to ensure adherence to segregation of duties and audit reviews
- Identify control gaps and propose remediation
- Create and maintain procedures and tips sheet
- Work collegially with Blackrock to deliver suitable solutions for our business
- Provide feedback to BRS on quality and timeliness of responses
- Help with testing of new processes or enhancements
ECNs:
Liaise with the different trading platforms to resolve issues, including user permissions, FIX connection issues.
Active engagement with Blackrock
- Ensure issues, errors and requests are logged and tracked to resolution with Blackrock
- Escalate issues when necessary
Technical and Business Knowledge
- Understand financial assets: Equity, Fixed income, Derivatives, private assets
- Understand and be knowledgeable of the trade lifecycle, including back-end, data feeds etc.
- Understand the business workflows and requirements: how Aladdin is used by different teams.
- Strong organizational, analytical and troubleshooting skills
- Strong communication skills
- Detail-oriented and highly motivated to learn new systems
- Proactive and ability to work independently with minimum supervision during HK hours
- Share technical knowledge with Barings colleagues, in particular linked to new functionalities or enhancements
- Project management skills
- Knowledge of PowerBi and Power Automate will be a plus
- Advance Excel skills (formula, pivot table)
- Previous experience with Aladdin or other OMS
- Coding language: VBA, SQL
Team
- Build strong, positive working relationships with business colleagues including Blackrock account managers in US, UK and HK.
- Build strong, positive working relationships within the team and across GPD.
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
Skills Required
- Knowledge of financial assets, including equities, fixed income, derivatives, and private assets
- Understanding of the trade lifecycle, including back-end processes and data feeds
- Understanding of business workflows and how Aladdin is used by different teams
- Strong organizational, analytical, and troubleshooting skills
- Strong communication skills
- Ability to learn new systems quickly and attention to detail
- Ability to work proactively and independently with minimal supervision during Hong Kong hours
- Project management skills
- Advanced Microsoft Excel skills, including formulas and pivot tables
- Previous experience with Aladdin or another order management system
- VBA and SQL coding experience
- Knowledge of Power BI and Power Automate
What the Team is Saying
What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations. Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion. With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community. Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational. Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual India Global Capability Center is a result of this effort. We are here to empower careers and help people secure their futures through innovation and technology.
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