Assembled
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The New Product Growth Manager will focus on ensuring customer success by managing relationships with early adopters, demonstrating product value, guiding operational setup, gathering feedback for product improvement, and supporting its growth. This role is key in shaping product-market fit for the AI-based Assist team at Assembled.
In this role, you will build the foundation for product marketing, lead go-to-market strategies, manage product launches, and create cohesive brand stories across various platforms. You will collaborate with teams to enhance customer understanding and improve product messaging while fostering strong cross-functional relationships.
The Sales Development Manager will build, scale, and optimize the Sales Development program at Assembled, leading a team of SDRs, managing outbound and inbound sales strategies, coaching team members, and collaborating with Marketing and Sales to achieve growth targets.
As a Product Engineer on the Scheduling team at Assembled, you will manage multiple aspects of the scheduling product, driving projects from concept to completion. You will work cross-functionally to enhance user experience while addressing complex problems tied to customer support team management.
The Enterprise Sales Manager will lead the sales strategy and manage a team of Account Executives, focusing on achieving and exceeding sales targets, capitalizing on market opportunities, and collaborating with cross-functional teams. The role requires a data-driven approach to sales, with experience in managing enterprise sales cycles and recruiting top talent.
The Revenue Operations role involves driving alignment across Sales, Marketing, and Customer Success to enhance operational strategy and execution. Responsibilities include building sales/marketing systems, managing KPIs, revenue forecasting, and ensuring data accuracy while collaborating with leadership for strategic growth.
Mid-Market Customer Success Manager responsible for managing a portfolio of clients, driving business outcomes, and ensuring customer satisfaction. Collaborate with cross-functional teams, develop success plans, and lead high-impact projects to maximize ROI and customer retention. Develop relationships with senior stakeholders and contribute to product improvements and operational processes.
The Enterprise Account Executive will drive customer acquisition for Assembled's software by identifying high-potential businesses and executing outbound strategies. Responsibilities include managing sales processes, building relationships with C-level executives, and collaborating with internal teams to improve operational efficiency as the company scales.
The Sales Engineer will support the sales team by providing technical expertise to understand client needs, develop demos, handle technical evaluations, and maintain a deep understanding of Assembled's products. They will also assist in achieving sales targets and help structure the future of the team.
The Software Engineer will lead the technical architecture and implementation of significant projects, providing mentorship to the engineering team and guidance on best practices. This role involves collaboration with product and design teams, conducting design and code reviews, and taking ownership of technical direction.
As a Technical Support member, you will create great customer experiences, learn the product intimately, resolve product issues, represent customer needs, and help scale internal support processes.
The Mid-Market Account Executive at Assembled will be responsible for generating new business, executing outbound strategies, managing the sales process, and collaborating with Customer Success and Marketing teams. This role focuses on building the sales team while effectively communicating the technical product's value to potential customers.
As a Sales Development Representative, you will enhance outbound sales strategy and generate high-quality sales leads. You'll develop expertise in our product offerings and provide valuable insights to potential clients. Your core responsibility will be to increase pipeline through booking meetings with outbound leads.
The Implementation Manager will lead technical implementation projects and manage customer relationships for mid-market and enterprise clients. Responsibilities include enhancing implementation processes, developing best practices, collaborating with sales and customer success teams, and engaging with customers to drive satisfaction and product improvement.
The Software Engineer will lead the technical direction of projects related to customer support workforce management, focusing on forecasting contact volume and optimizing schedules for agents. Responsibilities include mentoring, participating in design and code reviews, and collaborating with product and leadership teams to turn technical challenges into solutions.
As a Software Engineer, you will lead technical architecture and implementation for projects, providing mentorship, conducting design and code reviews, and addressing technical challenges. Your focus will be on enhancing data ingestion and metrics generation for customer support platforms, leveraging extensive experience in back-end engineering and data integration.
The Content Designer at Assembled will create a consistent vocabulary for products, redefine documentation processes, and enhance user experience through effective onboarding and support systems. This role involves collaboration with product and customer teams to organize technical documentation and maintain a style guide for UX content.