Assembled is building software to transform and elevate customer support teams, which often represent 20-50% of the people at a company. Our workforce management platform helps some of the fastest-growing, most innovative companies in the world—including Stripe, Etsy, and Robinhood—to schedule, forecast, and organize their support teams. We’ve raised $70m in funding from the likes of NEA, Emergence Capital, and Stripe itself. You’ll be joining a special group of people who learned the ropes at companies like Stripe, Google, Atlassian, Twitter, Airbnb, Looker, NEA, Bain, and more.
The Role
As an Enterprise Sales Manager, you’ll spearhead the development and execution of our enterprise sales strategy, leading an initial team of four enterprise Account Executives as we continue to expand our footprint upmarket. This is a unique opportunity to join a fast-growing startup, develop and scale a team, and make a significant impact on the growth of the company.
This role is based out of our SF office and will require coming into office on Mondays and Thursdays.
What You Will Do:
- Develop and execute a strategic plan to achieve and exceed sales targets
- Lead, mentor, and scale a high-performing team of enterprise Account Executives, fostering a collaborative and results-driven culture.
- Identify and capitalize on new market opportunities, driving Assembled’s continued expansion in the enterprise segment.
- Work closely with cross-functional teams (Marketing, Customer Success, Product) to align sales strategies with company objectives and ensure seamless execution.
- Manage sales forecasting, reporting, and overall pipeline management, ensuring accurate and timely performance tracking.
- Bring creative solutions to complex challenges, iterating on our sales process as we grow and scale.
What You Will Need:
- Based in San Francisco (this role is hybrid in-office on Mondays and Thursdays)
- 8+ years of experience, with 3+ years building and managing high-performing SaaS sales teams
- Deep understanding of the enterprise sales cycle and experienced in selling to enterprise level accounts
- A strong track record of recruiting, retaining, and developing top sellers
- Data-driven mindset with experience using sales metrics to drive decision-making and performance improvements.
- Proven track record of success in achieving and exceeding sales targets, with a history of closing large, complex deals
- Previous experience selling into Customer Support is preferred but not required
- Generous medical, dental, and vision benefits
- Paid company holidays, sick time, and unlimited time off
- Monthly credits to spend on each: professional development, general wellness, Assembled customers, commuting and community-support agriculture (CSA)
- Paid parental leave
- Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices
- 401(k) plan enrollment
What We Do
At Assembled, we’re on a mission to create a support operations platform that helps companies maintain exceptional customer experiences—no matter what lies ahead. Leading brands use Assembled’s workforce and vendor management capabilities to make optimal staffing decisions, gain visibility into performance and productivity, and unlock new ways to serve evolving customer needs.
Assembled is a fast-growing, fast-moving, empathy-driven startup that encourages transparent communication, bias toward action, and open disagreements (without the ego). Come help us build for the teams who are quietly carrying their companies each day—and for the customers who just want answers! You’ll be joining a special group of people who learned the ropes at companies like Stripe, Google, Palantir, Atlassian, Twitter, Airbnb, Looker, NEA, Bain, and more.
