Jobs at A.P. Moller - Maersk

Provide post-onboarding customer services including channel and case management, onboarding and relationship support, contract and dispute handling, administrative support, and escalating non-routine issues to supervisors.

Design, build, and operate scalable data pipelines and storage (warehouses/lakes), implement ETL, data validation/testing, and CI/CD for AI/ML systems. Integrate big-data tools (Kafka, Hadoop, Spark), ensure data quality/security, document solutions, and collaborate cross-functionally to deploy reliable, production-ready data engineering solutions.

Join the O&E SRE team to improve reliability, performance, and automation across container and cloud platforms. Participate in on-call rotations and incident response, develop Python/Ansible/shell automation, manage workloads on AWS/Azure/GCP, configure observability (Prometheus, Grafana, ELK), define SLIs/SLOs/error budgets, and explore AIOps-driven automation to reduce toil and speed remediation.

Own end-to-end platform analytics: scope analyses, build KPI frameworks, design experiments, write SQL/Python data pipelines, produce dashboards, partner with product and engineering, and support AI/ML feature pipelines to drive stakeholder decisions.

Manage indirect tax compliance for assigned MEA and West Central Asia entities: prepare and review returns, handle data collection and reconciliations, support audits, improve processes and controls, contribute to tax-related transformation projects, and liaise with internal and external stakeholders to ensure timely, accurate indirect tax reporting.

Process accounting transactions and ensure financial books integrity and compliance with Maersk and local policies. Support audits, tax filings, management reporting, budget and forecast activities. Engage with stakeholders and peers across regions, standardize processes, provide back-up for team tasks, meet KPIs and strict deadlines, and work mid-shift on a six-month fixed-term contract.

Manage procurement requests end-to-end: source and qualify suppliers, issue RFQs and POs, follow up on deliveries, resolve PO-invoice and quality discrepancies, maintain procurement data, support cost-saving initiatives, and collaborate cross-functionally to ensure continuity of supply.

Manage day-to-day accounting operations with emphasis on cost and budget accounting, variance analysis, accounts payable/receivable, billing and invoicing. Ensure accuracy and compliance, support stakeholders, and coach junior staff while working independently within defined guidelines.

Analyze large datasets across systems, build and maintain Power BI dashboards, write and optimize SQL, support performance reporting and ad-hoc business requests, develop and deploy ML models (including time-series forecasting), and ensure data accuracy and reliability.

Handle customer dispute resolution for ocean logistics, using strong language skills and prior customer-experience dispute handling. Requires 3-4 years relevant experience, a graduate degree, and willingness to work night shifts on-site. Collaborate across geographies, support global operations, and drive continuous improvement in customer experience.

Lead analysis, documentation, and improvement of business processes using methodologies (Six Sigma/Lean/Kaizen). Create requirements, process maps, QA/compliance metrics, and support training and change management. Mentor junior staff and influence operational priorities to improve efficiency, quality, cost, and customer satisfaction.

Lead a cluster team to deliver best-in-class customer experience and FinOps: ensure timely/accurate invoicing and job closure, govern and standardize FinOps processes, drive KPI performance, handle escalations and risk, collaborate cross-functionally, and streamline downstream processes to support SCM operations.

Lead deployment of Maersk's Lean Operating System across Australia and New Zealand by facilitating Lean/Six Sigma/Kaizen initiatives, coaching teams, and driving automation, AI, and digital transformation to scale process improvements and deliver measurable logistics and supply chain outcomes.

Provide after-sales customer support for global container sales: respond to inquiries, maintain records and SOPs, coordinate with depots and terminals, prepare basic Excel/PowerPoint reports, assist onboarding, drive process improvements, and support training of new joiners.

Handle post-booking customer support for ocean logistics via email and chat: manage cases, resolve queries, coordinate internal teams to ensure shipment execution, documentation support, SLA adherence, and timely communication as single point of contact for the Africa region.

Provide first-class customer service for supply chain planning clients, liaise with suppliers and global offices, produce reports and KPIs, monitor third-party performance, support problem solving and process optimization, attend meetings, and participate in supply chain projects and ad hoc tasks.

Design and run data pipelines and ML/AI models to generate cyber threat intelligence. Build dashboards, APIs and integrations, normalise and enrich security data, maintain provenance and governance, and enable automation and safe GenAI adoption to support CTI and SOC stakeholders.

Manages customer relationships and an assigned portfolio for medium-impact clients. Pursues and secures business, manages budgets, identifies customer needs and solutions, researches territory and industry trends, communicates rate/policy changes, and maintains high-quality CRM records.

Support regional Supply Chain Development teams by analyzing customer data, building supply chain digital twins and simulations, identifying growth opportunities, developing solution-led commercial proposals, and presenting data-driven recommendations to stakeholders and customers.

Senior Full Stack Software Engineer responsible for designing, building, and maintaining scalable .NET-based backend services and responsive frontends (Angular/React/Flutter). Own API and microservices architecture, optimize databases, deploy cloud-native solutions on Azure, implement CI/CD and IaC, troubleshoot performance issues, and mentor junior engineers while collaborating with product and architecture teams.