Jobs at American Eagle Outfitters

Owns the strategy, roadmap, modeling, governance, and delivery of data products supporting supply chain operations. Translates supply chain requirements into technical specifications, oversees ETL/ELT pipelines and BI products, establishes data quality frameworks, and partners with stakeholders across S&OP, procurement, logistics, and data technology. Leads Agile ceremonies and uses analytics and AI/ML guidance to improve inventory optimization, logistics efficiency, demand forecasting, and operational decision-making.

Provides administrative and operational support to Pittsburgh-based HR teams, including onboarding, internal mobility, performance management, contingent worker administration, exits, organizational chart maintenance, training coordination, employee policy support, contract conversions, overtime reporting, leave returns, recruiting, and office engagement. The role manages HR processes, records, communications, meetings, and reporting while partnering with HR, managers, recruiting, compensation, finance, and employees.

Lead the launch and ongoing operations of a $40 million automated omnichannel distribution center. Responsibilities include facility setup, automation integration, leadership hiring, workforce engagement, fulfillment and reverse logistics, SLA and cost performance, safety, P&L management, budgeting, labor modeling, expansion planning, and continuous improvement. The role manages Operations Managers and up to 175 associates across four shifts while partnering with HR, IT, maintenance, engineering, and vendors.

Leads localized e-commerce content and site merchandising for Mexico across web and app channels. Responsibilities include managing Contentstack content builds, Bloomreach page sorting and A/B testing, navigation and search optimization, promotional execution, cross-functional workflow localization, link management, QA, and performance reporting. The role supports independent Mexico timelines and reduces reliance on US teams while improving product discoverability, conversion, revenue, and localized digital shopping experiences.

Supervises weekend safety and security operations at a high-volume distribution center. Responds to incidents, conducts accident and near-miss investigations, performs safety inspections and hazard assessments, maintains OSHA programs, and coaches employees on safe practices. Oversees access control, surveillance, alarms, contract guards, visitor processing, parking, vehicle registration, and trailer security. Supports theft and workplace violence investigations while maintaining accurate documentation and regulatory compliance.

Provide personalized made-to-measure service in a retail store, develop clientele, support sales, conduct fittings, accurately manage measurements and orders, and represent the Todd Snyder brand. Responsibilities include product education, customer issue resolution, trunk shows, cross-functional collaboration, visual and service standards, store operations, cash handling, and inventory tasks. The specialist must deliver exceptional customer experiences while cultivating loyalty and supporting business growth.

Assist Visual Creative Coordinators to build and execute window and interior displays, manage props/receiving, document setups, perform quality control, assist photography and time testing, and support special projects while maintaining corporate visual and operational standards.

The Staff Engineer leads the MP&A Engineering team in architectural solutions and hands-on development, focusing on integration strategies and technical leadership in retail planning applications.

Leads visual merchandising and operational excellence for a luxury retail store. Acts as Leader on Duty, coaches sales associates, drives customer experience and sales performance, oversees floor sets, replenishment, transfers, and fulfillment processes, analyzes product reports, maintains visual standards, and supports back-of-house efficiency. Trains and motivates employees, enforces company policies and safety standards, and partners with store leadership to address performance gaps.

Provides personalized made-to-measure service in a retail store, including client development, product expertise, fittings, measurements, order entry, customer issue resolution, and brand representation. Partners with store leadership, marketing, logistics, visual merchandising, and other locations to grow the made-to-measure business. Also supports store operations such as opening and closing, cash handling, and inventory.

Provide high-touch executive support to the CHRO, managing complex calendars, international travel, expenses, communications, confidential information, leadership meetings, events, and administrative logistics. Coordinate with the CEO’s office, C-suite leaders, board members, and cross-functional stakeholders. Prepare executive materials, resolve scheduling and travel issues, oversee meeting venues and technology, and support HR leaders in a fast-paced, multicultural environment requiring in-office collaboration and occasional travel.

Own full-cycle recruiting for fashion, design, technical design, graphic design, textile, CAD, print and production roles. Source passive candidates through networking, Boolean searches, LinkedIn Recruiter, referrals and talent mapping. Partner with hiring managers and HR partners, review creative portfolios, assess candidates, build talent pipelines, negotiate offers and deliver a strong candidate experience. The role is hybrid in New York City, averaging three office days weekly.

Provide high-touch administrative support to senior leadership including calendar management across time zones, meeting preparation, travel and visa coordination, expense reconciliation, confidential documentation and presentations, timekeeping support, and general office administration in a hybrid, in-person-required environment.

The freelance graphic designer will create brand style guides and support seasonal concept design. Responsibilities include maintaining asset libraries and collaborating on presentations. The role requires technical excellence and organizational skills.

Lead internal communications, design associate engagement and recognition programs, produce on-brand company events, create multimedia internal content, partner with HR on onboarding and lifecycle experiences, manage projects and a coordinator, and drive culture through storytelling and enterprise-wide programs.

Implement, configure, monitor, and support enterprise cybersecurity controls across cloud and on‑prem environments. Maintain EDR, DLP, CSPM/CWP, container and network security, integrate logs into SIEM, perform threat detection and incident response, conduct security reviews, and produce security policies and documentation. Partner with DevOps and business units to reduce cloud security risks and ensure compliance with cloud security frameworks.

Lead and develop hourly distribution center associates to ensure safe, accurate, and efficient omni-channel fulfillment. Manage staffing, performance coaching, safety, continuous improvement, cross-functional coordination, and daily operational targets while supporting incident investigations and network projects.

Lead IT infrastructure and support teams to ensure scalable, secure, high-availability systems and excellent IT service delivery. Oversee cloud and on-prem infrastructure, incident management, SLAs, DR/BCP, vendor procurement, budgets, and compliance (GDPR, SOC 2, HIPAA). Mentor cross-functional teams and drive cost optimization and governance.

Oversee multiple districts and a small store portfolio to drive KPIs by developing District and Store Leaders, recruiting and retaining management, ensuring visual merchandising execution, managing budgets and regional strategies, conducting market visits, and enforcing operational compliance.

The Senior Designer oversees seasonal designs for men's fleece, tees, and polos, collaborating on trends, tech packs, and team operations, while mentoring junior designers and ensuring product quality.