The Role
Partner with distribution center leadership on high-volume recruiting, workforce planning, employee relations investigations, leave and ADA administration, leadership coaching, labor-law compliance, safety standards, and HR analytics. Manage HRIS and timekeeping data using systems such as Kronos/UKG while supporting a 24/7 operation and identifying workforce trends related to turnover, attendance, and investigations.
Summary Generated by Built In
Position Title: HR Business Partner
Hiring Manager: HR Manager
Get to Know the Role:
New Site Opening February 2027!
Our American Eagle Outfitters Hazleton, PA Distribution Center is seeking a highly skilled People Business Partner with demonstrated expertise in Talent Acquisition, Leave Administration, Workplace Investigations, and Compliance Management, with deep operational understanding of the Distribution Center (DC) environment and its unique labor, safety, and productivity demands.
What You’ll Do:
- Drive High-Volume Talent Acquisition & Workforce Planning: Partner with DC leadership on labor forecasting to design and execute direct-hire recruiting events, maintaining a steady talent pipeline to support seasonal volume shifts and 24/7 operations.
- Manage Complex Employee Relations & Investigations: Lead prompt, impartial investigations into policy violations, harassment, safety incidents, and attendance issues, documenting findings thoroughly to mitigate risk and maintain a fair, compliant workplace.
- Oversee Leave Administration & ADA Accommodation: Facilitate the end-to-end LOA process—including FMLA, Workers’ Compensation, and ADA interactive discussions—ensuring complete documentation and alignment with federal and Pennsylvania labor laws.
- Coach & Develop Frontline DC Leadership: Provide direct coaching and structured training to shift managers and supervisors, enhancing their leadership capabilities, performance management skills, and consistent policy enforcement.
- Maintain Regulatory Compliance & DC Safety Standards: Conduct regular HR audits, enforce state and federal labor regulations, and partner with Safety and Operations to champion a compliant, accident-free environment.
- Leverage HR Analytics to Optimize Operations: Analyze metrics around turnover, attendance trends, and investigation case volumes to identify operational pain points and implement proactive workforce solutions.
- Serve as an HRIS & Systems Subject Matter Expert: Navigate timekeeping, attendance tracking, and leave management systems (e.g., Kronos/UKG) to ensure data integrity and streamlined shift operations.
What You Bring:
- DC HR Experience: 3+ years of HR experience in a high-volume distribution center or 24/7 manufacturing environment.
- Talent Acquisition: Proven ability to manage high-volume recruiting, conduct hiring events, and support labor forecasting.
- Leave & Accommodations: Strong working knowledge of FMLA, ADA, Workers’ Compensation, and PA employment laws.
- Employee Relations: Experience conducting prompt, thoroughly documented workplace investigations and handling employee relations.
- Leadership Coaching: Demonstrated capability in coaching and developing frontline supervisors and managers.
- Data & HR Analytics: Ability to analyze attendance, turnover, and labor metrics to solve operational challenges.
- Communication: Clear, professional, and empathetic written and verbal communication skills across all levels.
- HR Systems: Familiarity with HRIS and timekeeping platforms (e.g., Kronos/UKG).
- Certifications: HR certifications (SHRM-CP/PHR) or specialized training in compliance/investigations preferred.
- Bilingual: Professional fluency in Spanish is a plus.
Perks: Why You’ll Love it Here
- Generous Associate Discount: Treat yourself to the best our brands offer!
- Casual Dress Code: Come as you are (and stay comfy).
- Company Events: Exciting company-wide events you won’t want to miss!
About Us
Get to Know AEO
American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer with a portfolio of beloved apparel brands including American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed.
Rooted in optimism, inclusivity and authenticity, AEO’s brands empower every customer to celebrate their unique personal style by offering casual, comfortable, timeless outfitting and high-quality products that are made to last. In addition to a robust e-commerce business, we operate stores in the United States, Canada and Mexico, with merchandise available in more than 30 countries through a global network of license partners.
At AEO, we believe in the power of our people and our brands. Our Better Together culture creates a mutual desire to succeed–inspiring our community to excel, while driving future growth for the business and associates. Through experience, exposure and education we empower associates to build their unique career journey.
Inclusion, Diversity, Equity and Access at AEO
We remain committed to building an inclusive culture that is welcoming and fosters a sense of belonging for everyone. Please see more about our initiatives here.
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
Skills Required
- 3+ years of HR experience in a high-volume distribution center or 24/7 manufacturing environment
- Experience managing high-volume recruiting, hiring events, and labor forecasting
- Working knowledge of FMLA, ADA, Workers' Compensation, and Pennsylvania employment laws
- Experience conducting workplace investigations and handling employee relations matters
- Ability to coach and develop frontline supervisors and managers
- Ability to analyze attendance, turnover, and labor metrics
- Clear, professional, and empathetic written and verbal communication skills
- Familiarity with HRIS and timekeeping platforms such as Kronos/UKG
- SHRM-CP or PHR certification, or specialized compliance/investigations training
- Professional fluency in Spanish
American Eagle Outfitters Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Eagle Outfitters and has not been reviewed or approved by American Eagle Outfitters.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, prescription, dental, and vision, with added services like telemedicine and expert second opinions. Additional offerings like HSA/HRA/FSA options, prescription savings programs, and wellness supports increase perceived plan breadth.
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Parental & Family Support — Family-focused benefits include parental leave, caregiver leave, adoption and surrogacy assistance, and backup care for children, elders, and pets. Fertility management benefits and pregnancy-related support are also described as included, signaling a broad family-building and caregiving design.
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Retirement Support — Retirement and wealth-building options include a 401(k)/Roth 401(k) with company match and an employee stock purchase plan with a company match. Life and disability benefits are also described as available, adding to the overall financial-protection package.
American Eagle Outfitters Insights
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The Company
What We Do
Shop American Eagle men's and women's jeans, tops, bottoms, activewear, loungewear and more. Find hoodies, t-shirts, jeans, shorts, and more in additional sizes and styles at AE.com
