Jobs at Aman

Lead hotel finance and accounting functions including budgeting, forecasting, reporting, cash flow, capex, audits, internal controls, and compliance. Provide financial strategy, insights to leadership, cost control collaboration, and represent the hotel to auditors, banks, and regulators.

Lead design, maintenance, and improvement of resort landscaping and nursery; manage hurricane preparedness, pest control, wastewater systems, and lift stations; supervise, train, and discipline villa and resort landscaping teams; maintain records, inventories, and testing; develop supplier and consultant relationships; implement sustainability and technical innovations; offer guest nursery tours.

Manage guest reservations across phone, email, and booking systems; confirm bookings, process amendments/cancellations, update guest history, coordinate flight/transfer details with internal teams and external partners, produce occupancy reports, promote upsells, and collaborate with sales, airport, and central reservations to optimize occupancy and guest experience.

Perform daily income audit and accounting tasks including bank reconciliation, accounts payable/receivable processing, credit card reconciliation, Micros vs Opera checks, PO/invoice verification, coding invoices to GL, supplier payments, monthly inventory counts, journal entries, monthly accruals and departmental reconciliations, and producing required invoice documentation for month-end.

Support day-to-day finance operations for Aman Retail: issue multi-currency sales invoices, manage credit control and aged debtors, process AP, maintain banking and Xero records, assist month-end and office administration, and support finance process improvements.

Support the CRM Manager to plan, execute and optimise email campaigns, audience segmentation, automated customer journeys and CRM operations. Build and maintain responsive email templates, conduct campaign QA and reporting, manage CRM data quality, support VIP communications, and ensure GDPR and data governance compliance to drive engagement, loyalty and revenue.

Design and produce production-ready print, digital, and experiential assets aligned to Aman’s luxury brand. Collaborate with creative, project, and marketing teams to interpret briefs, maintain templates and brand guidelines, manage asset readiness, and iterate on designs based on feedback.

Lead Aman Essentials e-commerce strategy and daily management of shop.aman.com to drive revenue, optimize UX/UI and customer journeys, run merchandising and promotions, integrate CRM and payment/logistics systems, analyze KPIs and campaign performance, and collaborate across marketing, product and operations to deliver luxury, data-driven digital experiences.

Lead sales operations for Aman Indonesia, managing top accounts, developing new high-value business, negotiating contracts, aligning with revenue management, analyzing production and market mixes, and driving targeted campaigns to optimize occupancy and revenue.

The Chief Engineer at Amandari leads the engineering team, overseeing maintenance programs, budget management, and compliance with safety standards to ensure guest comfort and operational efficiency.

Support and manage front office operations to deliver exceptional guest experiences. Oversee guest profiles, loyalty programs, feedback resolution, team training and performance, operational reporting, budgets, and compliance with safety and brand standards.

Lead development and execution of pricing, inventory, and distribution strategies across rooms, F&B and other outlets to maximize ADR, RevPAR and total profitability. Produce forecasts and budgets, analyze market and competitor data, manage rate parity across channels, define discounting and packaging strategies, and collaborate with Sales, Marketing and Finance to meet revenue targets.

Lead APAC marketing strategy and execution for Aman Residences, owning budgets, go-to-market plans, integrated campaigns, PR, partnerships, and a regional team to drive sales and brand desirability across project lifecycles.

Design, implement, and operate Microsoft-based cloud infrastructure and on‑prem virtualization. Manage Entra ID, Intune, Conditional Access, DLP, and cloud operations. Drive automation, IaC, CI/CD, monitoring, incident response, and cross‑functional integrations to ensure secure, scalable infrastructure.

Lead sales and marketing for Aman Indonesia properties: set sales targets and KPIs, drive market and PR strategies, coordinate international roadshows and tradeshows, grow HNW and repeat guest business, improve forecasting with the IDEAS system, boost direct bookings and auxiliary F&B/catering revenue, and manage sales and marketing team performance.

Manage and maintain all property IT systems, networks, and voice communications; ensure 24/7 system availability; support end users and guests; implement corporate IT initiatives; oversee vendor relationships, SLAs, and IT trainings; resolve daily IT requests.

Support Sales & Marketing with administrative coordination for group and leisure sales: manage enquiries, prepare contracts and proposals, maintain client records and CRM, coordinate site visits and client itineraries, assist interdepartmental communication, track leads, and support sales presentations and event execution for an ultra-luxury resort.

Perform general housekeeping duties to maintain guest corridors, supply closets, and accommodations. Operate cleaning equipment, assist with deep-clean tasks, and help ensure all property areas remain spotless in an ultra-luxury hotel environment.

Manage Aman's social media channels, create engaging content, support social media champions, analyze trends, and coordinate influencer partnerships.

Manage accounts receivable and sub-ledger reconciliations; prepare and mail invoices; follow up on overdue payments; handle credit card, travel agency, airline, and city ledger reconciliations; book commissions and adjustments; maintain documentation and receipt issuance; respond to customer invoice inquiries; track residence owner invoicing; report collection issues and support finance leadership on special projects.