Jobs at Aman

Coordinate annual, mandatory, and departmental training programs for Janu Tokyo. Prepare learning materials, service standards, equipment, attendance records, evaluations, certifications, and individual growth plans. Communicate development needs to department leaders, support colleague development, improve training delivery, and ensure accurate records and smooth handovers while promoting service quality.

Audits hotel revenue, reconciles payment and sales records, investigates discrepancies, prepares revenue reports, and supports financial closing and audits. Monitors budgets, costs, invoices, forecasts, and variances while ensuring compliance with financial controls. Collaborates with hotel operations, procurement, project management, and finance teams to resolve issues, improve processes, and maintain accurate financial reporting.

Leads Amanzoe’s financial operations, reporting, budgeting, forecasting, controls, taxation compliance, cash flow, contracts, and financial performance. Partners with the General Manager and executive team on strategic decisions, revenue optimization, cost efficiency, and capital investments. Oversees financial statements and reconciliations while developing the Finance team and supporting operational excellence across the luxury resort.

Leads property-wide human resources operations, serving as strategic HR partner to leadership. Oversees employee lifecycle management, employee relations, compliance, HR systems and data, workforce planning, talent management, learning and development, communications, compensation, benefits, and labor relations within a luxury hospitality environment.

Lead hotel finance and accounting functions including budgeting, forecasting, reporting, cash flow, capex, audits, internal controls, and compliance. Provide financial strategy, insights to leadership, cost control collaboration, and represent the hotel to auditors, banks, and regulators.

Supports marketing campaigns, social media and website content, market research, competitor analysis, events, vendor coordination, campaign analytics, and administrative activities. The intern will collaborate with internal teams and external partners while helping monitor engagement and performance across marketing initiatives.

Supports the hotel Sales and Marketing department with administrative coordination, sales reports, proposals, contracts, customer databases, scheduling, documentation, market research, competitor analysis, and property visit preparation. Helps coordinate with internal teams, maintain CRM records, support sales processes, and contribute to revenue goals while gaining practical experience in hospitality sales.

Supports front desk and office operations by greeting visitors, handling communications, managing meeting rooms and supplies, processing mail and deliveries, maintaining organized common areas, completing administrative tasks, coordinating with departments, and assisting with events and meetings.

Leads employee learning and development programs, including training needs analysis, onboarding, coaching, vendor coordination, and cross-property development initiatives. Oversees quality assurance by implementing quality processes, coaching managers on Total Quality Management, monitoring guest satisfaction, preparing reports, analyzing trends, and driving improvements aligned with Aman brand standards.

Leads APAC marketing strategy and execution across Aman properties, translating global campaigns into regionally relevant programs. Oversees omnichannel campaigns, content, communications, digital performance, brand activations, and commercial initiatives supporting revenue, occupancy, and conversion. Partners with global, property, sales, revenue, e-commerce, PR, and creative teams; analyzes ROI and campaign performance; and mentors regional and property marketing professionals.

Leads learning and development for Aman Group by facilitating training, designing curricula, managing onboarding and operational programs, coordinating facilitators and partners, monitoring effectiveness, and supporting the pre-opening and operational readiness of Aman Academy. The role requires strong hospitality operations knowledge, stakeholder engagement, presentation skills, and willingness to relocate from Bangkok to Phuket.

Human Resources Intern supporting employee experience, learning and development, recruitment coordination, onboarding, employee communications, training records, HR documentation, and administrative operations. The role involves maintaining confidential employee records, assisting with engagement initiatives, preparing recruitment materials, coordinating interviews and orientations, and supporting a professional hospitality environment.

Coordinate hotel pre-opening projects across the Americas, tracking milestones, budgets, staffing, procurement, documentation, and stakeholder communications. Develop manning and OS&E budgets, administer project management systems, train colleagues, delegate tasks, support continuous improvement, and provide on-property assistance during opening countdowns. Requires luxury hotel operations experience, strong organizational and communication skills, cross-cultural collaboration, multitasking, and travel flexibility.

Manages Amanjena’s digital presence across social media, website, GDS, and distribution platforms. Creates and coordinates photo, video, graphic, and written content; manages influencers and creative partners; supports digital campaigns, SEO, email marketing, promotions, events, and brand activations. Maintains accurate online content, monitors performance, coordinates production, and recommends innovative strategies to increase engagement, awareness, direct bookings, and guest loyalty.

Supports the Cluster IT Manager in managing hotel information technology systems, maintaining corporate IT standards, coordinating IT projects, monitoring system and network health, managing inventories and licenses, supporting hardware and software procurement, reviewing security controls, and ensuring operational compliance across hotel departments.

Lead Janu Tokyo’s Finance Department, overseeing financial operations, reporting, accounting controls, budgeting, forecasting, cash flow, taxation, statutory compliance, audits, and financial analysis. Advise the General Manager, corporate office, owner, and operational leaders on business performance and investment decisions. Develop and manage the Finance Team through supervision, training, cross-training, and succession planning while promoting financial discipline, confidentiality, accountability, and continuous improvement.

The Cluster Sales Executive is responsible for leading sales activities, maximizing revenue, managing group bookings, and maintaining customer relationships for Aman hotels.

The Cluster Sales Manager is responsible for achieving revenue targets, managing client relationships, leading sales activities, and enhancing team performance in the hospitality sector.

The Leisure Sales Manager drives revenue growth in leisure sales through relationship management and strategic initiatives within the luxury travel sector.

The Director of Engineering leads the engineering team, ensuring compliance with standards, managing maintenance and budgets, and overseeing engineering services for the resort.