Jobs at Aman

Manage Reception, Concierge and Transportation operations to ensure exceptional service and compliance with procedures. Lead a team of 10–15 staff, oversee daily front office workflows, and report to the Rooms Division Manager or General Manager.

Manage Aman Nai Lert Bangkok's English social channels and LINE account, execute PR and marketing strategies, create digital and collateral content, coordinate media/influencer relations, oversee CMS, campaigns, analytics and asset production, and ensure all communications reflect Aman brand standards.

Lead regional HR operations across 20+ APAC properties, ensuring compliance, driving talent acquisition and management, supporting pre-openings, employee relations, engagement, training and regional HR projects in partnership with corporate leadership.

Design and produce production-ready print, digital, and experiential assets aligned to Aman’s luxury brand. Collaborate with creative, project, and marketing teams to interpret briefs, maintain templates and brand guidelines, manage asset readiness, and iterate on designs based on feedback.

Serve as the first point of contact for guests, handling bookings and correspondence across departments. Maintain knowledge of rooms, rates, amenities, and systems. Record guest preferences, assist with group bookings and coordination with Spa, F&B, Front Office and other teams to ensure elevated, personalized guest experiences.

Lead HR strategy and operations for the resort, oversee compensation and benefits, ensure legal compliance, manage employee communications, drive organizational development, and advise executive management to support retention and workforce performance.

Lead hotel finance and accounting functions including budgeting, forecasting, reporting, cash flow, capex, audits, internal controls, and compliance. Provide financial strategy, insights to leadership, cost control collaboration, and represent the hotel to auditors, banks, and regulators.

Lead Aman Essentials e-commerce strategy and daily management of shop.aman.com to drive revenue, optimize UX/UI and customer journeys, run merchandising and promotions, integrate CRM and payment/logistics systems, analyze KPIs and campaign performance, and collaborate across marketing, product and operations to deliver luxury, data-driven digital experiences.

Support and manage front office operations to deliver exceptional guest experiences. Oversee guest profiles, loyalty programs, feedback resolution, team training and performance, operational reporting, budgets, and compliance with safety and brand standards.

Lead development and execution of pricing, inventory, and distribution strategies across rooms, F&B and other outlets to maximize ADR, RevPAR and total profitability. Produce forecasts and budgets, analyze market and competitor data, manage rate parity across channels, define discounting and packaging strategies, and collaborate with Sales, Marketing and Finance to meet revenue targets.

Perform general housekeeping duties to maintain guest corridors, supply closets, and accommodations. Operate cleaning equipment, assist with deep-clean tasks, and help ensure all property areas remain spotless in an ultra-luxury hotel environment.

Lead global CRM strategy for Aman Group: plan and execute email and lifecycle marketing, optimise templates and journeys, use segmentation, testing and analytics to drive guest engagement, retention and revenue, and collaborate across content, brand, property and B2B teams to enable personalised, data-driven campaigns.

The Chief Engineer at Amandari leads the engineering team, overseeing maintenance programs, budget management, and compliance with safety standards to ensure guest comfort and operational efficiency.

Manage daily accounting and warehouse administration, supervise teams, ensure compliance with local accounting/tax regulations and USALI, oversee month-end close, reconciliations, tax filings, inventory and CapEx, support budgeting, forecasts, cost control, and coordinate with purchasing and operations to optimize processes.

Support and execute marketing and communications across Amanpuri, Amansara, and Amantaka. Manage PR/media relations, KOL/influencer programs, social media (content, copy, scheduling, engagement), content creation, brand-aligned marketing collateral, supplier coordination, and reporting for campaigns and guest activations.

Supervise daily Front Office operations to deliver exceptional guest service. Handle guest requests, cashiering and reconciliations, prepare operational and financial reports, support staffing, training, performance management, and ensure compliance with company standards, safety procedures, and resort service levels.

Assist the Area Director to oversee engineering and security operations for the hotel, supervise maintenance (HVAC, plumbing, electrical, refrigeration), lead safety and emergency preparedness, run drills and system tests, support hygiene controls and CCTV coverage, and train departmental safety personnel.

Manage accounts receivable and sub-ledger reconciliations; prepare and mail invoices; follow up on overdue payments; handle credit card, travel agency, airline, and city ledger reconciliations; book commissions and adjustments; maintain documentation and receipt issuance; respond to customer invoice inquiries; track residence owner invoicing; report collection issues and support finance leadership on special projects.

Manage Aman's social media channels, create engaging content, support social media champions, analyze trends, and coordinate influencer partnerships.

Supervise engineering staff to inspect, maintain, and prepare guest rooms and resort facilities. Coordinate preventive maintenance, oversee repairs and contractors, ensure safety and building compliance, perform quality control, and report on room readiness to enhance guest experience.