Jobs at Aman

The Reservations Officer manages bookings and inquiries, ensures accurate records, handles guest communication and complaints, and contributes to revenue through upselling.

Drive group business for Amangiri by generating and managing corporate meetings, retreats, weddings, and social events. Develop strategic sales plans, cultivate client relationships, prepare proposals/contracts, forecast and report on pipeline, collaborate with internal teams, represent the resort at events, and ensure seamless execution aligned with brand standards.

Design and produce production-ready print, digital, and experiential assets aligned to Aman’s luxury brand. Collaborate with creative, project, and marketing teams to interpret briefs, maintain templates and brand guidelines, manage asset readiness, and iterate on designs based on feedback.

Support Beauty Operations by maintaining end-to-end batch and inventory data, monitor expiries across 3PL sites, track NPD and supply chain project milestones, maintain product master data, liaise with 3PLs, and prepare scalable processes for an SAP ERP rollout to reduce compliance risk and write-offs.

The Cluster Director of Human Resources will lead HR functions across two properties, focusing on employee relations, talent acquisition, sustainability, and budgeting while fostering a coaching culture and employee engagement.

The Learning & Development Manager will lead training initiatives, enhance guest experiences, and foster a culture of continuous learning in a luxury hotel environment.

Supervise daily Front Office operations to deliver exceptional guest service. Handle guest requests, cashiering and reconciliations, prepare operational and financial reports, support staffing, training, performance management, and ensure compliance with company standards, safety procedures, and resort service levels.

Assist the Area Director to oversee engineering and security operations for the hotel, supervise maintenance (HVAC, plumbing, electrical, refrigeration), lead safety and emergency preparedness, run drills and system tests, support hygiene controls and CCTV coverage, and train departmental safety personnel.

Lead Aman Essentials e-commerce strategy and daily management of shop.aman.com to drive revenue, optimize UX/UI and customer journeys, run merchandising and promotions, integrate CRM and payment/logistics systems, analyze KPIs and campaign performance, and collaborate across marketing, product and operations to deliver luxury, data-driven digital experiences.

Supervise engineering staff to inspect, maintain, and prepare guest rooms and resort facilities. Coordinate preventive maintenance, oversee repairs and contractors, ensure safety and building compliance, perform quality control, and report on room readiness to enhance guest experience.

The Reservations Executive manages guest bookings and inquiries, ensuring high-quality service and personalized attention in a luxury hospitality environment.

Manage Aman's social media channels, create engaging content, support social media champions, analyze trends, and coordinate influencer partnerships.

The Cloud Engineer will design and manage cloud infrastructure solutions, optimize Microsoft Azure services, and ensure security and scalability across the organization.

The Analytics & Insights Manager will lead data analysis, develop dashboards, and transform data into actionable insights for strategic decisions across the business.

The Customer Analytics & Lead Manager will drive lead generation through data analysis, segmentation, and integration of CRM data to improve customer insights and acquisition performance while leading a team of analysts.

Support Marketing & Communications activities for Aman Tokyo, Amanemu, and Janu Tokyo, focusing on PR, digital marketing, and collateral creation to increase brand awareness and luxury positioning.

Lead employee development initiatives and oversee quality assurance processes, implementing training programs and monitoring quality standards across departments.

The Reservations Executive will manage reservations for Chinese-speaking guests, ensuring exceptional service, accurate data, and effective communication while collaborating with team members to meet sales targets.

The Director of Engineering leads the engineering team, ensuring compliance with standards, managing maintenance and budgets, and overseeing engineering services for the resort.

Lead and manage all group and event operations from inquiry through execution at an ultra-luxury resort. Develop event strategy, prepare proposals and contracts, manage vendors, budgets, room blocks and logistics, coordinate cross-departmentally, oversee team scheduling and payroll, and ensure flawless guest experiences through detailed timelines, billing reconciliation and post-event evaluations.