Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.
Serve as a key leader and operational overseer at a property, working closely with the General Manager and executive committee. Manage daily operations across multiple departments, ensuring the highest standards of service are upheld. Develop revenue strategies, optimize guest satisfaction, and maintain seamless coordination between departments for a superior guest experience.
Responsibilities:
Coordinating the operations of all departments, ensuring smooth operations while delivering an exceptional guest experience.
Assist the General Manager in guest relations, meeting Villa Owners, managing employees, and attending meetings.
Monitor guest satisfaction and set department targets to enhance service quality and operational efficiency.
Assist in managing revenue generation and cost control across all departments, maximizing profitability.
Achieve budgeted revenues, control labor costs, and monitor inventories of operating equipment and supplies.
Ensure that Villa Owners’ accounts are managed efficiently.
Requirements
Bachelor’s degree in Hospitality Management, Business Administration, or related field.
Minimum 5 years of experience in luxury hospitality.
Fluency in English, additional languages is an asset.
Excellent communication and interpersonal skills.
Strong financial acumen with the ability to interpret data and manage budgets effectively.
Demonstrated leadership, organizational, and problem-solving abilities.
Hands-on management style with impeccable attention to detail.
What We Do
t Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:
Investing in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.
Nurturing pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.
Acting like owners – taking the charge, leading by example and an immense sense of pride in their work.
Celebrating communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner
