Search the 18 jobs at Advocate Aurora Health

The HIT Enterprise Engineer designs, implements, and manages complex systems in alignment with the organization's strategic objectives. Responsibilities include providing leadership on infrastructure projects, researching emerging technologies, drafting investment justification documents, and managing performance and capacity needs to ensure system stability and effectiveness. This role collaborates with internal and external stakeholders to uphold high standards in IT infrastructure and contribute to process improvements.

The Telecommunications Operator is responsible for ensuring the efficient operation of communication systems, processing incoming and outgoing calls professionally, managing paging functions, dispatching emergency teams, monitoring alarms, and providing accurate information to staff and patients. This role involves handling sensitive situations, such as emergencies and internal disasters, and requires excellent communication skills.

The Implementation Advisor Jr is responsible for guiding practices through all phases of the Epic Community Connect Implementation Program, ensuring quality and management of the implementation process, and acting as a communication liaison between the practices and the HIT Epic build team. They conduct needs assessments, document milestones, and provide weekly status reports.

The Supervisor of Pre-Service oversees daily operations of the pre-service contact center, ensuring exemplary customer service, resolving escalated client concerns, and implementing process improvements. The role includes educating staff, managing performance, and collaborating with clinical and business leaders to meet objective metrics.

The Billing Follow Up Rep II is responsible for submitting claims, resolving outstanding issues, and maintaining compliance in the billing process. This role involves communication with internal teams and external payers, documenting billing activities, and ensuring accuracy in billing records. Training may be provided as required, and maintaining performance metrics is essential.

The Cloud Data Architect provides technical leadership in cloud computing and automation, focusing on system and service design on cloud platforms. Key responsibilities include developing enterprise data architecture, implementing cloud-based analytical platforms, and supporting data delivery teams. The role ensures critical applications are optimized for business needs and high availability, while maintaining cloud governance and driving best practices.

The Billing Follow Up Rep II manages daily claims submissions, follows up on open insurance claims, communicates with insurance payors, and maintains compliance with billing guidelines. They also identify patterns in denials, manage KPIs, and ensure accurate patient and insurance data entry.

The VoIP Tech is responsible for installing, testing, and troubleshooting VoIP telephone systems within the Advocate Aurora Health network, ensuring service requests are managed and documented. This role requires participation in on-call rotations and maintaining customer service standards while managing telecommunications systems for various locations.

The Supervisor Rev Cycle Training oversees daily activities of training specialists, ensuring effective training delivery, compliance with policies, and performance evaluations. This role also involves collaboration with leaders for training support and the onboarding of new staff, alongside handling HR responsibilities such as coaching and performance reviews.

The Manager of Instructional Design leads the direction of revenue cycle instructional design, overseeing the development and delivery of educational programs. This involves conducting needs analyses, ensuring program quality, integrating EMR updates, and aligning with adult education practices. The role includes supervisory responsibilities and budget management while fostering team development and collaboration with various stakeholders.

The Comm Operator is responsible for operating multi-function communication systems, responding to calls, and providing links between personnel and patients. Duties include maintaining pagers and telephones, keeping updated knowledge on policies and procedures, and managing communication during emergency situations.

The IT Program Manager oversees complex IT programs, ensuring projects are delivered on time and within budget. Responsibilities include defining project management standards, mentoring project managers, tracking milestones, and collaborating with senior leadership to optimize IT processes while meeting strategic goals.

The Sr. Application Support Analyst is responsible for improving clinical and business processes, developing test plans, facilitating software transitions, translating user requirements, and providing training on system functionalities. Additional responsibilities include project management, data integrity auditing, and mentoring other staff members.

The CMMS Coordinator will develop and manage facility-related CMMS programs, ensuring system updates, user training, data accuracy, and maintenance task standardization. This role involves collaborating with internal teams, designing reports, and overseeing IT support for hardware and software.

The Communications Operator Lead is responsible for overseeing communication operations, directing staff, assisting with HR duties, and ensuring effective dissemination of information between personnel, patients, and caregivers. This role involves training employees, handling multi-function workstations, and maintaining department operations and schedules.

The role involves conducting billing audits to ensure revenue accuracy, identifying discrepancies, and providing training to departments regarding charge capture. The specialist will also liaise with various hospital departments to maintain billing compliance and implement corrective measures as needed.

The Billing Follow Up Rep Lead oversees daily claims submissions, resolves billing issues, and monitors team performance. Responsibilities include handling communications regarding claims, training staff, and ensuring compliance with insurance regulations. They also analyze trends to improve processes and stay updated with payer changes.

The Revenue Cycle Process Designer Senior analyzes and designs workflows for the revenue cycle processes at Advocate Health. This role involves collaborating with IT and operational stakeholders to implement best practices, improve processes, and ensure compliance while providing consultation to leaders regarding standardized changes.